Smooth and Effective Car buying process with Mario Lee.
by SandyA from DealerRater.com
December 3, 2018
4.9 (3913 reviews)
Mario Lee was my salesman and the best one I ever dealt with. 👍🏽 He was very attentive, professional and friendly. I really appreciate how much he went above and beyond and how personable he was. He made me feel very comfortable and did not pressure me at all even when I initially went to look at the vehicle. While it was a week before I returned to take a final look before I purchased the vehicle, Mario was so responsive and quickly and effectively addressed any concerns or questions I had. I was so indecisive and kept contacting him to reiterate details. He was so patient and never came off persistent or annoyed. This is far my most positive experience compared to 7 other dealerships I delt with. When I purchased the vehicle Mario held his promise to ensure that the minor concerns were taken care of. When I returned to pick up my readily vehicle it was Mario???s day off and he went out of his way to meet me at the dealership I felt so bad for making him wait for me as I kept changing the time and by the time I got there we were unable to take a picture together I felt so horrible but this gentleman, Jose Garcia filled in for him and took care of us. He was great very outgoing and funny. Thank you Bourne???s for everything! I would so recommend Bourne???s Auto to my friends and family. Amy Pawloski was the person I initially had contact with she would immediately follow up with me. She reached out to me to let me know of the price dropping. David O was very thorough and took the time to make sure I understood the financial process.
2018 Jeep Grand Cherokee Altitude Review
Quality Vehicle
by lfsmith83 from Lynchburg, VA
April 12, 2019
5
This vehicle has met my needs and is exactly was looking for. The 4WD works great in snow and the interior is comfortable and nicely styled. Exterior looks great!
Just purchased a 2016 jeep JKU black bear from jeep 24 and Corey Hines. Had a quick and easy experience from start to finish. Easiest vehicle purchase I've ever done.
Simply the best customer service experience I have ever had from any dealership in Massachusetts. Started off looking on line for a Subaru WRX STI. Found many in the area. Bourne's auto center was the best price so I put them on my list for my first stop in my test drive itinerary. Contacted them via email and got a quick response from Amy who was very professional with setting up a time and date for a test drive. Very nice lady. I had 2 other appointments that same day but Bourne was the best price hands down. Came in for my test drive and met with Victoria (Tori) Very kind ,professional and knowledgeable employee at Bourne's auto center. She greeted me with respect and wasn't pushy like other car dealerships. She had the car pulled up front for me to check out and drive. Which the drive was awesome as ppl who own Subaru know...... Came back and said to Tori that I dont need to look any further this was the car... We talked and she helped out on every aspect of the financial set up before going to finance department. All in all every one that got me into my new car I salute you. I will be sending everyone that I know to Bourne's auto center when in need of a new vehicle. They have one of the best line up of vehicles on site.👍
2018 Jeep Grand Cherokee Limited Review
Love My Jeep
by MsHJones from Chicago, IL
April 3, 2019
5
The size met my needs. The style met my personality. The performance EXCEEDED my expectations. After a year, this Jeep still makes me HAPPY!
I totally love my Jeep, A.K.A. Betty Blanco!!!
Overall everything went pretty smoothly. The price was in fair market range, which was a relief to not have to worry about haggling. I asked to have the dealership decal removed before pickup, which was not done. However, Greg brought it down to the shop and had it taken care of immediately once I pointed it out. They were extremely helpful by holding my car until after I returned from a week of travel (purchase completed beforehand, of course), which saved me a lot of potential headache before my trip. I marked 1-star off for friendliness because, on all 3 occasions I was at the dealership, there was unprofessional (either personal or internal business) discussions at the front desk. Nothing obscene, just not something I need to hear. If you need to reprimand an employee, don't do it with a queue of customers in front of them. As far as the car, everything seems to be in good working order. I have not put too many miles on it yet, but I anticipate it continuing to be a good purchase.
