Used 2021 Jeep Grand Cherokee L Limited for sale near Plainfield, IL

Prompt, curtesy and friendly. There is nothing more I need to say. Luis was all of the above. Nice job.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

They were upfront, honest and helpful. I also liked that a sales manager did come to the desk of the sales person I worked with to negotiate the price of the vehicle. When dealers do that, it is overwhelming to the customer and seems overboard pushy.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Love the used Jeep Grand Cherokee I purchased there. Quality vehicles priced to sell. John Buchana treated my wife and I very well. Was knowledgeable about the jeep and a pleasure to work with.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

I worked with Izzy and he was great. Very knowledgeable and made the experience easy. The Sales Manager, Anes was also a big help in getting my wife and I taken care of. Eric in finance made it as painless as finance can make things.

My sales person took time to explain all features of the EV I was interested in which I appreciated since this was my first EV purchase.

I scheduled an appointment to have my bed treated with a spray on bed liner. I went in and they gave me a complimentary ride home. A couple hours later they called to let me know it was ready. So professional, so efficient.

Everything was wonderful from the time my wife and I entered the dealer. Clean dealership, great service and super friendly staff. Would highly recommend this dealer.

Service was great. They got me right in. They were able to do an oil change as well as rotate the tires. I didn't have to wait long.

**Exceptional Out-of-State Buying Experience Thanks to Shyann Jones and Westmont BMW** Purchasing a vehicle from out of state can be a daunting task, but our recent experience with Shyann at Westmont BMW made it incredibly smooth and enjoyable. From the very beginning, Shyann was attentive, responsive, and went out of her way to provide all the information we needed to make an informed decision. She promptly sent detailed photos and videos of the BMW X7 we were interested in and answered every question we had—no matter how big or small—with patience and transparency. Unlike many other dealerships we contacted, where sales reps were hesitant to share even basic information without an in-person visit, Shyann was open and accommodating from the start. She never pressured us and instead focused on making sure we were comfortable and confident in our decision. When it came time to travel to Illinois to finalize the purchase, Shyann had everything arranged. She even coordinated our pickup from the airport, and when we arrived at the dealership, the car was fully detailed, paperwork prepared, and everything ready for us. She took the time to walk us through all the features of the vehicle, and the entire process—from test driving to signing—was efficient and stress-free. Thanks to Shyann Jones and the Westmont BMW team, buying our BMW X7 was a seamless and truly positive experience. We wholeheartedly recommend them to anyone—especially out-of-state buyers—looking for excellent customer service and a hassle-free car buying process. - Jay

Eric was extremely helpfully through the process of purchasing new vehicle the whole staff was Allsome

When people complaining about the car buying process this wasn?t one of them they were great!!!

Great experience from start to finish. I recommend this dealer. Worked with me to make it beneficial to both sides.

The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.

came in looking for a PACIFICA HYBIRD AND GOT IT GREAT DEAL SEE HECTOR GREAT MAM

I initially bought my car in July 2022. Our old family car broke down and needed a car. I had been window shopping for cars and looked but I didn?t see a car that stuck out to me until I saw the Buick Envision and fell in love with it and the color. The staff was super helpful throughout the buying process and I?m super happy with my purchase, I haven?t had my first oil change yet but I will def get that done soon at my dealer.

Uzi and Carlos are great to work with! Uzi was very informative about the Chrysler Pacifica. He told us all the differences between models. Made our decision to buy from him an easy choice. Uzi and Carlos were helpful making it an easy decision on which one to buy. The buying process was smooth and flawless. Will be telling our friends about Elgin Chrysler Dodge Jeep Ram!

Michael is amazing with explaining everything about the car and operating system. Love his honesty.

I knew exactly what I wanted. And how much I wanted to pay. Everyone helped to get me there. Thanks all.

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.