Used 2023 Jeep Grand Cherokee L for sale near Miami Shores, FL

Sales great team but services department really really bad don’t have costumer service management, rude , managers don’t have a clue of what costumer service is

I love my vehicle. It's a 2023 model year Jeep Grand Cherokee L in the Summit Reserve trim with the 5.7 liter HEMI V8 engine. Overall sleek exterior design of the vehicle is nice. As for the interior, it's great! Nice and comfortable interior. Palermo leather seats, massaging front seats and power folding rear seats. Heated/ventilated seats for both the first and second rows. Front passenger infotainment screen, interior camera, night vision camera, ambient lighting and a 19-speaker premium audio system. More importantly is the excellent performance. This V8 engine comes with 357 horsepower and 390 pound feet of torque. It'll go from 0-60 in 6.1 seconds. Very good acceleration for sure. A recommended vehicle for performance, enjoying features, hauling passengers and carrying big loads when seats are folded. 👍👍

My wife and I could not have been more pleased to do business with Ocean Cadillac and especially our salesman Jonathon. The attention to every detail, the willingness to please his customer and the preparation of the car for delivery were above and beyond our high expectations. We purchased a previously owned Escalade and it is near impossible to tell that this car was ever driven. The care and attention provided by Jonathon and the staff at Ocean Cadillac was incredible. Even though we live quite a distance away, I would not hesitate to make the trip to do business with Ocean Cadillac in the future. I would highly recommend this dealership for the discerning customer with high expectations knowing that the dealership will exceed them!

Love my 2023 Jeep Grand Cherokee L Overland Reserve for hauling kids / traveling on vacation with dog included. All safety features work as expected and provide the extra level of comfort / safety we expect from a next generation vehicle.

Stephanie is the only reason why I am still a Mercedes-Benz owner . She goes beyond her line of duty to make sure we are completely satisfied . Her caring is impeccable, and her desire to help is just out of this world.

Just traded my 2014 GG Limited (had 101,000 trouble free miles on her) for a new GC Overland L. Only have 6000 miles on it but so far I am extremely impressed with vehicle. Comfortable, plenty of piwer with the trusty V6. I am still warming up to the exterior of the L, I think the new style looks much better in the two row model and the okd style looks better than both new ones! Time will tell, but after 8 jeeps I have yet to have any major issues.

Love it! Upgraded from Cherokee Limited and could not be happier. Ride, interior space and mileage all are great. I am short and spouse is tall and it is comfortable for both of us!

First class service, attentive and above all fast. Professionals. Recommended all 100% . Thank you so much!!!!!

Had a great experience at Arrigo. Nestor Diaz was great, he worked with us to get us the perfect car at the perfect price. He is very knowledgeable and kind. I cant recommend him enough! The manager Mr. Izzo and the financing personnel were fantastic as well . Overall a 10 out of 10 experience! Thank you

Nice, polite and professional people, they work as a team and they always provide a great service!

On December 23rd of 2016 I purchased a 2014 Jeep Patriot from the Pompano Beach Carmax (Sample Road). My wife is pregnant and will soon give birth to our first child. Before this we were a one car family with a Fiat 500 and my wife was very concerned about not having a car to bring baby boy home from the hospital in, not to mention to make it to all of the Doctor appointments for wellness checks in. So, I decided why not make the purchase a Christmas present/surprise since we needed one anyways! Only problem was I had this revelation on Wednesday December 21, 2016 and Carmax was to be closed on the 24th and 25th for Christmas. The real issue was that the perfect car (She had been wanting a white Patriot for a few years now) was all the way in Clearwater, FL... some 250 miles away. I was told by the sales rep at Pompano Beach that while it was possible the car may be there by Friday, in time for me to pick up prior to Christmas, it was in no way a certainty. I then contacted the Clearwater store to speak with someone who handles the outgoing shipments and he basically told me that it was not going to happen. From my understanding, the way it works with Carmax is when the car you want is at a location less than 200 miles Carmax will do the shipping itself and it usually takes 1-3 days. But when it is further than that they outsource to carrier companies. In that case they have to wait until they have enough cars to send to make it economical for them to do so and also deal with bidding/price hunting etc... which complicates the who thing and makes everything take much longer. After learning all of this I gave the corporate office a call and got in touch with a Emilee, an analyst from the Carmax Customer Care Team. I explained my situation and how much it would mean to my wife and I (both in the form of glee for her and reduced anxiety for the both of us) if they could somehow get the car to Pompano Beach in time for me to pick up on Friday. Before the end of the week Emilee had gotten a whole team of people in the corporate office working on getting the car to us in time. I received telephone updates from her all along the way. By Thursday afternoon I received an email informing me that the car was in transit, followed by a call from Emilee letting me know that everything worked out and the car should be there Thursday evening or Friday morning and a call from the Sales Manager at the Pompano Beach store letting me know that he had spoken to Emilee and once the car arrived they were going to expedite the "unpacking" and everything that that entails. The real cherry on top came on January 3rd when my wife received a FedEx package while I was at work. Inside she found a set of very nice swaddling blankets and a card that read: "Chris, Thank you so much for letting our Pompano Beach Team help you find your new-to-you Jeep Patriot for your growing family! Here's a small token from CarMax to welcome your new addition. We hope your Jeep Patriot takes you on incredible new adventures! Sincerely, Emilee, Your CarMax Customer Care Team" Everyone was super amazing and I could not be more grateful for the professional and caring people at both the local Sample Road Pompano Beach Store and the Corporate office. Thanks to Cristy (Pompano Beach sales rep) as well for making the whole process and painless as possible. As a side note: The Patriot was absolutely immaculate inside and out despite having 27k miles on it, my wife would have sworn it was new before she saw the odemeter... She was happy I saved us some money ;)