2017 Jeep Grand Cherokee Limited Review
Great
by SunshineCaraway from Perdido Alabama
March 14, 2019
5
This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife
My family and I have purchased 4 cars from Bourne's in the past year. (Mother, Father, Sister, & myself) I just drove away in my new car today (2/10/17) and I couldn???t be more happier! I worked directly with Kim Bailey as did the rest of my family members and I can honestly say it was the best experience I have ever had purchasing a new vehicle. Kim was great through the entire process! She is very nice and extremely personable! She made buying a new car fun somehow haha. She has a great personality and she is so easy to talk to. She deff. makes sure you get exactly what you want & are looking for out of your vehicle. I HIGHLY recommend her to anyone looking to buy or lease a new car! Kim is Deff. the best to work with! Bourne???s Auto Center is very lucky to have her as an employee. Thank You very much for this great experience Kim! I appreciate everything you did for me!... And I absolutely love my new car ? - Corey W.
2017 Jeep Grand Cherokee Limited Review
Jeep does it again....best car I've ever owned
by jeeplover from Waynesboro, VA
February 16, 2019
5
Great color, interior and ride.....Many compliments since buying this car. Others want to know where I got this vehicle and was I impressed with the dealer where I bought it.
What's your worst nightmare when buying a used car? Mine is that I buy a car only to discover a major problem months after the dealer warranty expires -- and then I'm left holding the bag. I'm writing this superlative review of Auto City because they stand by the cars they sell, even when there are problems later on. In my case, I bought a 2007 Ford truck from them and garaged it on the Cape. About 10 months later I discovered a serious corrosion problem in the frame. It was well past the Auto City warranty date and I remembered that they had told me that they're a family business and they stand by the work they do to prepare their cars for sale. With little hope that they would help me out, I called and they immediately offered to take a look. Dan at Auto City had personally inspected the truck they had sold me, and he couldn't believe it was the same one. He understood that I had no choice but to take on a very expensive repair. I would have had no idea who to turn to, but they were able to tap their network to do a thorough and expert repair at a deep discount. Now I'm up and running with a truck that should last another ten years instead of having to sell it for parts. I would absolutely recommend Auto City without qualification and I hope to be able to buy another car from them someday.
2008 Jeep Grand Cherokee Limited Review
Great SUV
April 16, 2019
4
This jeep met my needs I wanted something that I could drive in any weather condition and made decent gas mileage and couldnt complain. I treared it well regularly changed the oil and never had any major issues. There was a recall with the ignition, and I'm 6'4" 225 it was a little tight inside but I never even realized until I bought my newest car and had like a 30 way adjustable seat I can literally place on the floor. Overall it was a great jeep and I'm gunna miss it.
I was referred to Avon Auto Brokers by a friend who had purchased a BMW X5 last summer and was very happy with the service here. I went down to look at a Audi A4 with low mileage ...I test drove it and loved it!!!!! The service was great I was VERY pleased with the ease of purchase and the quick bank approval. Everyone here was friendly and I didn't feel the typical salesman pressure you get at dealerships and to me this was a big plus. I will certainly refer my friends to Avon Auto Brokers :)
2014 Jeep Grand Cherokee Limited Review
Most durable, comfortable, versatile.
by HML207 from Westbrook, Maine
May 9, 2019
5
I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)
I will be sending my family and friends in to see Jason he is not only a down to earth human but makes you feel at home! Peter my salesman was great he was very knowledgeable about the luxury brand. These two can get you approved even when credit has been a problem for years. Please go see these guys for your next car!!!!!!! Awesome with no pressure
2017 Jeep Grand Cherokee Limited Review
What I wanted in a car.
by Jerry from WINNSBORO
February 5, 2019
4
Nice. It is a Jeep. Handles nice. Plenty of power. It has four wheel drive. It has towing capability. What more can I say about it. I have not owned long enough to give it a reliability rating.
This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!
Visited Mc gee preowned in Pembroke. Dealt with Robyn. Excellent customer service and very knowledgeable about the cars. Will recommend her to all my friends and family.
This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.
