My request-need was a little bit unusual and everyone handled it seamlessly. The technician was very good and handled my car with a high level of care. I didn't catch his name. The technician and service advisor deserve a raise or bonus!
Joe Murray,service manager, Joe is such an asset to Firkins because he makes each customer feel that he is there for them he does his best to meet each customers needs and makes it a pleasure for you to be part of the Firkins family.
I got my truck back Quick. Everyone was friendly and went out of the way to help. But, the repair wasn’t fixed properly and I had to bring it back the next week where they discovered several things wrong. Why not the first time?
Most honest car dealer we ever worked with, great folks, both dan s and skip. Provided a fair trade value, unlike so many others. When it time for my next vette, will buy from them. Car had a problem and they took care of it.
The salesperson was very nice and respectful. He expressed every question I had and meet my expectations. I will definitely come back if I have any problem with my car and for any service I need on my car.
Cindy, as always, is very professional and knows her field. While this was a normal check up of the car, she made sure that it was in good shape when I came and picked it up. By that I mean she suggested the car needed its tune up, which I did not even think about.
The 2 issues. Every time, the last couple of years, I get service someone comes out from the dealer and asks if I want to trade in my car. This request is unsolicited and not asked for. Also, today, the day after the service I rec'd an e-mail from Auto Nation reminding me to service my car. It was just serviced.
Miguel, the sales rep, was very amazing...gave me a straight up experience . No back-and-forth. Steve Schack, Sales Manager, got me an excellent price and a better credit rating. Don't ever go anywhere else.
Just bought a Ram 1500 Laramie from Suncoast. Got a super deal and everyone went out of their way to make sure everything was A+ on the journey. Sometimes dealers cannot be the most friendly and actually helpful, but that was not the case with Suncoast. I know I sound like a commercial but they did right by us. Plus the person that was helping us and making sure the process was smooth and fast was the dealership owner, Wayne Schmidt Jr. So yes good buying experience.
from greeting in lot to close of deal...just terrific!!
by marilynbl1 from DealerRater.com
December 5, 2018
From the moment Adam met us in the lot, the experience was a learning one. He is so knowledgable about the product I was interested in and he listened to what I wanted. He brought two cars up for comparison, knew the difference about each one, and there was no "dazzle-dazzle"! Extremely honest and forthright with his answers.
My experience was hassle free and easy. My salesperson Robert Feldt was awesome - I recommend seeing him if you need a car or want to sell a car! Clean facility with a kids playroom. Everyone was friendly and looked happy to work there
I have had the best experience today with Aaron belbeck...he stayed with me untill the deal was done!!...i have never had that happen before from any car dealership...he made this transition so easy and headache free for us...thanks to his help and work we were able to get my husband the truck hes been craving to have...my future dealings to find a vehicle will be with him at carmax again!!!...thank you so much Aaron for all the work and dedication you did for us!!!...we will recomend u with anyone looking for a vehicle...
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