Best Service, Best People, Best Car Company (Nissan)
by FORFUNHOLLEY from DealerRater.com
December 3, 2018
4.7 (1162 reviews)
Best Dealership! I have been buying Nissans for over 25 years. Here is why- The people are friendly, kind, caring, and knowledgeable. They listen and respond professionally. I know I have asked what I know must be silly questions to them but they never made me feel silly. I feel I have been treated fairly when purchasing a car with a trade in. But mostly because the service people go up and beyond what is expected. I didn???t realize that I had gotten to the dealership at closing. I think they had been closed when I drove up. I had a issue that had just happened and was concerned to drive back to the Lake. All three service personnel stopped what they were doing and looked at the car. I didn???t feel that they were rushing to leave but were concerned about fixing the problem so I would be safe. Did I mention it was Friday night. They all stayed 1/2 later after closing so I would be safe going home. I will continue to be a Nissan owner and buy from this dealership!
2016 Jeep Patriot Latitude Review
Everything I wanted
by Aging boomer from Pittsburgh, PA
May 4, 2019
4
Always wanted a Jeep so entered the pool by buying a Patriot. Nothing fancy—I.e., basic radio controls—but my goals were utility, maneuverability, reliability and economy, and so far, after 3.5 years, all remains good. Biggest complaint? Interior is all black, which shows up all the dirt and dust a lazy person seems to attract.
We sent an email Thurs morning saying we were interested in a specific car--It wasn't very long before Samuel Stovall called us... per our request, we set up an appointment for 10:30 the next morning---we got there and Sam met us at the front doors with the car we were interested in.. took a test drive and filled out the paperwork ( Sam was very helpful with the paperwork)-- Eric Highley did an awesome job getting us a great rate on our financing---we were signing the papers before noon--- had to wait just a little bit for them to finish detailing the car BUT that was okay as it was a nice day and we sat out on the patio sipping tea---when the car was ready, Sam took the time to answer all our questions and show us how everything works.... Awesome Customer Service from Sam Stovall, Eric Highley and everybody else involved in the transaction--- it went smoothly and was done in a short time--- the only way it could have been faster is IF we had filled out the financial info online ( like we did last time we bought a vehicle) and emailed it ahead of time... We are repeat buyers BUT it was 18 years ago that we bought the truck from them-- it was an awesome vehicle with no major mechanical problems- with the excellent customer service we received the 1st time, we naturally came back to Joe Machens Ford.... I also wanted to say in response to another review I read on Google, we are NOT wealthy people / "important people" NOR look wealthy--just plain old everyday folk and we received AWESOME SERVICE.... I loved the fresh popcorn and the wide variety of drinks ( raspberry tea is to die for)... the restroom were clean and well stocked.. and the huge TV and lounge area was great.. as was the patio. Thanks Sam and Eric for everything... Van and Nancy Kessler
2015 Jeep Patriot Altitude Review
Perfect small SUV with 4x4
by JeepColorado from Littleton, Colorado
May 5, 2019
5
This car has met all of our needs and have been a great car for a family of 4 in all Colorado seasons. Plenty of leg room in the front and rear with ample storage to move around town and get to the mountain for skiing and camping. This car has everything you could want, heated seats, bluetooth, temperature guage, auto dimming rear view mirror, 110v outlet inverter and roof rails to name a few. New larger all season tires were put on in December 2018 and have less that 5k miles on them.
I've been a customer of this dealer since 2011, when I bought my Tucson. Just yesterday (2017), I drove to Jefferson City from two hours away for a very important appointment and was stranded there (with my puppy) by a malfunction in my engine. It was a beat-the-clock moment! Their team squeezed my car into their busy day's schedule, fixed it by the time they said they would, and got me on the road back home with a great-sounding engine and a lot of pickup! In addition, they put up with my nervous pacing while they worked and were respectful and friendly throughout. It was a stressful day for me, and in addition to the great service, Lisa made me feel very much at home. I always appreciate the service I get at Jefferson City Hyundai. They take care of me.
2017 Jeep Patriot Latitude Review
Best vehicle I’ve ever owned
by Petros from Kansas City Mo
March 9, 2019
5
Best vehicle I’ve ever owned. This vehicle has great value. Great gas mileage , very comfortable , definitely not too big for city driving . Has great features add a very good price .
We have been customers of Joe Machen's dealerships about 14 years ago when we first purchased our F-150. When we were ready to purchase a new F150 we turned to Joe Machen's again. Joe Machen's is a quality dealership - they're service is exceptional, and sales representatives and staff are friendly, helpful, and courteous to all. We purchased our 2016 F 150 through Troy Atkisson, sales representative. Troy listened to our description of the truck we wanted, and went over and above to help us find our vehicle. Never once did he try to "up sale" us with more than we were looking for. He and his associates worked with us when negotiating prices to keep us in the Joe Machen's customer family. We love our new truck and will continue to purchase thru Joe Machen's in the future. Thank you to the entire staff we worked with, and a special thank you to Troy!
