Used 2021 Jeep Grand Cherokee L for sale near Monroe, MI

The people at this dealership are totally customer oriented and serve them with utmost care.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Had a great experience at Newgen CDJR Dealer. Everyone was great, friendly, and informative. Would differently going back for my next car. Thank to Greg, Jay, Donna. Love the dodge hornet I bought. Runs great ride great and I love all the extras that I got on my SUV. THANKS NEWGEN

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Excellent customer service Extremely helpful, knowledgeable, & Friendly I almost could not believe how decent the used car deals are I only wished I had gone there first

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

We had a great experience with Chase Baxter. Great salesman and all around great guy. Cindy in finance was also great to work with. Will definitely recommend buying a car from Taylor Ford.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing. It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number. By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on. He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal. Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives. Thank you Larry, Matt, and everyone at Charlie's!

Can’t say enough about the service I received on our vehicle. Tim went way out of his way to get our vehicle fixed. Parts were on back order, but he was able to find the parts, and repaired it. We were leaving to go on vacation. Thanks Tim, and your service department.

Big Mike got me a car that I absolutely love so happy with my purchase thanks for everything and I’ll be back when I’m ready for a second car purchase

Salesperson Lance had 35 yrs experience as a car salesman and was awesome. I highly recommend getting your next car at this dealership and ask for Lance. My wife and I purchased an RS Blazer with no hassle and very quick. Total transaction was less than 2.5hrs. Will go back if they have another vehicle that I’m interested in.

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!