CarMax Memphis - Now offering Curbside Pickup Review
Great Customer service ...Omni Binion
by Tawanda Scaife from Memphis TN
December 3, 2018
4.6 (9 reviews)
I really don't know where too begin with the young lady Omni on today...she was my friends saleswoman but I had purchased a car over the phone the information that she had given my friend I told her I had been explained any if that she began too be my saleswoman as well..I can really write a book on her today But, just know with a person like Omni you will have customers coming back...Very,Very Friendly ,Excellent customer service, Explained the buying process thorough!! I felt as if I had been knowing her forever!!!! Satisfied Customer I am!!!! Thanks Omni Binion!!!
2017 Jeep Renegade Latitude Review
JUST WHAT I WANTED
by BRAD from NORTHFIELD
May 15, 2019
5
NO COMPLAINTS EXCEPT THERE IS ONE BLIND SPOT. I HAD A JEEP LIBERTY BEFORE. IT HAD THE SAME BLIND SPOT SO I AM USED TO IT.
Great dealership and excellent pricing. I would recommend this dealership to anyone. Sandy Stillions was excellent to deal with and he made it such an easy car buying experience.
2016 Jeep Renegade Limited Review
Dream vehicle
by Dawngruber from Burlington
April 30, 2019
5
Everything I need for day to day as well as my triathlon adventures! Plenty of space, sporty and comfortable. Heated seats and remote start a bonus with my Raynaud's!
I purchased it new, and have owned it for 2 years. In an era where all cars look the same, it separates itself from the pack! I love its unique styling, and while it’s a 4 cylinder, it’s quite nimble and handles well. From the outside, it looks quite small, but there’s more than ample room inside, with plenty of leg room. The built in Bluetooth allows me to never hold a phone, listen to music on my iPhone, and the Sirius XM makes sure I don’t have to listen to terrestrial radio! Alleged Jeep purists say it’s the fiat Jeep, so it’s the anti Jeep and I love it!!! And yes, I traded my wrangler in for the renegade, and I’m glad I did!
Exceptional service dept. especially the lady at check out counter. Would recommend to anyone with any kind of car.
2017 Jeep Renegade Latitude Review
Great SUV
by Eileen_NYC from Bronx, NY
April 9, 2019
5
I think the interior could be better designed but overall, the way the driver seat and steering wheel can be adjusted is VERY THOUGHTFUL. I just prefer the old school bench seating across the front and the drink holders in front of you and the gear shift on the steering wheel. That middle business takes a lot of spreading legroom away.
I'm very satisfied with the professionalism of Terrell Wilkerson, advisor the day of my service, 4/18/17. He was very friendly and helpful, and honest. I will continue dealing with him, if available. I watched the actual mechanic work on my vehicle and a lot a "chit chat" going on with mechanic next to mine. The service for an oil change took over 1 12 hrs????? My tire presure was not checked because we had to put air in two of them. Not sure if this is included in the point check or not. Just think the mechanics should be more focused on their work!!
2017 Jeep Renegade Trailhawk Review
Just Awesome
by chrissy_j1724 from Houston, TX
April 6, 2019
5
So far I love this car/truck/suz. I small and perfect, so comfortable to drive, a perfect fit for me. I can't wait to take a road trip...
Our plan was to spend only one night in West Memphis with our fifth wheel, which we were towing with our new Ram 3500. About halfway between our Texas home and Memphis, our new truck began giving indications to service the 4WD. We called our home dealer in Texas and asked them if there was any danger in continuing our journey in 2WD only, to which they said there should be no problem as long as we don't engage 4WD. Unfortunately, upon pulling out of the West Memphis campground the following day we heard a grinding noise coming from the truck. We arranged to repark the RV and began to make phone calls. It was the Tuesday after Memorial weekend, so the response to both nearby dealers was "we're slammed". Having little choice, I took the truck to Gossett where I was met by Bob Flowers. Bob was sympathetic to our need to get back on the road, and he arranged a loaner vehicle, but without making any promise to get to our truck right away. Much to our delight, we got a call first thing Thursday morning that the truck was ready. They had found a bad actuator, ordered and obtained a new one via overnight delivery, replaced it and had driven it more than ten miles to ensure the problem was fixed. We have now been another five hundred miles down the road towing our fifth wheel without further problem. We are deeply grateful for the efforts of Bob and all the service technicians who helped us get back on the road in short order. Five stars to Gossett Dodge/Ram service!
2018 Jeep Renegade Sport Review
love it
by bubble1015 from san diego,ca
May 14, 2019
5
I was currently in the market for a new car. i had a 2009 KIA optima that was giving me trouble. I was debating on a SUV or a cross over and let me tell you this jeep renegade is the best cross over to find. I have 4 year old which means i have a big car seat but it fits in the car just fine. My son is tall and he has more then enough leg rove. The car is not to high or low its just right so you dont have to work about jumping up in the car. It can easily fit someone in the car that 6'6 With enough leg room. I'm 5'4 and its a perfect size for me. I didn't want nothing to big so this car was a perfect option. It feels like a big SUV but its not. I rented a jeep Cherokee for a day and it felt like it was the same size of my car from the inside. Im really happy i picked this car. My first jeep and i love it. Its such a mommy car
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.2 (4706 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
CarMax Memphis - Now offering Curbside Pickup Review
Would recommend this place to anyone.U have to see
by Kim Rosser from Red Banks
November 6, 2018
4.6 (9 reviews)
Thus place is awesome. U get and they get u out.No hassles just business.
