I recently purchased a Jeep Wrangler from Stapleton and had the pleasure of working with Shon and Bob on it. I've bought several cars over the years and also done a decent amount of shopping around for this latest one. I've seen all kinds of dealers from the big dealerships to mom and pop used car lots. I can say that this was absolutely the best experience I've EVER had test driving and buying a car. Shon was outstanding throughout the process! He quickly answered any questions I had, fixed some issues that he found without me even asking and made sure that I was not only comfortable throughout the process but 100% happy with the results. Hands down best dealership in the area and I will be a lifelong customer of Stapleton because of their attention to detail and customer service. Great job guys and keep up the good work!!!
Where to start from. The beginning to the end it was overall the best car experience. I called Maaliki motors on the phone and ed listen to what I am looking for and made me feel comfortable over the phone very friendly and honest. When I came in we test drove the car and it was very nice . When it came down to pricing and the real deal Frank was very kind and know what he is doing. Showed me all the numbers and got me what I asked for and match what I have from my credit union. If I can leave 10 star I would. Honest ppl to deal with.
Had a really great experience with Mike today buying our vehicle he had great customer service . We were in and out in a reasonable amount of time. Would highly recommend them we will consider them again in the future when we need to buy another vehicle.
It was great that Groove definitely had the lowest price on the vehicle we purchased. Even better that Zach was our sales contact. He kept in touch with us over the buying process and ensured all was right. I think Groove Toyota is one of the few dealers that realize that the old rules don't apply in the new internet age...as customers are well informed on their purchases. Other dealers were playing the same old deception games. Great job Zach and Groove Toyota in South Denver!
Not only did they go above and beyond in all measures to make sure I was satisfied with the car, but you can tell they actually care about you and aren???t just trying to make the sale! I would highly recommend this dealership to anyone/everyone! Great sales managers too!
This is the second time I have used the service department for my Sante Fe. Each time the team members that I have had contact were professional and very helpful. On this visit a small request was overlooked. And b I mentioned during final review of the service the service manager immediately sent my car back in and had the issue resolved in less that 10 minutes. I have been very pleased with each interaction.
Great service top to bottom. From the moment I walked in to buying a car they treated me with respect and consideration. Only dealership I will be recommending people to. If you can, get Kieffer. Guy is very inclusive.
Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 5, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
Fantastic salesman and sales manager. Helpful and kind. I felt if there were any issues they would be resolved to my satisfaction. Great truck buying experience.
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