Rosen Hyundai and Andrew Hiaduke. Simply Excellent
by Mario Alberto Martinez Zamora from East Dundee, IL
November 5, 2018
4.8 (1274 reviews)
I recently moved from Chicago out to the suburbs and realized I needed to purchase a car. I have always found the Hyundai Elantra to be an attractive and competent vehicle. Stylish and sporty and economical. After searching online at numerous dealers, I came upon the Rosen Hyundai website in Algonquin. I noted they had in stock a very nice Black 2011 Elantra Limited. I visited the dealership and was greeted promptly by Andrew Hiaduke, a friendly and cordial man with an infectious energy and positive outlook. You would think he owned the dealership, considering how important he made me feel during my car buying experience. My car buying experience was effortless and pleasant. Rosen went above and beyond in their delivery of customer service excellence. Andrew is simply the best customer service representative there is. He is an advocate for the car buyer and his knowledge of the Hyundai line is beyond compare. My room mate, who accompanied me on my visit to Rosen was so impressed with them and with Andrew that he purchased a Sonata SE from Rosen just a couple of weeks later.
2011 Jeep Grand Cherokee Laredo Review
Top Tier Luxury!
by VMDUBLU from Egg Harbor City, NJ
April 14, 2019
5
The interior of this vehicle will blow you away! The Overland rivals all luxury vehicles! I own this 2011 Overland and a 2019 Range Rover Velar and the interior comfort and quality is almost identical.
Great service and amazing facility from head to toe. The first time n my life I was able to buy a vehicle without needing to leave over price augments back and forth. It was the right price the first time! Not including the time on my test ride I was in and out with a new car in about an hour. No hidden paperwork, no hard sale pitches. They even dropped off my rental car for me! I highly recommend Wickstom’s it is the way a car buying experience should be!
2018 Jeep Grand Cherokee Altitude Review
Hard to believe but it's nicer than my 2018 Q5.
by Audiopimp from Blue Bell, PA
April 14, 2019
5
Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.
I spoke with my salesman Tony D. a couple days before I could make it to the dealership and he was very diligent about informing me of the vehicle status. After making my way to the dealership the buying process was quick and easy.
2018 Jeep Grand Cherokee Altitude Review
Quality Vehicle
by lfsmith83 from Lynchburg, VA
April 12, 2019
5
This vehicle has met my needs and is exactly was looking for. The 4WD works great in snow and the interior is comfortable and nicely styled. Exterior looks great!
Great Dealership. Tony was excellent to work with. I drove 3 hours to buy my truck, they had everything ready when I got there, was in and out fast.
2018 Jeep Grand Cherokee Altitude Review
Bells and whistles
by Retired idler from Elizabethtown Ky
April 6, 2019
5
Extremely smooth ride, lots of power, guzzles gas and plenty of bells and whistles that I never heard of before. Some of them are appreciated; some perhaps no necessary.
I had an amazing experience. I flew in to Chicago from out of state. Brian Freeman took the time to drive over an hour to pick me up and bring me back to the dealership. Was super polite and had things all organized and ready to go for a quick transaction for my long ride back home! The car is incredible and gave a very fair deal. Brian followed up with me a few days later just to thank me for my business and to see if I was enjoying my brand new Cadillac. Will be a lifelong customer to the dealership. Highly recommend working with Brian!
MotorWerks Cadillac of Barrington gets 2 thumbs up. That's a pretty rare endorsement coming from me but its definately due :) from my Sales Rep George Lorenzi to the Management who negotiated my trade-in / purchase and the service dept that handled post purchase care; they all excel in customer service and actually deliver on what they say. More importantly they LISTEN. When shopping for our 2015 Cadillac Escalade we were back and forth between Patrick Cadillac and MotorWerks Cadillac and the experience was night and day. MotorWerks listened to what we were looking for and focused on our needs with absolutely no pressure. George knows his Cadillacs, it's features and actually cares about his customers. He totally humanized the experience of big ticket car shopping. On the other hand Patrick Cadillac was totally focused on the sale and when they couldn't fit my needs with drive off lot inventory they tried to convince me out of my color choices and onboard features so I could leave with something then and there. My sales rep called me the weekend after the purchase just to see how things were, then 2 weeks later to ensure we were familiar with all of the cars features yet, and again one month after the sale to see how we're doing and if I received the after purchase items that were promised. George knows how to treat a customer and MotorWerks knows how to assemble a 'team' that cares... Big kudos. After purchase service is HUGE to my wife and I, our last Cadillac was serviced exclusively through Patrick Cadillac. To be honest I never felt comfortable there, they really do the assembly line approach to your service. Maybe I'm being picky but I notice the little things like Patrick service orders / trouble tickets are taken at a standing desk (like at the Airport) so you feel rushed and uncomfortable. No one knows your name so you feel like a barcode as it was a new face each time. Now MotorWerks Cadillac in Barrington seem to have gotten this part right from my recent experience. When we walked into a service appointment they sat us down, assessed the needs, checked the details, and walked us through the process. They asked for feedback on the car and suggested preventative maintenance tips. We were swiftly put in a new Cadillac loaner and off we were. They kept us updated... When we picked it up they checked it out with us until they saw the smile and got the handshake... Now that's service. BTW: We love the free car washes; it really is the small things that matter most :) Update: Was looking to schedule my first oil change so I opted to use the webform on motorwerks.com. After I hit submit someone called me literally 1 minute later and set up a drop off time and loaner car. Still impressed months later with nothing to complain about.
Mark Sanders provided us with prompt and detailed answers to all our specific questions, He listened to us on our requirements and showed us many vehicles which met them! All personnel (Sales and service) answered many concerns we had promptly and with detailed answers. Our first vehicle purchase at this dealership was in 2007 and we maintained all our service with them. The staff in service are professionals in their profession and experts in their mechanical knowledge! We look forward to their service in the future with this new vehicle.
