After visiting several other dealerships in the past month, we found our Wrangler JK at Rothrock! NONE of the dealerships compared to Rothrock! I was truly awed by the service and compassion shown by Tony Bittenbender and Miata Norman. After finding the right JK for us everything went off without a hitch. Tony was extremely knowledgeable about the vehicle and fun to work with. He made us feel like WE really mattered, not just moving a vehicle. A really great experience. Until we crawled into our new ride and discovered we had less than 2 gallons of fuel. Not really a huge problem, but it was 21:37 (SAVY) and we live a little over an hour away and don't know the area. Miata was the last person in the dealership so I explained the problem to her. She was shocked, and immediately came outside and took care of the issue. On our way home we even received a call from Tony. Kudos to Rothrock and their AWESOME Team! Together Everyone Achieves More !
2015 Jeep Renegade Latitude Review
Jeep 🚙 renegade
by MD from MA
February 18, 2019
5
Love my renegade, meets all my needs , gets me to the trails to hike and mountain bike , good enough on gas ⛽️, 25.9 ave mpg, comfortable to drive , I like the seating position.
I have a commando sport 4x4 I prefer the knobs over digital buttons, only upgrade will be a large screen radio with Bluetooth ( have unconnect 3 base radio ) and install a oem bumper trailer hitch .
I also had a limited loaded edition which a nice, but I actually prefer the slightly ulterian sport model.
Took a Tony test drive and was the best test drive ever!!!! Wound up leasing a 2018 Jeep Grand Cherokee if your looking for a great sales person visit Tony!!!!! 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻🙌🏻🙌🏻🙌🏻
2017 Jeep Renegade Trailhawk Review
The perfect size
by Marion from Decatur
February 3, 2019
5
Love it is the right size for a single person I get great gas mileage it drives real well hold the road perfect and my granddaughter loves it too
I am an international student and I leased a car from Bennett. Two important things I want to share about them:
1) First, I had an offer from another dealership and I call them and I asked them as my local dealership to match the price. Not only did they match the stated price in my quote first but they also gave me couple of dollars more discount.
2) The process of being accepted by Bank and Toyota based on my university documents was really smooth and the sales and finance people were optimistic and smiling all the time.
Specifically, I recommend Product Specialist, Richard Berkheimer who was my contact there. He is totally honest and knows what he is doing.
2018 Jeep Renegade Sport Review
love it
by bubble1015 from san diego,ca
May 14, 2019
5
I was currently in the market for a new car. i had a 2009 KIA optima that was giving me trouble. I was debating on a SUV or a cross over and let me tell you this jeep renegade is the best cross over to find. I have 4 year old which means i have a big car seat but it fits in the car just fine. My son is tall and he has more then enough leg rove. The car is not to high or low its just right so you dont have to work about jumping up in the car. It can easily fit someone in the car that 6'6 With enough leg room. I'm 5'4 and its a perfect size for me. I didn't want nothing to big so this car was a perfect option. It feels like a big SUV but its not. I rented a jeep Cherokee for a day and it felt like it was the same size of my car from the inside. Im really happy i picked this car. My first jeep and i love it. Its such a mommy car
Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.2 (4706 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
4.2 (4706 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Where Do I Start . . .
by TheMartins1998 from DealerRater.com
December 3, 2018
4.2 (4706 reviews)
Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.
I have been a customer of Kelly Jeep since 1988 and have purchased 7 Jeeps for business and for my family. I wouldn???t buy (and service!) anywhere else! I purchased my latest Jeep Overland from Tony Rago at Kelly. I was very specific as to the model, engine size, and accessories for and-of-model-year 2018. We spent several hours before Tony found the exact car I wanted 3 states away in Virginia???and had transported to PA over Memorial Day weekend. Anthony worked very hard and went the extra 5 miles to find my car about 500 miles away. The commercial discussions were short and quick because the price was fair, the trade-in on my 2006 Overland was fair, and there were no surprises. I highly recommend Kelly Jeep and Anthony Rago specifically.
