Used 2021 Jeep Grand Cherokee L SUVs for sale near Durham, NC

Great experience! Excellent salesmanship. No pressure and top quality service. Took care of my wife & I. I would definitely recommend to others!

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager. When I am in need of another used vehicle, this will definitely be my first stop!!

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Great experience. Tarik was professional and very helpful. The entire team was great. No complaints.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

My experience with Genesis of Cary was great. Madison was honest and good to work with, and would do business here again. Thx!

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!! -Proud Owner of a Nissan Rogue

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I?ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

Ricardo was a great salesman to work with. He's very sweet and personable. Easy process to purchase. Ricardo did a great job explaining all of the steps in the process.

Great to work with! Tim Short helped us and he was super helpful and really nice- highly recommend him and the dealership.

Excellent customer service! Worked with K.C. helped us look at and test drive over seven cars, ordered and transferred two and returned one. He was patient with us and made sure that we got exactly the car that we wanted!

Having purchased only new vehicles my entire life, I found myself in need of buying my girlfriend a certified used vehicle from a local Honda dealership. After the salesman ignored our desires and instead try to upsell us, however, we decided to try Carmax instead. From the start, Carmax offered a helpful hand online and friendly service over the phone: they were quickly able to find what we needed and provide attractive financing in a flash. (Thanks to you, Lesly.) Moreover, I found scheduling of a meeting to finish the deal at the dealership efficient. Once at the dealership, Haseam did well in helping us -- his knowledge and friendliness were impressive, especially since I havevworked in the service industry for many years . Because he did not try to upsell us, but rather did his best to educate us on what would work well, (coming in on his day-off to finalize the deal), I must commend Carmax and its associates for providing a memorable experience. Also, I was thankful that Dashau helped expedite the process when we completed the paperwork; what a breeze! Finally, I know I will come in buy my own used car in the future when my Honda Fit finally gives out. Thanks again, Carmax!

Always a good experience for me. Friendly staff, clear explanation of any service items required, and reasonable wait time. Will continue to have my Jeeps serviced with Leith.

Would shop there if they had truck l was looking for

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

Great experience with Matt who was very experienced, knowledgeable and patient with helping us navigate the new Chrysler Pacifica. Sales process was rough with little negotiations. Service department has been great although they need complible courtesy cars for families (I.e pacificas, ram trucks, etc.) the interior of the delership could be expanded to offer up to the date amenities that the competitors offer.

I recently purchased a new EV jeep grand Cherokee from Leith auto park in Cary Ralph was great he helped me out and was very knowledgeable The new show room looks great and I was able to be in and out in less than two hours

Austin Pivetta at Mark Jacobson Toyota is AMAZING!!! He helped us during the whole process of buying a new RAV4 hybrid, even helped us setting up the car’s Bluetooth and showed us how to work with few of the many new tech details the new car has. Thank you Austin.

I bought my 2017 Ford Fusion here. I love it and service here was exceptional!! Alex was very professional and attentive. The financial rep was very polite and professional as well. Very efficient. Test drove car, handled paperwork and drove away looking fine in my new ride in a little more than an hour and a half. Truly efficient. Would recommemd to everyone!!