Used Jeep Grand Cherokee L for sale near Norcross, GA

It seems pertinent to share my point of view regarding them, saying that this a particular dealer has excellent customer service, a dedicated staff, and a fast system to serve you

I have never owned a Jeep before and barely even considered an SUV. I've always been a luxury sedan guy, but this Jeep Grand Cherokee L Overland 4x4 has completely changed my mind. The exterior and interior designs are on par with most SUVs and remind me of the luxury sedans I have previously driven. Tech options are better than I've ever had in any other car. The ride and comfort are better than anything I've ever experienced before. Very dependable so far but I'm still under 1000 miles. I'm very pleased with my purchase decision.

I just want customers and Days Chevrolet to know that Brenda Lee is service is an excellent person. My corvette was sent there for repairs and they diagnosed and repaired my car to the same standards when I bought it. She was very nice, kept me posted weekly on how repairs were going. She fought with the insurance company and knows her stuff about specific corvette parts. My daughter was in ICU on life support and Mrs. Lee was very compassionate. She is a Godsend. Very professional. Service person of the year in my opinion. This is what service is supposed to look like. Thanks again!

Very nice vehicle with many hi-tech & comfort features. V-6 engine performs well for a 6 cyl. engine but would prefer a V-8, which is no longer an option. Very happy with over all performance.

Our experience was great!!! Hands down Cody totally earned the name "Hitman". We knew what we wanted, called ahead, you had it. We arrived, drove it and the rest is history. Never been in and out of dealership that quick. Loved being able to reserve vehicle that I wanted. Thank you...Shottenkirk!!!

Love it, It has power and class! Could not ask for a better car, dealer or car salesman. My whole family love the car. I have been a Jeep girl a while now but I think this the best Jeep I have owned so far. Thank you Mike.

When I arrived for my oil change & tire rotation, Brittany Nelson greeted me with a pleasant attitude. My service was completed in a timely manner.

Great SUV with 3rd row seats and captains chairs in the middle. It drives so smooth for being a larger SUV. Surprisingly it has been great on gas for me. The exterior is so sleek and looks incredibly high end. The interior is true comfort and the Jeep brand has definitely thought of everything. This has been my favorite Jeep by far.

Recently purchased a truck with Eddie Martinez and had a good experience. Eddie was professional and honest throughout, and he was able to tell me a lot of the vehicle I wanted to purchase. Go see Eddie for your car needs!

i recently had a 2023 for explorer it was a good truck never a problem but not a comfortable as the jeep grand Cherokee l front seating is amazing no issues at all i did my research and made sure i bought one with the German transmission its a good idea to check that only thing i can say on the down side seam to be a little under powered but i can live with it decent milage 20 around town.

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

I had the GREATEST experience here. Quality customer service, very professional! My sales consultant Wallace is AWESOME!! He made the process very easy and I was driving off with my car in less than 2 hours from arriving there. I would definitely recommend this Carmax and Wallace to anyone searching for a car! Please make sure you ask for Wallace, you won't be dissapointed!

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Great improvement on previous model. Third row seat is terrific. Off road capable with luxury throughout. Big tech improvement over previous model with upgraded infotainment and digital display. Impressed with V6 given its capabilities & minimal noise in the cabin.

We have great service experience every time we come here and have an issue or just doing maintenance for our Durango SRT. Hooper is awesome, very friendly and helpful. Hooper went above and beyond in writing a note so that I can show it to the shop that previously changed the wrong size oil filter. Will definitely come back again.

Purchased a 2022 Jeep Grand Cherokee L Overland model. Has every option but the 5.8L engine, tow package and second row displays (entertainment, etc). There is so much I like about this Jeep and only one thing that is niggling (well maybe two). Fit,Finish,Quality is hard to surpass! Especially for the price ($69K). My son and daughter in-law drive Audi and BMW SUVs and they don't have all the options I have and they paid more. The Overland is a good value as you get standard some almost all the options. I LOVE the air suspension and how it will lift the body up depending on what mode you are in (and you can set manually the height) and then lowers to enable you to enter/exit the Jeep. I LOVE the "thermo vision". You can see up to 238 feet (according to the Jeep) and anything giving off heat will display on your driver console. Heavy rain, night driving, driving in fog, etc is no issue as you can see what is ahead of you if you can't see it through the windshield. All cars should have this. I LOVE the Heads Up display (again something that should be standard on all cars). I LOVE the front passenger display that is above the glove box. I especially love the NAV option where my wife can be looking at the same NAV I am seeing on the driver console and/or 10.5" center display. She can look for places (gas stations, places to eat, etc) and then send it to my NAV display with the routing. COOL! What I am not enamored with is the MPG. Averaging 23 MPG (town/highway/freeway traveling), BUT knew this going into getting the "L" with the V6 engine. THIS IS A LARGE Jeep! But, if I could not afford the gas prices (even now) I wouldn't bought it to begin with so....the other thing (which will be covered by warranty when I take it in for the first oil change) is that a couple of "buttons" on the center console display act "wonky" sometimes...like hit the Media button and nothing, hit is again and it says "Media button selected" and then hit it again to bring up the Media display (finally). It is the on "button" on the center console 10.5" display that acts up like this....oh, the Assist button in the overhead is not working right. Push it, center console display brings up the Roadside Assistant, Vehicle Check and another one I forget right now...you are suppose to select one of them and it calls a person up (sort of like ONSTAR but Jeep calls it Jeep Assist). Doesn't work (the SOS button does...don't ask me how I know.....). HOWEVER, you can select the Jeep Assist button on your 10.5" display and it brings up the Jeep Assist buttons and they work (will dial). Jeep Technical Service doesn't know why so will be a dealer resolution. There is so much more I can talk about on this Jeep. I love the ride! Can't say how much better than our 2016 Jeep Cherokee we had (traded it in). Jeep could get away with calling it a Jeep Gran Comfort vice Grand Cherokee. You have to go see one before you go look at BMW, AUDI, CADILLAC, TOYOTO, etc. Might change. your mind about what a Jeep can be (plus you get excellent off road mud/sand/snow/rock options with the 4x4.