I am absolutely thrilled with my experience at Miami Lakes Auto Mall. I can't thank enough Michael the sale representative..From the start, he was incredible , amazing and attentive to all my needs. He showed different car options and packages for the best Choice!! I am so happy with my 2025 Chevy Traverse and I recommend Miami Lakes to anyone that wants to get a Car!!

i recently had a 2023 for explorer it was a good truck never a problem but not a comfortable as the jeep grand Cherokee l front seating is amazing no issues at all i did my research and made sure i bought one with the German transmission its a good idea to check that only thing i can say on the down side seam to be a little under powered but i can live with it decent milage 20 around town.

I have been buying from Lt. Dan for more than 10 years. Just bought my 4th Chrysler. Even though I live 250 miles away, I wouldn't go elsewhere I always get great service from Dan Welsh and his sales associates, finance managers, and the best service department

This Friday, Jun 23, My wife and I had a great experience with Micheal Domenech (salesperson) at Arrigo Dodge in Margate. We were not expecting to drive out with a new vehicle that day, but Micheal did just that! He was very professional and knowledgeable and kind. Everything happened real fast including my trade in, very professional, thanks Micheal.

I’m thankful for the out standing help I have received from Mr Henry James and Mr Chad Bastia it was a pleasure doing business with you both.

Los trabajadores son excepcionales me atendi� Luis Mej�a todo el tiempo dispuesto a ayudar muy buen vendedor complaciente vaya divino y el Financista Daniel s�per nice hombre amigo tremenda persona se los recomiendo vayan a ese dealer

Excelente trabajo y muy buena atenci�n al cliente muy agradecido con el vendedor el vendedor Luis Mej�a me dio una excelente atenci�n y muy buenas propuestas para comprar mi carro

Will greeted me and worked with me to buy a car. He was efficient, no pressure, and professional. I would definitely buy a car from him again.

If you don't want to read all of the way through: Great sales department, everyone is wonderful, slow process, miscommunication is an issue but handled well, would highly recommend. I needed a new car after Hurricane Irma and I had inquired through internet sales, since I live about 3 and a half hours away, about a 2017 Dodge Journey. I received an automated response instantly to give Giovannah a call, so I did. She confirmed the car was still available and I said I could be there the next day to purchase it but that my husband could not be there; we were told it would be no problem and that we could make it work somehow to still have him be on the loan. I was told to ask for Giovannah when we arrived. I arrived the next morning a few minutes before opening and decided to walk around the lot. Ashley greeted us and we mentioned we were there for a specific vehicle and that we were told to ask for Giovannah. Ashley said it was no problem and that we would have to use a sales associate any ways as internet sales does not work the sales floor/lot. She went to get the keys and I saw that I had a voicemail from Alex at the dealership saying to ask for him when I arrive. I told Ashley since we were already there and she took care of it and made a deal with Alex. We felt bad, but we did not have any knowledge of who was really going to be helping us prior to our arrival. So we carried on with Ashley helping us. She showed us a Dodge Journey Crossroad (loved it!) and it was above my price range but she wanted to try to get us the deal on it. She tried as hard as she could before the sales manager came out, Rick I believe? And even he tried to make the numbers work with a longer loan term and such. That being said, we decided to go with the less expensive Journey SE and Rick helped us get a wonderful deal. Unfortunately, we were misinformed and we were told my husband would have to be present to have his name on the loan. When we made it to financing, they said they could do it in just my name but due to me being a first time car buyer, my interest rate would be higher, even with a great credit score. So we played around with the numbers and got it to where we were only $5 above my personal monthly payment cap and I was comfortable with that. Overall, everyone was absolutely lovely and I would highly recommend Dadeland DCJR for a vehicle purchase. The facility is very well kept and they have really great hours, even open on Sundays. My main gripes would be the misinformation about my husband having to be present and the process was very slow especially when we knew the exact car we were there for. Otherwise, everything was great and 2 days later I still love my new car.