2017 Jeep Renegade Trailhawk Review
Surprised at how good this vehicle is
by Dr Brad from Trenton, GA
March 28, 2019
5
I am a returning Jeep owner, having owned a wrangler, some Libertys and a Patriot. Renegade is a new product for me, and I was somewhat reticent to try it, but it is a wonderful experience. The vehicle is roomy, drives like a top and is filled with features I love. The safety features alone have saved me insurance money. I love the 9-speed automatic transmission (a huge improvement over the CVTs I’ve owned). Gas mileage is great (I’m getting 25-30). This thing climbs hills like a mountain goat. And the sunroof is easy to operate, and roof panels can even be taken off completely. The dashboard is easy to manage, and very visible, the driver’s seat is adjustable in ways that really help, and the visibility in the vehicle is superb. Bluetooth connections are great, and the backup camera is clear and very helpful. Engineers and builders are to be commened. I look forward to wearing this thing out.
Bought a 2015 Ford Focus from them. John my salesperson was a great young man definitely recommend dealing with him. Will purchase another !!
2015 Jeep Renegade Latitude Review
A good starter car Jeep.
by SeeMomGo from Woodstown nj
April 25, 2019
3
I think this is a good Jeep if you are looking to just own one that is supposedly more affordable. However wasn’t a fan of how the transmission shifting felt and just felt like something was off. It was a good car though overall.
The entire team at Faulkner gave my husband and I an extraordinary car buying experience. I was very particular about what I wanted and they were outstanding with helping me get what I wantedwhich was great for first time purchase out of state. Awesome team...from internet sales to dealer to finance dept.. Thanks Faulkner!!!!
2017 Jeep Renegade Deserthawk Review
very cute and powerful at the same time
by christine from charleston, sc
February 17, 2019
5
love it, great fun to drive, handles like a dream, would buy it again. Super cute with plenty of space to take the family out for family fun
I was in the market for a new car since my current car was coming up at the end of its lease. I had to gone to 2 or 3 of the major dealerships in the area and was told they couldn't help (side note I have bad credit that is a work in progress). So when I walked into star automall I wasnt hopeful, but much to my surprise Marco's told me I was approved for a car and to add to this blessing it was a santa fe sport the car i initially could only dream of having!! That's not all but I was then introduced to Vince the financial manager and all I could think was great I'm going to be paying 700 a month for this car and idk what magic wand Vince has but my final payment was no where near that!!! I can honestly say this is the best and quickest car buying experience I have ever had and would recommend this dealership and staff and to anyone and everyone! Thanks guys you literally brought this girl to tears!
2017 Jeep Renegade Latitude Review
Love my little Tank!
by DylTorres1997 from Ocean County, New Jersey
February 12, 2019
5
Bought a 2017 Altitude Edition in Jetset Blue, which was my first new car ever. I've been a huge fan of the renegade ever since seeing them at the car show in New York. After working for a Jeep dealer, the only thing that really scared me was the 9- Speed Transmission that comes standard.
Driving many different Renegades, it seemed the Transmission would behave differently every time. Honestly mine is not to bad, Some jumps at lower speeds but really just one of the quirks it has. Its kinda something one just has to get used to.
Mine only has 2700 miles so far, so can't really comment on reliability yet. I had to drive mine 10 hours back home after I bought it, and it did great on the highway. Merging was not an issue like I saw in other reviews, and the little Rene kept right up to speed (Mine sometimes would sneak up to 95 MPH without me noticing). Very smooth and quiet ride for a Jeep, I was very impressed.
Right now, I am averaging about 18 city. For my driving, that is pretty good.
Mine has the upgraded Radio with the navigation and bigger screen. Radio is great and definitely recommend the bigger screen. Navigation has been accurate since I've used it, even better then my Garmen I brought with me for the trip home.
On the 10 Hour ride home, I was very impressed with the seat comfort. Mine has the upgraded cloth heated seats and they are very supportive and comfortable. They look nice too. Much more comfortable then the 18 Town and Country's rental van we took to get the Jeep. My rear passenger had plenty of leg room and didn't feel cramped on the trip home either.
