Used 2020 Jeep Wrangler Unlimited SUVs for sale near Dunn Loring, VA

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

It’s currently summer 2025, I’ve owned my 2020 Wrangler Sahara since spring 2021. I LOVE my jeep and have had ZERO issues with it. This is my 2 nd Wrangler, first one was 2915 New. No issues with it at either. Mine is a 4 cl turbo. I didn’t want that I wanted a 6 cl. My husband convinced me to buy it and I’m glad I did. I have 59,000. Miles currently and I haven’t had to replace anything besides general maintenance.

Deondrea McLaurin was very helpful especially since our original salesperson, Nicholas disappeared. I was disappointed that I was not notified that he left the organization, as I was emailing him and not getting a response. I didn't know until the car came in. All in all, a good experience, but a little disorganized. Maybe because Nick left, all the paperwork had to be redone when we arrived because the car was supposed to be registered in our 2 names but was only done for one of us. There were many clerical errors, so it took a lot longer than expected. However, everyone was professional and kind. Also, we thought we would get a military rebate, but the small print is only if you finance through Toyota, who's rate is ridiculous. This should be noted in the headline. A bit of a bait and switch. Would use them again.

I love my 2020 Sahara Unlimited. She is beautiful but still drives and handles like a jeep, which is why I wanted her. The stock tires for the unlimited are bigger than regular tires, and makes her fierce! I have almost 30K on mine and have had no problems (knock on wood) whatsoever. It is a joy to ride with or without the top off. Easy to remove the driver and passenger top for a quick fun ride. Easy but a little heavy to remove the entire top, but totally worth it. I've even had it on the beach and it handles like a dream!

I appreciate their service, it was done in a timely matter. I am grateful for their professionalism and communication.

Purchased in August 2020 with 8.5k miles for $41k, headlights suck, tachometer, auto start stop, radio, running lights got completely messed up for whatever reason this year, dealer fixed all but start/stop for cheap but the vehicle idles rough and sometimes shifts odd. Now has 31k miles and hasn't had any major issues. Engine has lots of pep and it's fun to ride around in with the top off. Remote start and CarPlay/Android Auto work well but the vehicle feels cheap and is scary at speeds over 80 mph.

Had oil change and another car maintenance item done. Excellent service a short wait to get work done

We are excited to be proud new Jeep owners and look forward to all the fun we will have. Making memories with the grandkids. Rides great and has a lot of amenities

Bryant Burrill is my go-to guy for Pohanka vehicle servicing on my 2017 Impala. Bryant is courteous, kind, and willing to work with customer requests. More customer service businesses should have a Bryant working in their business. Bryant is a top asset to Pohanka, he deserves a raise and a bonus. Because of Bryant, customers like myself trust Bryant and always return when Chevy services are needed. I highly recommend asking for Bryant Burrill if you need honest and trustworthy service for your vehicle.

Safety is of not concern in a vehicle !! Jeep’s are tough and prove safe !! They also have the “adventurous fun” style and capability!!!

Great selection of cars, customer service is awesome, bought mustang for my son, car is perfect in all aspects. Will be back soon for daughter car.

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

First time buying from Sheehy and was very surprised. I prepared to be sitting around for hours while they "ran the numbers" or any other shady sales tactic in the book, but there was none of that. Sebastian was patient, transparent, and worked hard to make sure we got to an equitable deal in a timely manner. Will be buying my next car here.

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

I am shopping for a new car and I called in and got one of the sales reps. Marcos, was very knowledgeable very helpful and also very kind to talk to. If I could say anything is that he presenting himself very well.

Just a great experience could not be happier with our purchase AJ did a great job finalizing the deal I get compliments on the 23 DODGE CHARGER RT DAYTONA I send them to Woodbridge

Easy to work with and friendly. I am so happy that I chose Leesburg Auto Finance and would recommend to others as well. Overall great experience.

My experience was excellent based on the efforts of Hamid Bashiri. He was helpful, competent, patient and knowledgeable. I am a return customer and that is largely due to Mr. Bashiri who has always been very honest and trustworthy and I know I will get the right car, price and financing to meet my needs. I wish all dealerships had someone like this!

The service was was ok. My oil monitor wasn't changed back to 0 miles once it was changed and I had to go back a second time.

Coming into the experience, I expected there to be attempts to manipulate or to be taken advantage of. Unfortunately my pervious experiences have driven that mentality. This experience was a revelation. Every member of the sales team was professional yet approachable. They found the right vehicle and made every step easy and understandable. Our salesman Charles had knowledge and charisma. There was never pressure. He just presented us with facts and let the product sell itself. The sales manager gave us the best offer hands down and we shopped the entire state. Charles and the Chevy team educated us on the car and the systems it boasts. We are extremely satisfied customers and would be willing for let anyone know about our wonderful experience. Thanks again Sports Chevy Team. Continue you excellent work. P.S. I know this sounds like a review written by the company but I assure you this is a real customer with a real experience.