No we didnt get what we wanted, but we were given goals and timelines to meet those goals, because' they work for you" and are trying to build a relationship not a bankroll. We love this dealership. They have our best interest first and foremost. you just have to go in with an open mind not a strong opinion. Especially if your credit is not so Kosher. There is always a solution never a problem.

Purchased a 2022 Summit Reserve L on March 2, 2022. The vehicle is a stunning piece of mastery. The V-8 is powerful, the ride is so comfortable and the front massage seats are wonderful on long drives. The quality of the interior is outstanding. At a price of $ 72,000, this vehicle is $ 17,000 less than the BMW X7 fitted with a V-6 no less. The dependability of this Jeep is higher that Mercedes Benz GLS and $ 21,000 less in price. Go for the top of the line Summit Reserve if you can afford it, though I test drove the Limited and found the results to be the same as the Summit Reserve...Jeep definitely has a winner here.

Special thankss to General Manager David Booth , Carol aka Hellcat, Susan, and Bobby for the flawless day purchasing my vehicle. The customer service and professionalism is immeasurable.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

My salesman Joe was incredibly helpful in getting the exact car I wanted. I traded in my 2017 Jeep Grand Cherokee Overland to get a 2023 Overland. There was not one on the lot with the color I wanted - Baltic Gray. The sales, finance and management all worked together and found the exact car I wanted. They took the time to show me all the new applications in the car and how the new car functioned. I would recommend my family and friends to Shottenkirk - Canton, GA I would re

Courteous and helpful people. I bought the car I went to see. Reasonably good deal was made. ..

Boris was very helpful. He spent a lot of time making sure we got the right Pacifica for our needs.

Monte Williams is ALWAYS very professional and helpful during my visits. 5 stars ✨✨✨✨✨and give the man a raise xxxx it ! He keeps me coming back for ALL my service needs from the rooter to the tooter ! He’s also good with communicating with what’s going on with my vehicle . I appreciate you Montae ! Great teamwork buddy !

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

I love my vehicle. It's a 2023 model year Jeep Grand Cherokee L in the Summit Reserve trim with the 5.7 liter HEMI V8 engine. Overall sleek exterior design of the vehicle is nice. As for the interior, it's great! Nice and comfortable interior. Palermo leather seats, massaging front seats and power folding rear seats. Heated/ventilated seats for both the first and second rows. Front passenger infotainment screen, interior camera, night vision camera, ambient lighting and a 19-speaker premium audio system. More importantly is the excellent performance. This V8 engine comes with 357 horsepower and 390 pound feet of torque. It'll go from 0-60 in 6.1 seconds. Very good acceleration for sure. A recommended vehicle for performance, enjoying features, hauling passengers and carrying big loads when seats are folded. 👍👍

Purchase your Chrysler, Dodge, Jeep, and/or Ram from Don Jackson dealership located at 5855 GA - 400, Cummings, GA 30028. The entire staff from the front desk receptionists, all salesmen, and especially finance provides "superior" service. They are "very transparent' in their business dealings and "truly" care about their customers which are rare characteristics for the automotive sales business. They diligently work with each customer to determine what his/her needs. If they are not, Don Jackson Chrysler, Dodge, Jeep, and/or ram should be rated the #1 dealership in Georgia. If you are considering, in the process of purchasing, or have purchase any vehicle, please visit Don Jackson dealership. You will not be disappointed. They are a wholesale dealership who has a "Hugh inventory" with a "variety of vehicles" to meet any customers need with full satisfaction. As a recent customer who visited this dealership today, I can honestly say that I walked into this dealership with a bleeding and broken heart by another Jeep dealership's unethical business practices located in Chamblee, GA. I walked away with a restore hope that there are still truly good people left in this world. Mr. Danny Jackson corrected the unethical financial dealings of this Jeep's dealership without any question. It was not his responsibility. I drove from McDonough, GA to Cummings, GA. It was worth the drive. I am so pleased as a customer. I plan to make the approximate 1 hour to 1 hour and half future trips just have my jeep service by this dealership and purchase any Jeep accessories from them. Before you purchased from any other dealership, "please" take the drive to Don Jackson Chrysler, Dodge, Jeep, and Ram dealership at 5855 GA -400, Cummings, GA 30028. You will not be disappointed. Their phone # is 470-533-5400. It is a beautiful drive to the dealership with plenty of gas stations, eateries, and stores to shop along the way. The dealership is "very" clean and "well" organized. If I could give an infinite # of stars such as every star that fill the night sky I would. The highest rating that I can give is 5 stars. Don Jackson Crysler, Dodge, Jeep, and Ram is deserving of this a 5-star rating. If you go anywhere before or without visiting this dealership, you are cheating yourselves out of a 5-star experience.

Love my 2023 Jeep Grand Cherokee L Overland Reserve for hauling kids / traveling on vacation with dog included. All safety features work as expected and provide the extra level of comfort / safety we expect from a next generation vehicle.

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.