Never thought I'd see the day!
November 6, 2018
My family has been dealing with Shults of Warren since about 2007. Since then, we've purchased about a dozen cars and have not once been treated poorly. I personally have only owned European vehicles since I turned 16, starting with a BMW to an Audi, a Volvo, another BMW, I never once pictured myself owning a Subaru .My mother purchased an Outback a week prior to me from Troy, and I quite liked how he treated her. He kept his cool the entire time dealing with my mother, even though she changed her mind about 10 times within the day she purchased her car. As for the car, It was fairly comfortable, drove quite nicely, and got excellent gas mileage, not to mention the fact that Subaru is synonymous for safety and reliability. These are very important factors to me when looking at a new car because I drive about 45,000 miles a year for work. The more I looked into a Subaru, the more I realized that it was the right move. Troy was a tremendous help with making sure I was comfortable with my decision. From deciding between various models, to helping me get the best deal possible, I have ZERO complaints about my experience. Even though Volvo of Buffalo sent me a package of cookies after I bought my Volvo, I can 100% confidently say that it was the best car buying experience I've had to date. He was a pleasure to work with, and did not once make me feel unconfident with my decision. If this man was able to handle my mothers indecisiveness, sell my sister a new Jeep, and get me from a fully loaded BMW X3 into an Outback Limited with EyeSight, I'm sure he can handle anything anyone can throw at him!