My best friend lives in Reno and she is always looking at new cars – she needs a newer one. She would look more often and more seriously but she is so uncomfortable dealing with the high pressure salespeople and the dealerships they work for. For that reason we went new car shopping together. I went along to give her more confidence and look out for her interests. Mercedes Benz was #1 on her list but she still felt intimidated. We were very pleasantly surprised to find how fast, friendly, and professional everyone was in helping us get a great price on a new Mercedes! Tom Diefendorf answered all our questions and made us feel at ease. He was intent on making sure we were treated like royalty and we certainly were impressed with his knowledge and enthusiasm for Mercedes Benz, AutoNation and the dealership. Our sales Associate, Scott Ratfield, was great! As usual, my friend dreaded dealing with Finance. But, dealing with the Finance Manager was an unbelievably pleasant process, My best friend has purchased new BMW's, a Lexus, and an Audi in this area and NEVER has she been treated so well until today. Tom Diefendorf and his team made this experience very simple and easy. She will be continuing to do business with Mercedes-Benz of Reno in the future, as well as we will be recommending Tom Diefendorf and Mercedes-Benz of Reno to all of our friends and family. Thank you for making our day a huge success!!
2013 Jeep Wrangler Sport Review
2013 Jeep
by Voguel from Yukon
March 9, 2019
5
It's a Jeep, and doesn't disappoint. Great for inclement weather. Looks and performs ruggedly. Very basic interior design, but completely satisfying for it's use. Love it.
I was looking to replace my Saturn but had no idea what type of vehicle I wanted. I dread car lots, pushy sales staff and haggling on price. CarMax is different and a joy to work with. After checking out over a dozen different makes, models and features on their lot, I zeroed in on a 2015 Subaru CrossTrek. My brother checked the mechanics and after test driving we both felt this vehicle was a perfect fit for me. CarMax is unique. There is no pressure in purchasing. Rick Baker was excellent in answering our questions, helping with paperwork and providing me with 1.95% financing. Outstanding! I would definitely purchase another car here.
2017 Jeep Wrangler Sport Review
Most fun vehicle you’ll ever own
by Jamest123 from Youngstown Ohio
April 9, 2019
5
The jeep is great. Just had a baby so it’s no longer ideal for me. I’ll throw in 4 siped snow tires. Barely used I’ve never had an issue with it. Bought it new and it’s paid off.
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.6 (4568 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2019 Jeep Wrangler Rubicon Review
The Wrangler I've been waiting years for...
by FarmHack from Greenfield, IN
May 14, 2019
5
I balked for years at buying a Jeep Wrangler because of the litany of problems they had. Maybe if I was a single guy I could have put up with it, but not my wife. Enter the new Wrangler JL, the massive redesign that put nearly all those problems to rest. My wife test drove one and really liked it. Within a couple of days, we had ordered a brand new 2019 Wrangler Rubicon. This thing is a hoot to drive. We like hiking, camping, state and national parks, and this will be our Go-To machine for those trips, as well as a daily driver for me. So many truly well-thought-out design features in this new JL. Did I mention the Rubicon looks totally butch with those factory 33" BFG All-Terrain T/A tires?
Thank you for getting my jeep fixed and for actually caring about your customers! My jeep was a few miles over my 36k warranty and they were nice enough to still let me use my warranty. They even provide a shuttle. My jeep was fixed, I was picked up 15 mins after and taken to the dealership. (Shuttle driver is 10/10) Great service!!
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