2018 Jeep Grand Cherokee Altitude Review
Jeep Grand Cherokees are the best!
by Virg P. from Fort Collins, Colorado
April 7, 2019
5
I have owned 3 Grand Cherokee Limiteds (94, 05 & 2018) and all have been great—I have driven each of the older vehicles over 10 years with minimal issues. The V8 engine performance has always been exceptional and each Jeep has been comfortable, responsive and very reliable. The 18 model is the best one yet—it is the 25th anniversary “Sterling” model, black with silver leather interior and a 5.7 liter “hemi” engine. The technology in this Jeep is state of the art. I love it, have owned it for a year with no issues and will probably keep it 10 years+.
I spent a day going from Dealership to Dealership looking to purchase a Jeep Grand Cherokee, Antioch Dodge was the last place I had arrived, I was greeted by Brandon Carroll who told me let him know if I had any questions, Brandon didn't follow me around like the other Salesmen did telling me what I should be buying, it was very pleasant to shop there, absolutely no pressure to buy, when I said I wasn't buying today, Brandon's response was " just let us know when your ready"!! at one of the other Dealerships I went to, the guy completely ignored me and walked away when I said I wasn't buying that day. Antioch Dodge not only has Five Star Service, they also had the Best Price on the Jeep I was interested in. I live 50 miles away from Antioch, I would drive 100 miles to receive the kind of service I did at Antioch Dodge!!
2018 Jeep Grand Cherokee Laredo Review
Love My Jeep
by MsHJones from Chicago, IL
April 3, 2019
5
The size met my needs. The style met my personality. The performance EXCEEDED my expectations. After a year, this Jeep still makes me HAPPY!
I totally love my Jeep, A.K.A. Betty Blanco!!!
Bought a 2016 KIA Sedona, Victor was my salesman. Great experience and easy process. I recommend to work with Victor and Johnathan. Will buy my next car from them!
2019 Jeep Grand Cherokee Limited Review
Best vehicle ever!
by Sami Onstad from Burlington Wi
May 16, 2019
5
This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!
Tony wojciehowski, in the service department was very helpful and professional. Every time I come for an oil change or service etc. I?ve always had a pleasant experience.
2017 Jeep Grand Cherokee Summit Review
Beats my pathfinder
by Masters1 from North hudson ny
March 16, 2019
5
I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.
I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on
by VW Crazy with the wicked Routan from Vernon Hills
December 3, 2018
4 (344 reviews)
Fast, friendly, and fair. John made purchasing of a new Volkswagen easy. If you are looking for a a fair price and easy negotiation I recommend Visiting Liberty Volkswagen.
2018 Jeep Grand Cherokee Limited Review
Jeep has really done an excellent job
by Craig Jeep fan from Ogden
April 24, 2019
5
This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.
Napleton's Arlington Heights Chrysler Dodge Jeep RAM Review
Napletons in Arlington Hts is Awesome & Kim Kehl 2
by Jen from Buffalo grove
November 6, 2018
4.2 (2689 reviews)
Plan on buying a car from Kim Kehl , he's a super nice sales person and patient...save yourself time and trouble - ask for Kim Kehl. We love our car & Kim too!
no crazy pressure like I got from previous dealerships. very good explanations of cars and Stan Zia was great.
2018 Jeep Grand Cherokee Trailhawk Review
Most beautiful and exciting automobile
by Laura P, likes to drive Fast from Sand Springs, OK
March 18, 2019
5
I need more experience driving the Jeep, haven’t had it to long. It is so much fun to drive it has a lot of power! It is an eye catcher, everyone likes to look at it which makes me smile, I’m real proud of it!
Napleton's Arlington Heights Chrysler Dodge Jeep RAM Review
Came in for service, left with new car
by John from Des Plaines
November 6, 2018
4.2 (2689 reviews)
Took my 2014 Jeep Grand Cherokee in for routine service and ended up driving away in a new 2017 Jeep Grand Cherokee. The dealer offered to buy my current car back. I worked with Kim Kehl, Sales Consultant. He was extremely knowledgeable about the vehicle and took time on a walk around and test drive to explain all the features. Both Kim and Mario (sales supervisor) worked hard with me to achieve a deal that worked for me. It was an unexpected, great experience.
Kester is wonderful,this is what a professional is supposed to be.
2015 Jeep Grand Cherokee Altitude Review
Best car I've owned
by Hcruz (Bikelife) from LAWRENCE Ma
May 5, 2019
4
This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...
I bought a nice Audi Q7.Our Sales man Jordan was very friendly and professional he did a great job and offered me a very good deal.
2014 Jeep Grand Cherokee Overland Review
Jeeps are all I buy. They are awesome!
by SidneyJ from Jackson, MS
May 11, 2019
5
Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.
Even before I arrived at the dealership, Joshua from the BDC department went above and beyond helping me find cars for my visit. Salesmen Samuel was very friendly and patient and really worked with me on getting my dream car (2018 Jeep Compass Latitude) into my price range. The whole team made my first car buying experience so easy and so enjoyable. Such great people to work with! Thank you!
My experience was so amazing, it was almost unbelievable coming from a car dealership. The nicest and most helpful group I have ever encountered at any dealership. Wow! Their service department rocks! Definitely will be my first choice in the future.
2015 Jeep Grand Cherokee Overland Review
Best driving suv
by Davelom from Old Bridge Nj
April 20, 2019
5
The truck drives so well..has plenty of room..the ZF trans makes engine come alive and is reason it drives and feels so good.. everything seems to be in the right places and ot has a high end feel to the overall drive
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