Tenley Reid was fantastic to work with. Her customer service was exceptional and she made this process so easy for us. We were able to confidentially buy a car without even stepping foot into the dealership and what a convenience it was to have the car delivered to us.
Ample room for a growing family.
by Jamin83 from Newark, OH
January 13, 2019
The all wheel drive along with its driveability options makes this a well rounded vehicle. Proven with the latest winter storm! Rides high like a SUV should but isn't top heavy! This is my first Toyota bought for my wife and it has me shopping for myself.
Keith helped take care of issues covered under extended manufacturer warranty and got me a loaner car for my every day need. The work was done satisfactorily and I Hope Jimwhite will keep the prices low compared to other dealerships and services quality higher!
Best choice for us
by Mandy from Tyler, TX
January 12, 2019
We needed a vehicle with a 3rd row. The Highlanders received excellent reviews on other sites for the interior space, reliability, fuel efficiency, among other features that were important to us. So far, we are incredibly pleased with our decision and know we will have this vehicle for a LONG time. Toyotas run forever and with very few issues. We had a Corolla previously and never had a single issue in the 8 years owned.
We have a 2011 Cayenne and have always been pleased with the service department, especially with Phil Kaiser???s friendly approach and informed advice. Most recently Phil worked directly with Porsche Corporate to find the best solution for what was an unexpected malfunction. The car now is as good as new and the whole experience was minimally disruptive.
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
A dealership above the rest. Whether it is regular maintenance or an emergency repair, I can count on them to take care of the situation. Plus, they always provide the information of the repair and why.
I feel safe in this car.
by ARN from peoria il
November 28, 2018
This car is a joy to drive, smooth and comfortable, responsive to my inputs. Well built with quality material. Lota extra features to make driving easy.
I live in Jackson, MI; bought my 2013 A6 from Naples, FL so had to find a service department up here. First trip was to the state capital. Let's just say I'll never go back again. Pretty much always worked with Joseph Gruss. He could always get me a "near-new" loaner Audi if the service might take longer. Communication always great. Yesterday brought it in for a part on the front fender to be replaced. I was in and out literally 45 minutes. Granted it was easy work but I was still very impressed with their speed. Just settling in with the hot tea and snacks provided in their comfortable waiting area and pulling out my laptop to start some work when Joe told me that they were done. In the sales department, I've known Barry Strecker a long time; bought 3 cars through him when he was at MB. Extremely knowledgeable and always looked out for my best interest. Definitely will call on him for our next vehicle purchase.
Love the Macan - the sportiest small SUV
by virsa from MEDINA, MN
January 9, 2019
Could use remote start and some more leg room and storage . Otherwise no surprises . Love it ! Cute, sexy, agile , sporty .
I have dealt with many service departments in my lifetime and have had many good and bad experiences of the like. Germain Audi's service department is far and above the best I have ever dealt with. They are very knowledgeable, friendly and willing to always go the extra mile. Patrick in particular is one of the most professional service techs that I worked with. If anyone needs to have their Audi serviced from the most minor to most complicated, look no further than Germain. You will not be disappointed.
I love this car!
by LouisianaLiz from Las Vegas, NV
January 9, 2019
I traded in my Range Rover sport (which I loved) because I wanted something smaller. I have been so happy with my Panamera- fun to drive, comfortable, yet gives me enough room .
Purchased my 2016 Cayenne from Germain and have had it serviced there from the start. Sales experience was great; Jay Douglas sold me my car and did a great job of finding what I wanted, even beyond my expectations. Service department with Phil Kaiser is phenomenal. Easy to get an appointment, they are great to work with. Estimates are good, service is always done right the first time. Never a wait to get in and they provide a Porsche service loaner; sometimes a Cayman or a Panamera! All in all, highly recommended...I'll keep buying from Germain because they're that good.
Excuse not to purchase a sports car
by Bgavris from Norwalk,CT
March 26, 2018
Fantastic truck ! If you could only purchase one car ...this would be the one !
Perfect for on road and off road ....power at will.
Once again Germain Porsche of Ann Arbor does it again with exceptional service. Whenever an issue comes up with my car or it???s just scheduled service this dealership goes above and beyond in making ownership of a Porsche special. From sales to finance to service everyone is always professional and friendly and it shows they value you as a customer. I???ve never experienced that from any other dealership I use to deal with. I will never buy another make of car or use a different dealership again. Truly an amazing team. Go blue baby!
Very Pleased with everything on this car!!!!!!!!!!
by Matthew from connersville,in
December 22, 2018
this is my 3rd beetle. very good upgrades every year. glad i own another. Very good on gas. Great fun car to drive back and fourth to work.
Went to Germaine for service on a used Porsche as I had work performed at another Porsche dealer who didn???t properly repair the wheel vibration I was experiencing. Met Phil in the service department (Super good guy) and they immediately (and correctly!) diagnosed this issue. Better yet, they even took care of the warranty on some tires that I didn???t even buy from them ??? Wow! Highly recommend!
So much fun
by RafaMacanS from Miami, FL
January 8, 2019
Great car- I have the S model and honestly it’s not that fast off the line- but going from 30-50 or on curves it’s exhilarating. Build quality is incredible- had an Audi before which was also great but the Macan is a different category entirely.
I worked with Ryan in September 2018 to purchase a car, and he was incredibly helpful. I had never purchased a car myself before, so I had a lot of questions. Ryan was very easy to get along with, answered all of my questions, and did not at all pressure me to buy anything. I felt that I could trust him to be honest with me and sell me the car at a fair price. If I ever need to purchase another car, I would definitely want to work with Ryan again.
Coolest car I've ever owned.
by Hampole from San Francisco
December 19, 2018
Amazing car. So cool and cute at the same time. It drives just like a BMW with all the options added in. Can't recommend the Cooper S any more than is possible. The turbo charge is incredible and the drive is immaculate.
Our experience with Germain Audi was wonderful. Everyone in our "team" was professional and impressionable. They went above and beyond making us feel like we are now a part of the Germain Audi family. Look forward to the future!
It’s a fun car
by Goffy13 from Whitestone. New. York
August 19, 2018
The car is good. Still to much interior road noise from the tires and lack of sound proofing. I have a 2012 F150. You don’t here a thing inside. You just enjoy the ride
This car, dealership and total value and experience far exceeded any other level I thought possible. The car is more than I expected. It preforms like a symphony. This is truly a driving experience that dreams are made of.
Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.
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