Walked in on a whim, on a Friday afternoon, to check an advertised lease special. I had about 6 months before my current lease was up and so I was in NO rush, but I was curious. I flat out said, "to buy today you'll have to totally blow my doors off; a.k.a. make me an offer I can't refuse." Long story short, I got a new lease that day. I'm still stunned, to be quite honest. This is the first time in my life, ever, that a dealer came back on the SECOND attempt with the exact offer I wanted (and to be fair, the first offer was VERY close). There was almost no negotiating needed. The experience was so good and positive that it made me feel like I was missing something. The old saying, "if it sounds too good to be true, then it is," kept repeating in my head. How sad that the auto consumer's brain is trained that way, right? Well, Central is doing all they can (right now) to change the buyer's perspective. I walked in Friday, finalized the deal Saturday, took delivery Tuesday and got a yummy, free steak tip sub along the way, to boot! Vehicle delivery was executed to a "T". Finance Manager Chip and Salesperson Ed, (along with a handful of other great personalities - Wendy the online sales woman, Justin Aptt the paperwork guy etc.) were fabulous to deal with. If you need a new Chrysler/Jeep/Dodge, I'd recommend you pop in there this Memorial Day weekend and see what you can do!
2017 Jeep Grand Cherokee Limited Review
Beats my pathfinder
by Masters1 from North hudson ny
March 16, 2019
5
I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.
I did not purchase my Jeep Grand Cherokee at Central, but started going to them for service when I moved to the area in 2015. I always feel like they are going above and beyond for me and my experience with them last week was no difference. My "check engine" light came on (which never happens on a day that is convenient) and it was pouring rain. I stopped by the dealership and not only did they do a diagnosis, they fixed my vehicle and I had it back by the end of the day. Shawn was especially helpful and made sure I knew what to expect. He took what could've been a stressful situation and made it bearable!!! Everyone in the service area is very friendly and seems to truly enjoy what they do. I watch them interact and they treat each other with a lot of respect. Its a very busy service area and yet they always put the customer first. I'll definitely keep taking my Jeep there and plan to buy my next vehicle from them. Thanks again!
2018 Jeep Grand Cherokee Limited Review
Hard to believe but it's nicer than my 2018 Q5.
by Audiopimp from Blue Bell, PA
April 14, 2019
5
Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.
I dropped my Jeep off for a recall on the 2014 Jeep Compass and I also asked for an oil change/clear maintenance light on dashboard/remove and install rear Patriot plates/install leather Jeep wheel cover. All tasks where completed at no extra charge I only paid $80 which is good for two oil changes and two tire rotations. Amanda and other service staff where very friendly/helpful/professional/knowledgeable/efficient/really just on top of everything and stayed in communication at all times and it only took few hours. Dropped off at 9 am on a Saturday and was ready that day by noon time. So really no complaints and I???ll use that location again in the future, thank you:)
2018 Jeep Grand Cherokee Limited Review
Jeep Grand Cherokees are the best!
by Virg P. from Fort Collins, Colorado
April 7, 2019
5
I have owned 3 Grand Cherokee Limiteds (94, 05 & 2018) and all have been great—I have driven each of the older vehicles over 10 years with minimal issues. The V8 engine performance has always been exceptional and each Jeep has been comfortable, responsive and very reliable. The 18 model is the best one yet—it is the 25th anniversary “Sterling” model, black with silver leather interior and a 5.7 liter “hemi” engine. The technology in this Jeep is state of the art. I love it, have owned it for a year with no issues and will probably keep it 10 years+.
Good service, helpful and professional service rep.
by JLSSDD18 from DealerRater.com
December 3, 2018
4.6 (2020 reviews)
Bought a 2018 Jeep Wrangler JL sport s. In a rare case the upper aluminum coolant pipe got a pinhole leak late in the evening. I contacted the service department immediately and they were able to get me in as soon as possible (7am the next business day). Unfortunately for me the part had still been in production so the service department did not have this specific part nor did any nearby dealers. Shawn, my service rep was very helpful and arranged to get me into a loaner vehicle right away. Shawn kept open line of communication the entire time my vehicle was being serviced and provided an accurate ETA for parts and repair. In fact, my vehicle was available to be much sooner than the initial ETA that was provided and I could not be happier except if this had not happened at all HAHAHA. Overall great experience with Shawn and the JL is back to being excellent like jeeps do. It never happened! #JEEPWAVE!
