Used 2021 Jeep Grand Cherokee L for sale near Salem, IN

I had an appointment Friday. I called a few times to ask how its going. The reply was should be the end of the day. Don?t know what that means. I arrived the dealer at 3:00 O?clock. I ask what was done had how long it would be. The reply was they had the driver side mirror completed. How ever nothing was done. The service rep came to me with there head down. I knew nothing was completed. The Rep I could tell felt unhappy about the issue. However, the Rep did manage to get me a rental. That was good. I know things can go wrong at times. I was glad the to the extra day to have time to make repairs properly. I had another issue for a service performed on an oil change back some time. After the oil change, I brought the car back and explained I had a humming sound coming from the vents. I approached their man mechanic in thing they were not going to believe me. He immediately said I know what that is. I was relived. He said when they looked at the filter, putting the cover back on at times is not properly positioned. They repositioned it; it did sound better but not completely. I drove to for a while still noise. When I took the truck back for the Mirror swap, cabin filter, Air filter, tire sensors, etc. I ask them to look for something a normal They found a screw that had been broken on the air filter housing. She then proceeded to tell me she got a quote in replacing the unit. I said wait this was an issue for back when I had the first oil change. Then she asks the manager, they are going to replace the filter unit. Over all the rep was trying to get everything completed. We did have a difference of opinion when checking out. I like being very detailed in asking questions to verify all has been completed. I wanted to ask the technician some questions to verify all is completed. I want to test the mirror for proper working conditions. Did not get this. Don?t think that?s too much to ask. Over all the Service rep did a good job. However, I did walk away feeling a little uneasy.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Salesman was knowledgeable about the car I wanted. Also answered all my questions so that I understood without talking over my head

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Excellent, friendly and knowledgeable about their products. Would recommend others to shop there. We our satisfied buyers.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Trent was awesome quick to respond efficient great to work with, pleasure trying to make a deal

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Seth Capps very knowledgeable and very friendly helpful in the purchase of 2022 Silverado LT

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

Great Experience with the Dealership! Great Service with All Staff! Thank you so much! I love my new car!

Just bought a new Ram. I couldn’t get there till late in the evening. Staff stayed till the deal was done. Jason and Ed were great to work with as I know I can be difficult. Dealership was clean, staff was courteous and I felt like I got a fair deal. No complaints.

Extremely personable and friendly staff. Was a pleasure to work with especially with a purchase of this size. The cleanest shop we’ve ever seen! Technically smart and explained all very well.

I had a great buying experience. The entire process was fast and the staff were very friendly and answered all questions I had.