2016 Jeep Patriot Sport Review
Is great for the first 60 thousand miles.
by Nikki lynn from Okc,ok
May 3, 2019
3
Not the best vechial to have if driving more then 15,000 miles a year. Has cvt issues,at 60 thousand. Has excerallion issues. It is roomy, and I like the body style. But personally I wish I could get rid of the patriot.
Had my 2015 Nissan Pathfinder in for routine service on 8/9/18. Technicians did their usual great job of servicing that vehicle. Service writer Brian Schneider saved the best for last; the entire job costs were covered by the Rewards program, i.e., there was no cost to me. I had completely forgotten about that opportunity to save money, but Brian didn't. Just another example excellence in everything they do for their customers.
2017 Jeep Patriot Latitude Review
Very nice
by Boulderse from Valley Springs, s. D.
December 1, 2018
4
Good suv to own . Good gas mileage . Starts in cold weather . Good style exterior. Interior simple but very functional . Would recommend for everyone. Would lease again .
I purchased a 2016 Ford Fusion. My very first brand new car I have ever owned. The whole crew was very pleasant to work with. They spent numerous hours working with me to find me the best match to get me out from being upside down on a vehicle that i was in. They took their time and looked at all options available (trade in $, cash back offers, rebate offers). What I didn't understand, they explained to me. Very professional, very respectful people. The salesman I worked with was OUTSTANDING. I wouldn't have wanted to spend my time with anyone else. I am so thankful I was blessed with him as my salesman. Very fun, very respectful, very caring. Didn't make me feel like anything was out of the question yet explained if so. Very friendly and make me feel right at home. As far as respect to customers I would highly recommend Joe Machens Ford, 1911 W Worley, Columbia, MO to anyone. Though I did not deal with all of the salesman there, the salesman I had was fantastic. The finance department was very comforting to work with as well. Thanks JMF!!!
2017 Jeep Patriot Latitude Review
Great Compact SUV for the money I Paid!!
by JBran1976 from LaGrange, KY
October 29, 2018
5
This has turned out to be the best vehicle I have owned. I love it! It has a powerful 2.4 liter I4 engine that gets fairly good gas mileage. For a compact SUV it has a lot of interior room. It’s a fun vehicle to drive! It reminds me of the classic Jeep Cherokee from the 80’s with the boxy exterior.
Scotty helped us get into a 2015 Rogue. He listed to our needs and wants, and actually found the color and model we were looking for. I didn't feel pressured by him (or anyone else) and he has followed up a few times by text and phone to see how everything has been going. Go see Scotty if you are interested in a new (or in our case, a used) Nissan. He didn't BS us at all. Thanks, Scotty :)
2017 Jeep Patriot Latitude Review
Great on gas with a little fun and sporty style
by kimkay88 from chicago, il
October 13, 2018
4
So far this car has met all of my needs. Back seat is surprisingly a little more roomy than assumed. When seats are folded down can fit a great amount of cargo which was one of my main concerns. Coming off of a Wrangler, gas mileage is a blessing!
Got my oil change in 30-40 minutes for my Hyundai. No problems. Answered my questions. Travis was not my guy today when in entered the service area, but previously he took care of a bulb problem for me. The person today, Nov 14, took care of me promptly. Good price on oil change as a coupon sent previously in paper for 19.99.
2017 Jeep Patriot High Altitude Review
Don’t like. Really regret buying it.
August 24, 2018
3
Don’t like this car at all. Too small. Didn’t meet my expectations at all. Needed a vehicle and settle for the first vehicle I looked at.
I owned a ???16 Sorento. Looked @ other brands to trade in. Day before Thanksgiving, battery went out (63,000 miles on the Sorento). They insisted was no problem to get me in and fixed up before the holiday. Day after Thanksgiving, we made our decision. We were sticking with Kia of Columbia! No pressure buying experience and easy financing to get me in my ???18 Sportage. Love it!
2016 Jeep Patriot Latitude Review
Love the Patriot
by Nancy LC from Corona CA
May 2, 2019
5
Course now that I have seen a Jeep Sahara I want that. It is a beautiful vehicle that is very impressive. I mean I still have to pay off the Patriot but in 5 years it's either the Sahara or a Chevy Silvarado. I've had a Silvarado and love that truck so I won't know for 5 years and still have time to think about it.
Eddie "The Green Mile" Brown made buying a used car a walk in the park. I gave him the budget I wanted to stay within, and the vehicles I was interested in and he made everything else fall into place. He approached me outside and from the moment I walked into the dealership from the moment I walked out he was not once pushy or annoyed that I was not the easiest customer. His name was on the door as "Salesperson of the Month" which, Ill admit, was intimidating at first but after spending 10 mins with him I could see exactly why. Eddie could sense that I was nervous about buying a different vehicle and he continuously reassured me that I would not leave unhappy. He was right! Thank you Eddie for the best car buying experience yet and thank you Honda of Jefferson City for taking my hunk of junk off of my hands and getting me into the perfect new (to me) vehicle. I will definitely recommend both Eddie and Honda Jeff City to all my friends and family.
2016 Jeep Patriot Sport Review
Reliable
by Beanie from Wilton manors
April 30, 2019
5
Plenty of keg room,reliable car ,i love that i put the car on cruise and i can drive even when im tired its a plus
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