2015 Jeep Renegade Latitude Review
A good starter car Jeep.
by SeeMomGo from Woodstown nj
April 25, 2019
3
I think this is a good Jeep if you are looking to just own one that is supposedly more affordable. However wasn’t a fan of how the transmission shifting felt and just felt like something was off. It was a good car though overall.
Brought my car in for a simple tune-up I was told it would be $290. I tried calling over twenty times to no avail could not reach anyone I even had switchboard personally transfer me still no answer. While on my way I received a text that it would be $459 and that other services like recalls and replace coil was done. When I arrived I was then told it would be $370. I told the person I never authorized the coil replacement. He stated I've called you several times I disputed those claims showing my call log. He then said I will fix it and came back with the job cost $321. I personally feel this is price gouging and unfair practices. The best thing was I spoke up for myself because had I not I would've been scammed.
2019 Jeep Renegade Latitude Review
Wasn't a fan
by Memaw from Old Town, Fl
September 19, 2018
3
Wasn't a fan of it. I didn't like the way it drove. The seats are comfortable but it felt like it bounced or rocked when driving it.
I’ve just had bad service experiences, but management handled it to my satisfaction. It just caused me to drive a 100 miles one way for service. I like to have my car serviced where I purchased it. Now, a nice/new Chrysler dealership has opened within five miles of where I live, and I plan to go there from now on.
I called into Homer Skelton from a vehicle i seen in there inventory online. From the young lady i first spoke with on the phone til the final person i dealt with signing the deal on the vehicle it was a pleasurable experience. I'm an over the road truck driver and while driving Cross country the team at Homer Skelton was able to work with me on the car buying process and was able to come right in off the road sign the deal and continued to successfully deliver my load. Enjoyed the experience the service as well as everyone at Homer Skelton. I would recommend anyone if in the market for a vehicle to go by and see the guys at Homer Skelton. Thnx guys.
2018 Jeep Renegade Latitude Review
The newest and reliable car I have ever owned
by SNtink from SALEM, OR
May 8, 2019
5
I love it. When I first test drove it i decided it was the vehicle for me. It may not be my dream vehicle but for now it is the most fitting. My husband did not like it at all and was not happy that I got it however since he first drove it he has actually driven it more than myself and said it's a very nice ride.
I had inherited a van that was bought new, had 10k miles on it but looked awful. They were able to clean it up very well, buff out a lot of the scratches and I was able to bring top dollar on selling it back. THANK YOU!
Had to service reps walked past me like i was invisible. Didnt try to help me. Once i finally got help waited over two hours for an oil change. Went to look for my car, I didnt see in the bay or outside parked. When i asked it seemed like was bothering the older white service person sitting in cubicle probably on the internet. For 20 minutes i went looking and asking nobody told me nothingor pushed me off to another person. Once i got an answer it sitting in the back and waited another 30 minutes for it to get worked on. VERY UNPROFESSIONAL if you dont want to help the people who are providing you business.
2015 Jeep Renegade Limited Review
Jeep 🚙 renegade
by MD from MA
February 18, 2019
5
Love my renegade, meets all my needs , gets me to the trails to hike and mountain bike , good enough on gas ⛽️, 25.9 ave mpg, comfortable to drive , I like the seating position.
I have a commando sport 4x4 I prefer the knobs over digital buttons, only upgrade will be a large screen radio with Bluetooth ( have unconnect 3 base radio ) and install a oem bumper trailer hitch .
I also had a limited loaded edition which a nice, but I actually prefer the slightly ulterian sport model.
I recently stopped in Gossett Dodge for a oil change, rotate, and wipers. I do not own a Chrysler product but was in for convenience. They took excellent care of me and my vehicle. Everything was preformed in a timely manor. I worked with both Justin Smith and Ross Cambell. I will continue to have my vehicles serviced here from no own out.
My experience couldn't have been any better. Fred White was my salesman, and he did a great job! I was extremely nervous about my new purchase but he did a great job of walking me through the car buying process. I have only bought 2 new cars in my life and both where from Serra Chevrolet in Bartlett. BTW I LOVE MY NEW CAMARO!!!
This vehicle is not worth the money. Engine replaced after 2 years, AC doesn’t work after winter (3 years in a row), 4x4 issues, very limited tires available for this vehicle, engine light comes on every other day.
After buying my Jeep used, about a month later I started having problems where it would shut off while driving. The service staff was amazing. While it took a little over a month to figure out what was going on, they kept me in a courtesy vehicle the entire time and didn’t charge me a dime for miles even though I used it for an hour commute to and from work. They ended up having to work directly with Chrysler to find the fix and now my Jeep has been running great for over a month!
2018 Jeep Renegade Sport Review
Perfect car for our teenage granddaughter
by Brenda Farr from Norman Ok
May 7, 2019
5
This is the perfect size for Katie (granddaughter). She loves the jeep inside and out. She especially loves the stereo system. The color is just what she wanted.
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