Used Ford EcoSport for Sale

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Used
$19,986 653 mi.

2018 Ford EcoSport Titanium

Good Deal
Cowles Parkway Ford
(888) 897-8014
4.3 (590 reviews)
28 mi. from 20147
Authorized Ford Dealer
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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(888) 897-8014
Lack of Customer Service and Vehicle Updates
by Unhappy Escape Owner from Stafford, Virginia
November 27, 2018
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine. What gives? Brand new vehicles shouldn't have problems. Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date. We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details. Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
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Used
$18,299 5,915 mi.

2018 Ford EcoSport SE

Good Deal
Cowles Parkway Ford
(888) 897-8014
4.3 (590 reviews)
28 mi. from 20147
Authorized Ford Dealer
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
Save
  • Free CARFAX 1-Owner Report
Check Availability
(888) 897-8014
Great service - The way it should be
by Carl Miller from Stafford, Virginia
November 27, 2018
My truck was repaired on time as promised, and the work was done right. My service advisor Joshua was great. He let me know what the problem was, how much the recommended repairs would cost, and when it would be completed.
See all 20 photos
Used
$18,899 3,125 mi.

2018 Ford EcoSport SE

Good Deal
Cowles Parkway Ford
(888) 897-8014
4.3 (590 reviews)
28 mi. from 20147
Authorized Ford Dealer
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
Save
  • Free CARFAX 1-Owner Report
Check Availability
(888) 897-8014
Good experience at Cowles
by Scott B. from Woodbridge, VA
November 12, 2018
The salesman, Buks Botha, was great! Straight forward and very quick. Finance was pretty good. There was a little more back and forth than I would have liked but I think that is to be expected when the buyer wants a low payment/interest rate and the dealer wants as much of a profit as possible.
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Used
$19,580 3,044 mi.

2018 Ford EcoSport SE

Good Deal
Vroom (Online Dealer - Nationwide Delivery)
(202) 618-5427
3.8 (599 reviews)
19 mi. from 20147
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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  • Free CARFAX 1-Owner Report
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(202) 618-5427
Great service!!
by Cam1998 from DealerRater.com
December 3, 2018
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Used
$18,488 5,688 mi.

2018 Ford EcoSport SE

Good Deal
Cowles Parkway Ford
(888) 897-8014
4.3 (590 reviews)
28 mi. from 20147
Authorized Ford Dealer
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
Save
  • Free CARFAX 1-Owner Report
Check Availability
(888) 897-8014
GREAT employee goes above and beyond
by R Johnson from Dumfries Va
September 10, 2018
I felt so at ease when Tony Myers handled my service problem that I was experiencing with my car, he went above and beyond by looking into the situation as if the problem was his own and did not stop until he got the answers to rectify the problem, thanks to Tony I was kept informed every step of the way and in a timely manner, that meant a great deal to me
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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