by WICKSTROM CHRYSLER JEEP DODGE from BARRINGTON, IL
November 23, 2018
This is our second vehicle purchase from Wickstrom and Eric Jensen. After we made our first purchase I knew I didn't want to go anywhere else and work with any other salesman. Once again we can't say how great Eric made the entire process. Thank you so much for always making the process a no-hassle easy experience.
First, Jorgen was a good sales rep. Online, the car appear to be exactly what we were looking for with a fantastic price. We showed up in the car had almost 2,000 more miles than what was listed on Cars.com.
We looked over the mileage and had it inspected at the Ford dealership. The car had some issues that indicated that it had been driven pretty rough for the mileage and it was CANANDIAN. Ford does not honor the same warranty for Canadian cars as it does for American cars. The specifications required for each country are different! Prices for Canadian cars are also cheaper and retailers can sell for a higher markup.
Though Anthony seem like a great person to go hang out with at the bar, he wanted to pretend like there was no difference between Canadian and American Ford warranties, would not make any price concessions for the increase in mileage then what was listed online and flatly stated that he was quite excited to be able to drive the car for a few more weeks until it sold.
Bottom line, do some heavy research and make sure that you are prepared to walk away if necessary.
Came in looking for a new truck. I've had my current Ram truck for 10 years, and it was time for an upgrade. They gave me a great for for my truck I was reading on and a great deal on the truck a was buying! Overall great experience! Thanks to Chris, our salesman, for helping us with this process!
I was looking for a used car and left with a brand new vehicle. Baha helped me find a great car for my family and budget. I appreciate the honesty and personal interest. I will refer everyone I know to the Chevy Exchange. Thank you all.
Michael Pirozzoli went above and beyond to make sure everything was understood and I was completely satisfied as I was from out of town purchasing my Camaro 1LE. I will definitely not hesitate to do business with him again or refer him more business.
Don and Robert were awesome, both were very upfront and honest. I got a great deal on the RAM, but I also earned a couple of friends. I will go back to buy my next vehicle no doubt. Great business, great people, highly recommend Don but you better be ready to hear the truth bc he's a straight shooter.
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
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