I was treated courteously and quickly. This is an absolutely great service group. The people are friendly, helpful, and knowledgeable. If they don't have the answer they will find it. They are always willing to go above and beyond the call!! Vehicle was in and out sooner than expected and done properly. I have the greatest regard for Service Rep. Alisha, Manager Sean and Scot the OPS manager. They all go the extra mile.
Great experience. Had literally never even been to Beloit in my life. Came strictly based on the car, the great price and Justin’s demeanor over the phone. Was absolutely amazing. He’s a super laid back, genuine sort of guy and having worked in the car industry myself, I know that can be rare to find. Was hugely impressed. Justin gets big kudos. I had no intention of buying last night, had several very similar cars to look at within the same price point but he definitely won me over.
Barb in finance was also great! No pressure, easy to understand... made a somewhat painful experience almost enjoyable lol. Well done Bryden Motors!
I travelled out of state for my purchase and Brad did a great job at answering my multitude of questions! They had a driver pick us up at the airport(1 hour away), washed and filled up the car. Brad sat down with us helped us find some local eats and got us convict way with ease. Paperwork was quick as well. I can't thank them enough for making this car buying experience very productive and hassle free! Thanks again Brad!
Down to earth people who will help you find the best car for your lifestyle and budget! They will go over and beyond to help you! They truly want to help you find what you are looking for and won’t take advantage of you like many dealerships will! Very honest and helpful staff. Highly recommend buying at Van Horn!
Over Memorial weekend I began having some car trouble, I was concerned about driving it. I called and spoke to Wade and he said he would look into getting me a loaner, but there was nothing available. Wade then gave me his car as a loaner until I could get my Jeep fixed. This is above and beyond, thanks Wade, and also a thanks to the great service team at Van Horn!
I was looking for a very specific Mustang GT. After hearing that Kunes specialized in Shelby’s, I knew this was the right spot to shop. After seeing the exact car I wanted online, I made the trip down and purchased it. Great communication, process, and Alex was the best salesperson I have worked with in a long time. Can’t wait to do business with again!
The work I had done I was told on my last visit would be about $150.00. I was billed $197.00. A little disappointed with that. My reset for my oil change wasn't done so I did that at home myself. Despite this I keep coming here for regular maintenance. I just feel it's the thing to do. I don't upset easily. All in all I've always had a good experience
There are not enough superlatives to go around; this dealership rocks. In particular, Alvin Martin is the man to see. He spent several hours working with me and I got the vehicle I desired. If you are in the market for a new vehicle go no further than Bryden Motors, and, if you want the best person (my opinion - not dissing the others) see Alvin Martin...
I live in Illinois and was searching for a jeep wrangler. I looked all over and found a jeep at the Used Car Factory. Contacted the dealership and talked to Joe and set up a time to look at it. Everything was there as Joe said and ready for me. Joe was very helpful and let me take my time and didn't give any pressure at all. I ended up leaving that day, contacted the dealership again and talked to Jay, Joe's brother. I set up a time to come and take the car to an outside mechanic for a 3rd party review. Jay was totally agreeable and was easy to work with as well. I feel I was treated very fairly and Joe, Jay and Dean (Dean is another member of the team) all were very open an honest. Buying a used car means there will be some issues with the car, after all it is used, but I feel very confident in recommending the Used Car Factory. Joe, Jay and Dean all work as a team and are all straight shooters. Bottom line is they seem to work by the golden rule, Do unto others as you would have them do to you. They will treat you fairly.
Seamless transaction. Great price and easy to work with. Free oil changes for life was a great selling point. Lots of inventory and price points to choose from.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.