Jeep Grand Cherokee for Sale in Signal Hill, CA

Service manager Shania is always informative, polite, and professional. Service is always completed as promised.

I emailed and they called me back right after. Tonee was really helpful we made an appointment the next day . He answered all my questions and been really pasiont

Es exelete lugar para comprar carros buen servicio y buenos precios sin duda el mejor lo recomiemdo siempre a todos deberian de ingresar es buen lugar

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Everyone was friendly. They went through everything with me throughly and provided all the info I needed. They were nice and actually worked with there customers

Saw the car on the website. Transferred from another Carmax location without any hassle. Process at the dealership was professional.

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

I purchased a new RAM 1500 on Oct 13th and it was one of the easiest and best buying experiences I have had. Tyler gave a great introduction to the truck and explained all the features. He knew the truck very well which is not always the case. We took a test drive and discussed a price. My wife and I then left to discuss it, we decided to pull the trigger. Tyler did most of the paperwork over the phone to reduce time at the dealership. When we arrived the truck was detailed and we only spent about an hour finishing things up with Tyler and with financing (sorry very nice guy but his name escapes me). I feel I got a fair deal and the entire experience was refreshing. How they stand behind the purchase is yet to be seen but I will let you know.

The buying process was without pressure or hidden charges. Asif made sure I was satisfied with my purchase, and Mike was a pleasure to deal with.

We were visiting from TX and decided to shop for a new vehicle. We went to VW of South Costa Mesa and fell in love with the 2018 Atlas. We met with Ricardo Dominguez who made our buying experience excellent. The building was clean and well equipped, the staff was super friendly even the GM came out to meet us. The procedure was explained from start to finish and the paperwork was done in no time accurately. The vehicle was cleaned and topped off and we were on our way with our new family vehicle. Definitely recommend this dealership to anyone looking for new wheels! Ask for Ricardo Dominguez!

My experience began the moment I visited the Longo Toyota website. During a two week period I visited several Local dealership web sites to find a truck to meet the needs of my growing family. We decided a Tundra TRD Sport was perfect. When I logged onto the Longo site, I inquired about a truck and within 3-5 minutes I received an email and text message from Internet Sales Manager Jorge Haro. We exchanged commminication and then spoke on the telephone. We consider this to be a world class digital experience. I took 24 hours to talk the truck and pricing over with my wife and we decided we would like to move forward with the purchase. Knowing Jorge was off the following day, I was directed to Jose Del Solar a second Internet Sales Manager. I was a bit nervous that experience wouldn't be as good as it was with Jorge, boy was I wrong to assume that. Jose was patient, answered my questions, and what made this a special experience for me...I took the metrolink into El Monte from Redlands /San Bernardino and Jose picked me up at the train station in the truck and immediately began the test drive. How incredible is that? Great work Jose!! At the conclusion of the experience, Jose had the truck washed, gave me a succinct tour of the Longo service center, inventory, and parts department. Job well Jorge Haro and Jose Del Solar! In terms of financing I worked specifically with Takin Ghaznavi and Ali Adnan who were both open and honest with all elements of the paperwork and processes. I was sure to tell them both in person, but they were real professionals. I take a lot of pride in managing my credit and purchases and they were very respectful to that. I could not ask from more from these two gentlemen and I'd like to say THANK YOU Takin and Ali. Regards George B. , Redlands, CA.

I contacted Mario Arellano, whom my family bought 4 Toyota vehicles in the past, for help buying a new Toyota RAV4. He introduced us to Tarek Abdelmuti who took us to various lots showing us RAV4s in various colors and the different classes they come in until we found the exact color and class we were looking for. We got a great deal and financing. Couldn’t be happier! I highly recommend Tarek Abdelmuti and Mario Arellano, they are the best and extremely wonderful people who really care about getting the perfect car and price for you.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.

I just bought my wonderful certified preowned Nissan Maxima from Nissan Universal City. I really enjoy my car and I want to say my "thank you" to my sale person Zury and to the sales manager Mike Saklawe. These guys were incredible! Without them this purchase would not be possible - the car was really a bit too pricy for me, but Make was able to arrange for a very comfortable payment. Zury was very helpful and professional as well, there was no high pressure, but Zury made me feel very welcome, she made sure that I would find a car that I really like, she was able to accommodate my schedule and provide for a very smooth and pleasant car purchase experience. I would recommend this dealership to everyone . When you call there - don't forget to ask for Zury and Mike - you will get the most professional and ethical help in the industry! Thank you, guys!

My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!

They were very nice and helpful and got my car done in a couple hours .I thought I wouldn't get my car done until 5pm thanks for everything!

It is difficult to trust dealership especially with up sales. But i have been coming to Universal Mistu, since it was in Burbank and they have been always honest with me and they do great work.

Joe, one of the service managers, has been super helpful to me during my past few visits. I had my car serviced, and a few weeks later, there was an issue with a potential oil leak. I was in the area, and even though it was past working hours, he told me to bring my car in so that he could check it out. He and his team was able to diagnose the issue and fix the problem without charging me. This is truly great service. Audi should be thankful to have a manager like him.