Joel Monteiro was the sales person who helped us find a great car for us in our budget. Thank you Joel for making our day!
Problem since warranty was up
by HFree from Akron, Ohio
December 22, 2018
Decent looking and comfortable. However, the driver’s side heated seat glitches, Bluetooth glitches and mutes itself, while driving it jerks when shifting (it’s an automatic), it feels like it’s running out of gas and is going to stall (has stalled twice), and after owning it one year, the check engine light is already on.
Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.
A fun and practical SUV for Minnesota
by Michael from New Richland
December 16, 2018
What I really like is the controls are not complicated, the look of the renegade is different than the other SUVs in the same class, to me the others all look very similar. I replaced this with a jeep liberty which I loved, and I haven't owned it long enough to give it 5 stars on reliability or value for the money. But if it's as good as my liberty it will get that rating later.
I've been driving Chargers/300s since 2005. For 7 years I've wanted a 300 AWD and found it here. Knew what I wanted and walked in. The sales rep, Derreck, was helpful, low pressure and most of all, attentive to my concerns, requests and most importantly, my timeline and availability. Having a sales rep who respects your time and choices on where to shop cannot be understated. Bald Hill won me over to Chrysler/Dodge in 2005 and won me over again in 2018. Over the years, this dealership has never disappointed. As for financing, they found an incredibly good rate by shopping local banks!
Only had it a month, love it so far!
by Jnice316 from Metro Detroit, Michigan
December 5, 2018
This CUV/SUV meets all my needs.
I was able to get it with a manual 6 speed transmission, which I absolutely love.
It has a very spacious interior for a car its size. The seats could be a bit more comfortable, but they seem well put together and durable.
I drive about 75 miles a day going to and from work. About 60 of that is in the freeway. Even with my lead foot I'm averaging above 24 mpg.
My overall satisfaction with this vehicle is high initially and I'm hoping it stays that way for the duration of my time owning it.
Worked with Jake Gray, and he was very helpful. I am very pleased with my new Kia Sorento! I would definitely recommend Vision Kia East Rochester.
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
We were very please with Mike Moroco and Missy in helping us understand our new vehicle. They were patient and went out of their way to answer all of our questions. We will recommend these two staff member to others.
Fun Mini SUV
by RisJeep from Attleboro, Massachusetts
November 13, 2018
Just picked up my 2016 Renegade Limited and I love it! I had a Liberty before then traded that in for a Subaru Impreza. That did break my heart. The Subaru was good but I felt way to close to the ground, felt every bump. That's another review. So first off this Jeep feels so strong and sturdy surprised because it's an entry model. I love the interior, the heated steering wheel, seats, the stereo is awesome! The power retractable sunroof is pretty cool too. I'm just so happy I went with this vehicle. I hope it will last me a long time with all these computer upgrades...it does make me nervous. It's very classy in it's class, I love it! ?
I worked with Sherm, who was so down to earth and honest. He took the time to get to know me, and treated me like family. He asked questions to determine exactly what the right vehicle was going to be for me, and stayed within my price range. What I love about him is that he isn???t a shmoozy salesman, trying to pressure you into anything. He just listened and did the research to find my dream car. He was available by his cell phone at all hours to answer any questions I had, and never once made me feel stupid. This is the kind of dealer you want to work with when buying a car. I wasn???t expecting to walk out of there with a brand new Jeep Cherockee!
most reliable vehicle i have ever own
by reythom90 from waldorf maryland
November 13, 2018
this suv has met all of my requirements i have been looking for plenty of space front and back comfortable drives wonderful great on gas
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
Nice for the price
by hd88302 from Springfield , VA.
January 14, 2019
I really enjoy it. Plenty of front seat room. Great brakes. Rear storeage is very good.
I own the RENEGADE SPORT and it comes w/ a tire inflator , not a spare (???). I paid $322.00 and got a spare tire kit. Also , no satillite radio avail. on my model (????).
Very thankful of Kristen and her team for being able to provide us with two trucks in a very prompt manner. We overcame many challenges and schedule adjustments. Super happy with the trucks and vere pleased with the service. Thank you!
