New and used 2025 Jeep Grand Cherokee L for sale near Norcross, GA

Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

Excellent job on an express oil change and four tire rotation for my Jeep Wrangler. Very comfortable facilities and service was very quick. Highly recommended.

Our experience was great!!! Hands down Cody totally earned the name "Hitman". We knew what we wanted, called ahead, you had it. We arrived, drove it and the rest is history. Never been in and out of dealership that quick. Loved being able to reserve vehicle that I wanted. Thank you...Shottenkirk!!!

Came into Rick Case dodge because my husband inquired about a vehicle he saw online . When we had an appointment with Tee . She greeted us with a big smile and asked us how she can help. We told her about the vehicle we saw online, she informed us that vehicle was sold last night . She ensured us that she was going to do everything to help us out and she did just that! If you’re in the market for a vehicle please ask for Tee .

I had an excellent experience working with Heather at the dealership. Her communication was exceptional from start to finish. She kept me informed every step of the way, answered all my questions promptly, and made the entire process smooth and stress-free. I really appreciated her professionalism and attention to detail. Highly recommend working with Heather if you?re looking for outstanding service!?

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

The Rick Hendricks team was the best! They made a great deal possible for our family, we are happy to be a Jeep family! Colin Harper and Tee Jones were amazing and extremely knowledgeable! They have won a new loyal customer in us.

No we didnt get what we wanted, but we were given goals and timelines to meet those goals, because' they work for you" and are trying to build a relationship not a bankroll. We love this dealership. They have our best interest first and foremost. you just have to go in with an open mind not a strong opinion. Especially if your credit is not so Kosher. There is always a solution never a problem.

Great service,that is the word! they did it fast,very friendly stuff, great atmosphere! very clean waiting area,with all the amenities! thanks for the great service as well!

Special thankss to General Manager David Booth , Carol aka Hellcat, Susan, and Bobby for the flawless day purchasing my vehicle. The customer service and professionalism is immeasurable.

My salesman Joe was incredibly helpful in getting the exact car I wanted. I traded in my 2017 Jeep Grand Cherokee Overland to get a 2023 Overland. There was not one on the lot with the color I wanted - Baltic Gray. The sales, finance and management all worked together and found the exact car I wanted. They took the time to show me all the new applications in the car and how the new car functioned. I would recommend my family and friends to Shottenkirk - Canton, GA I would re

I brought my car in for an oil change. The gentleman that I dealt with was professional, courteous and very friendly. I would not hesitate to return.

Courteous and helpful people. I bought the car I went to see. Reasonably good deal was made. ..

My service advisor is Christefer G. & I wanted to take the time to say how grateful I am for him. I have a fantastic experience working with him. incredibly helpful, always keeping me informed throughout the entire process. Communication is clear, prompt, and consistent—something that makes the entire experience smooth and stress-free. I truly appreciated their professionalism, attention to detail, and willingness to go the extra mile to ensure everything is always handled efficiently. Highly recommend!

Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat

Purchase your Chrysler, Dodge, Jeep, and/or Ram from Don Jackson dealership located at 5855 GA - 400, Cummings, GA 30028. The entire staff from the front desk receptionists, all salesmen, and especially finance provides "superior" service. They are "very transparent' in their business dealings and "truly" care about their customers which are rare characteristics for the automotive sales business. They diligently work with each customer to determine what his/her needs. If they are not, Don Jackson Chrysler, Dodge, Jeep, and/or ram should be rated the #1 dealership in Georgia. If you are considering, in the process of purchasing, or have purchase any vehicle, please visit Don Jackson dealership. You will not be disappointed. They are a wholesale dealership who has a "Hugh inventory" with a "variety of vehicles" to meet any customers need with full satisfaction. As a recent customer who visited this dealership today, I can honestly say that I walked into this dealership with a bleeding and broken heart by another Jeep dealership's unethical business practices located in Chamblee, GA. I walked away with a restore hope that there are still truly good people left in this world. Mr. Danny Jackson corrected the unethical financial dealings of this Jeep's dealership without any question. It was not his responsibility. I drove from McDonough, GA to Cummings, GA. It was worth the drive. I am so pleased as a customer. I plan to make the approximate 1 hour to 1 hour and half future trips just have my jeep service by this dealership and purchase any Jeep accessories from them. Before you purchased from any other dealership, "please" take the drive to Don Jackson Chrysler, Dodge, Jeep, and Ram dealership at 5855 GA -400, Cummings, GA 30028. You will not be disappointed. Their phone # is 470-533-5400. It is a beautiful drive to the dealership with plenty of gas stations, eateries, and stores to shop along the way. The dealership is "very" clean and "well" organized. If I could give an infinite # of stars such as every star that fill the night sky I would. The highest rating that I can give is 5 stars. Don Jackson Crysler, Dodge, Jeep, and Ram is deserving of this a 5-star rating. If you go anywhere before or without visiting this dealership, you are cheating yourselves out of a 5-star experience.