2018 Jeep Grand Cherokee Altitude Review
Bells and whistles
by Retired idler from Elizabethtown Ky
April 6, 2019
5
Extremely smooth ride, lots of power, guzzles gas and plenty of bells and whistles that I never heard of before. Some of them are appreciated; some perhaps no necessary.
I came in with the difficulty of trading two vehicles and buying one. I found the Jeep I wanted online, drove it, Central accessed my two vehicles and after 3 back and forth's we agreed on a payment. I was able to leave and come back to pickup my new Jeep that day (it was a weekday so the registry is open). Start to pickup was about 5 hrs, but only 3 of it was spent on the actual buying process, which I don't consider bad considering I was spending ~$50k and those decisions should take as long as necessary :).
2019 Jeep Grand Cherokee Altitude Review
Grand Cherokee
by Tonyn17 from Point Pleasant
May 10, 2019
5
Total comfort and proformance , great product. Roomy cabin with all the bells and whistles . I would recommend this vehicle to any one for any various reasons.
I recently bought a Tucson Ultimate edition and was treated very well by sale person named Mike. He was very professional,helpful and considerate throughout my buying experience. He treated me as if I was a friend which is very unusual. I didn't feel pressured at anytime throughout the buying process. He has even continued to take time to help me the following days to get it in to ensure it got the latest ecu updates. I stopped in today because my heat not working properly and he came out to look at it for me even though it was a Sunday and service department was closed. I'm very impressed with Mike's customer service and will continue to shop at First Hyundai in the future.
2018 Jeep Grand Cherokee Limited Review
Most beautiful and exciting automobile
by Laura P, likes to drive Fast from Sand Springs, OK
March 18, 2019
5
I need more experience driving the Jeep, haven’t had it to long. It is so much fun to drive it has a lot of power! It is an eye catcher, everyone likes to look at it which makes me smile, I’m real proud of it!
I purchased my first vehicle from Elmwood Dodge in 1998. This past week i took delivery of my 7th vehicle since then and although vehicles have changed throughout the years, the people and service that Elmwood provide has not and that's the reason i keep going back. Truly a great bunch of people!
2018 Jeep Grand Cherokee Altitude Review
Dream Car
by BlueLuna16 from Dallas, TX
May 11, 2019
5
I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on
I went out to Keystone a few weeks ago and bought a wonderful Chevy 1500. The truck has been great and there were no suprises. My salesman was exceedingly kind and answered all my questions. He was a true family man and I would definitely recomend Keystone to anyone looking for a used truck worth buying. Even if you are just shopping around, Keystone should be the first stop on your list of dealers.
2014 Jeep Grand Cherokee Limited Review
Jeeps are all I buy. They are awesome!
by SidneyJ from Jackson, MS
May 11, 2019
5
Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.
We came in needing a new vehicle and naturally wanted another Wrangler. The Tasca team was fantastic from start to finish. My search started online; I was contacted promptly and got the info I was looking for. I walked into the dealership and was partnered with Kailyn & she was great; very personable & helpful. We also had the pleasure of working with Stephen, the manager and David V who also assisted with our purchase once we began the paperwork process. The Jeep was for my husband but due to his crazy work schedule I began the process. Once he was able to pop in, the transition was seemless; they never skipped a beat! The whole process took about 1 week (and that???s adding 2 extra days cos my husband didn???t wanna pick up his new Jeep while it was raining haha). To sum up, the entire staff was just fantastic, they truly live up to the core value of pursuing higher standards. We recommend Tasca Jeep in Johnston for anyone looking to get a fast, efficient, top notch car buying experience. Thanks guys!!! Josh & Vera Riker
2019 Jeep Grand Cherokee Limited Review
Jeep it’s more than a ride! It’s a lifestyle!
by Robert Howard Harrington from Newton, Massachusetts
May 14, 2019
5
I leased my Jeep Grand Cheerokee from McGovern!!!
The Jeep is amazing. Plenty of leg room. Great convenience features.
Plenty of room for my toys...with the seats down I had-
My street hockey gear
Inline skates, hockey stick and safety gear.
All of my fly fishing gear
Rods, tackle boxes, waders
And my Specialized road bike
There was still plenty of room for more!
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