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
Great bunch of people and good service for last ten years. will be going back for service on new jeep as long as I live in area. great service for last ten years,
Very comfortable with some weight
by CMcM from Shawnee, Kansas
December 5, 2018
We test drove this model in manual today and were surprised. It handles well, blocks out road noise, has some weight to stay on the road, radio is nice, looks small on the outside but inside has space. Very impressed with it driving.
Went in for regular servicing for our 2014 Durango and left with a new Durango. Bill was our salesperson and was outstanding! No pressure, no b.s., VERY responsive & knowledgeable. Great to work with!
A fun vehicle to drive!
by Glopot from Dallas, TX
October 2, 2018
This Jeep Renegade is a fun vehicle to drive! It is very comfortable for a Jeep, and its yellow color is very stylish. It has all the bells and whistles, such as MySky Roof which has two removable sections along with storage. It also has an automatic sun roof which opens at the push of a button. Its 4-wheel drive is amazing, and the settings adjust automatically to driving conditions. I was also amazed when my heating package turned itself on when it was very cold outside: my steering wheel and driver's seat became warm and toasty! The sound system is premium and sounds amazing also. This Jeep is not a speed demon with the 4-cyinder engine, but it drives great and saves on gas!
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
I love this car!
by NikkiS from PA
December 26, 2018
I like this car a lot! A few minor things but they were covered under warranty. Such as a whistling noise coming through window. But dealership fixed!
Thank you for really great service. The guys are friendly And take the time to listen and care about concerns. Love that I got a loaner car and another service date the guys washed my car and vacuumed and that is wonderful service! The service makes the dealership #1. Will highly recommend. Thank you again!
Very comfortable ride.
by Jeep owner for over 20 years from Macomb MI
September 29, 2018
This jeep is a comfortable ride. Smooth on the bumps. I have had jeeps for many years. This one is just the right size for myself and my husband. Back seats lay down for plenty of cargo room or to travel with our large size dog.
It’s a Great little SUV with a Genuine Jeep Feel , the Trailhawk package is very cool , it rides very nice for a 4x4 and seems to have plenty of power from the Multi Air Tiger Shark 4cyl . It’s look is very Unique , not a cookie cutter SUV , and we are very pleased so far !!
I was searching for a pre-owned 2015 Acura RDX. I found that they had one that met my criteria. I called Chris and he was extremely helpful! So much so, that the next day I drove the 2.5 hrs to meet with him and drove home in the Acura. Thank you!
It’s a nice vehicle
by BK from Waukesha WI
October 19, 2018
I needed a vehicle for winter time as I live in Wisconsin and did not want to drive my built WRX in the snow and ice so I purchased the trailhawk edition of the renegade. Mine has the removable roof panels and upgraded audio. I love the heated seats and steering wheel, especially when they turn on automatically when you activate the remote start function if it’s too cold outside. The ONLY gripe I have about mine is that I’m not 100% hyped on the orange paint.
see (mr. bob) wonderful salesperson, no pressure, did a great job, we are very happy with our new kona, we will see mr. bob for our next vehicle purchase
it is now 11/ 2018 and I have owned since 9/2015
by The good Don from Little Rock. Arkansas
November 22, 2018
I seen the complaints on this car but I have had (knock on wood) very few problems with it. I'm 6 ft tall and weigh 190 and I feel very comfortable in it. It is well off the ground and very easy to get into and out of. I have the larger engine but not 4 wheel drive sport model and it handles well in wet conditions. It's fun to drive and I think I'll keep it.
I was happy to be in and out fairly quickly. Albert the sales man was very friendly and do everything for me to meet my needs. He listened to what I was anted and did not try to up sale me which is very annoying to me
I'm in LOVE
by Getupngo from Green Bay, WI
December 30, 2018
I love everything about this car. It's not overwhelming and its elegantly designed. It has the power I want and is very comfortable. The leather seats are beautiful and I feel classy driving this vehicle. I could not be happier. Also there are little fun things all over the place in the jeep. Like big foot is on the back window and a jeep is crawling up the side on the windshield. It seems like they had a lot of fun designing this vehicle.
Thank you Jeep :)
Alex is awesome, go see him. The people who detail after you buy need some training, that part was disappointing, I had to clean stuff on my own when I got home.
This car made my life easier
by Van3707 from Van nuys,California
January 14, 2019
When I saw this car for first time, I fall in love for its (car) and this car have everything that I need it and else this give me high technology for drive more safe
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