Trunk is a bit smaller then I would of liked. Not really a huge issue though, both rear seats go down if extra room is needed. I am also used to a Explorer's trunk space so I may be a little bias.
Love the Auto-start, use it every morning. Heated seats and steering wheel are GREAT. Maybe its because its cloth but heated seats feel they don't get that warm, still enough to feel though, and it feels great!
LOVE the mysky, and that was a huge part in picking this one. Taking both panels off isn't as easy as all the videos make it out to be, so I definitely recommend two people. Once they are off though it is so much fun! Also love how the front panel is a fully functioning sunroof as well (Tilt & Slide).
Overall, VERY HAPPY with this little Jeep! Curious to see how it holds up but I am very happy with my purchase and hope to have the little guy for a long time!
Great people! I bought a BMW 328I from FRANK AT STAR AUTO MALL 191 . He was so patient with me. He sat with me while I had to wait for the finance guy. He Made sure he connected with me every time I was there for something on my car. I knew I could contact him for any questions on the car. frank went Above and beyond. frank was a very helpful person! Plus going through other reviews on here, you can tell they really care what kind of experience people have with them. If anyone is looking for a vehicle please I recommend that you go see FRANK AT STAR AUTO MALL 191 on Nazareth pike.
2017 Jeep Renegade Latitude Review
Most reliable car I’ve owned
by Rian from Nixa MO
March 22, 2019
5
I fell in love with the car as soon as I test drove it. It has everything I was looking for and more. The looks amazing on the inside and out.
I've been working with John Schmidt since 2013 when he put me in my first Enclave. When my lease was up for my second Enclave John and I walked the lot and John found me exactly what I was looking for. He was honest about the product, and straightforward on the price. He worked hard to match the payment that I wanted. He seem to really care about my specific needs and put me in a beautiful Denali that my wife and I absolutely love. I would work with Patriot and especially John Schmidt anytime that I am looking for a new car. His care and follow-up from beginning to end were exceptional. Any and every little request was catered to. Five stars for John Schmidt!
2016 Jeep Renegade Latitude Review
Dream vehicle
by Dawngruber from Burlington
April 30, 2019
5
Everything I need for day to day as well as my triathlon adventures! Plenty of space, sporty and comfortable. Heated seats and remote start a bonus with my Raynaud's!
Second time around, returned because of the amazing service!
by ELLIEMYKALA from DealerRater.com
December 3, 2018
4.7 (529 reviews)
Patriot is an amazing dealership. Super friendly, welcoming and knowledgeable staff. Ed and Melissa thank you for a stellar experience. Jim and Chad Patriot rocks! Thank you. We love our brand new GMC 2018 Terrain AWD SLE! She is a beauty!
2017 Jeep Renegade Limited Review
Has computer issues/glitches
by Myself from Wheeling, WV
April 2, 2019
3
The cruise control doesn’t work all the time. If you go on long trips, it’ll work 85% of the time. The timer on the windshield wiper doesn’t work. There are four settings: 2 work all the time, 1 never works and 1 works some times. It’s absolutely ridiculous. I would not suggest buying at all.
Recently purchased my 3rd car from Carsense and must say it was an overall great experience! Jared & Keith (Bear as well) were absolutely outstanding and made the entire process of purchasing a new car painless and easy! The car we were interested in was at a different location, however they made it easy for us by bringing the car to us rather than drive to another location. The service we received was top notch and consistent throughout the process which is appreciated from someone also in sales. -TS
2017 Jeep Renegade Latitude Review
A Different Kind Of Jeep
by Hey Now from Pittsburgh Pa
April 12, 2019
5
I purchased it new, and have owned it for 2 years. In an era where all cars look the same, it separates itself from the pack! I love its unique styling, and while it’s a 4 cylinder, it’s quite nimble and handles well. From the outside, it looks quite small, but there’s more than ample room inside, with plenty of leg room. The built in Bluetooth allows me to never hold a phone, listen to music on my iPhone, and the Sirius XM makes sure I don’t have to listen to terrestrial radio! Alleged Jeep purists say it’s the fiat Jeep, so it’s the anti Jeep and I love it!!! And yes, I traded my wrangler in for the renegade, and I’m glad I did!
Bought new here. 2003 dodge caravan/2014 jeep rangler unlimited & getting ready to buy a 2017. Haven't decided exactly which one yet.
2017 Jeep Renegade Sport Review
Great SUV
by Eileen_NYC from Bronx, NY
April 9, 2019
5
I think the interior could be better designed but overall, the way the driver seat and steering wheel can be adjusted is VERY THOUGHTFUL. I just prefer the old school bench seating across the front and the drink holders in front of you and the gear shift on the steering wheel. That middle business takes a lot of spreading legroom away.
Great dealership. They are kind of nestled at their 309 (5 points intersection) and not extremely visible, but I am happy that I found them. I just want to say that this is a great place to buy a car and have it serviced. The people care about your automotive needs and will make sure your vehicle is repaired to exact specification. I purchased my vehilce and had it serviced at this dealer and they did an excellent job. Really surpassed any other experience I've had at any other dealership. Since I am single, I need a car when my is being serviced. They provided me one at no charge. That is what I call superb customer service. Please check them out.
2017 Jeep Renegade Latitude Review
JUST WHAT I WANTED
by BRAD from NORTHFIELD
May 15, 2019
5
NO COMPLAINTS EXCEPT THERE IS ONE BLIND SPOT. I HAD A JEEP LIBERTY BEFORE. IT HAD THE SAME BLIND SPOT SO I AM USED TO IT.
Came in to check out a used Fiat. Ended up buying that car AND a new Fiat and trading in my Infiniti. Geoff and Regina were helpful, frank and no pressure. No games, completely transparent and came away from the experience delighted with the purchase and felt like we'd been treated fairly. Walt in finance was super well organized with the paperwork and title transfer. And great follow up after the fact from the dealership. We'd wholeheartedly recommend.
2019 Jeep Renegade Sport Review
Wasn't a fan
by Memaw from Old Town, Fl
September 19, 2018
3
Wasn't a fan of it. I didn't like the way it drove. The seats are comfortable but it felt like it bounced or rocked when driving it.
I am not currently in the market for purchasing a vehicle, and if I were, I would drive from Western New York (5 hour drive) to do my business with Mathew Williams. Every single one of the reviews for Mathew are very complimentary. He is a very honest and trustworthy salesman. He LISTENS to what the customer wants and is looking for, and he takes GREAT care of them, from the first hello, to the final handshake. I highly recommend Mathew to anyone and everyone across the country, if you are in search, or just thinking of a vehicle purchase, Mathew is the one to see!!
2018 Jeep Renegade Sport Review
The newest and reliable car I have ever owned
by SNtink from SALEM, OR
May 8, 2019
5
I love it. When I first test drove it i decided it was the vehicle for me. It may not be my dream vehicle but for now it is the most fitting. My husband did not like it at all and was not happy that I got it however since he first drove it he has actually driven it more than myself and said it's a very nice ride.
We went in to get an appraisal on a car. Right away I could tell this was not the usual "slick" dealership. No one rushed to us, we got some smiles and "can I help you's?" right away. When we explained what we needed Ralph put on a jacket, called someone else and went out in the rain to perform the appraisal right away. Not on just one car, but two! Very forthright and honest, no nonsense guys. And the place is fascinating, old pictures, books, things to look out. I am not from here, but I would recommend this dealership to anyone and if i needed a car, this would be the place where I would go. Checking locally, their reputation is outstanding and they came highly recommended.I believe it!
2016 Jeep Renegade Latitude Review
I’ve only had it for one day. So far so good 😊
by xxxxxx from Cheektowaga,
April 21, 2019
5
As I said before, I’ve only had the car for one day. I drove around for a while just to get the feel of it and it was nice.
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