Buying experience was simple. Sales rep explained options and was not pushy. He and his manager moved things along smoothly with no problems. When picking up vehicle all paperwork was ready and I was in/out in 45 minutes.
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
A pleasant and professional group of service individuals to deal with. From every person I met to the cashier. They explained the recall in detail, what it takes to correct it, consequences if I didn't correct it and didn't try to up-sell me anything while there.
First SUV, and a potential Jeep Owner for Life
by Lenny from Medinah, IL
December 27, 2018
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
Staff, very friendly, very helpful and show they are happy to help. I like the wash feature after a service
Easy to Drive
by Sgt. B. from Peoria, AZ
January 6, 2019
The V6 provides plenty of power still averaging 18mpg in the city. The auto idle shutdown takes a little getting used to at stoplights and I have had to watch my head getting in and out due to the angle on the A pillar, but drives great, real smooth and responsive.
The finance team needs better personnel that is customer oriented and not out for a commission. I really like my car but will not be doing further business with this particular dealer. I should have gotten out of there when I saw another customer lose it with one of the finance reps on the day I went to make my purchase. They put a new rep Carlos, who was begging for me to give them 5 stars, supervised by another guy who was his supervisor who was worse with less knowledge of the details on the plans he was pushing by the name of Andrew. Had to get consumer affairs involved in my case as they would not return my calls.
Comfortable road trip vehicle
by Brian from Charleston, SC
December 26, 2018
The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!
my name ramon torres and i purchase a 2019 kia sorento
by apache from DealerRater.com
October 24, 2018
yonkers kia is one of the best kia dealerships that i've been to..work with pricing that you could afford and good customer service
Best SUV I've owned
by Broncojay from Dayton
December 19, 2018
With the Hemi performance is amazing. Fuel economy is more than I expected especially on the highway. Driving is comfortable and exciting. Drive from Ohio to California the first week. From snow to sunshine the trip was better than I could imagine. Extremely comfortable and handled everything I put it through. Can't wait for the next road trip.
We leased a car at Kia Yonkers and here is what happened: 1) car arrived to us with a nail in the tire and we needed to return to dealership to get tire replaced (luckily, they replaced at no charge), 2) the salesperson brought us the car because it took a long time for the car to arrive. Apparently on his way to our place he drove through a toll and never told us and we received the bill for that in the email, 3) they were late in ordering our registration, and we got two tickets for this for a total of $130. I've called several times to ask about this and either voice mails are full or the salespeople don't return my messages.
by Ed Standefer from Lake Alfred, Florida
November 9, 2018
Terrible craftsmanship with exterior panels buckling or falling off. Sunroof malfunctioning with module going out after a year. $1000 to repair. Several technical issues as well
Fernando is a phenomenal salesman, he is honest, patient, and thorough. He made our buying process beyond graceful. My family and I will be lifelong customers.
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
This is the 2nd Jeep Wrangler Unlimited I leased from Larchmont. The staff is very friendly, knowledgeable and was considerate of my time. They made it easy for me from the beginning of my search to delivery. I special ordered my 2018 Jeep Wrangler Unlimited and my salesman, Fernando, walked me through the process. His attention to detail and advice made the experience extremely enjoyable and stress free. He actually made buying a car fun. The Larchmont team hit the mark. I felt great about my purchase. This makes 2 Jeeps in a row that I am completely satisfied with. They were able to beat all the other prices I was quoted. I would recommend Fernando and Larchmont Jeep for your needs. They are trustworthy, down to earth and care about their customers.
I LOVE my jeep
by JenJen from Depew, NY
January 12, 2019
My jeep is wonderful. It is not a small tiny car but it is not a large SUV either. It is just the right size. Small enough to be easily driven everywhere and big enough to cart all kinds of stuff everywhere. The only thing I dont like is that it is black. When I bought it I did not realize every flaw shows up on a black car. My fault and not the fault of my jeep.
I could not say enough positive things about the entire shopping experience. Top notch all around! Fernando is a true professional in every sense of the word. Best deal I could find anywhere! Showroom is extremely clean and entire staff is friendly. Already begun to recommend!
I love my jeep!
by Bonnie from Crestline, Ohio
November 21, 2018
I bought my Jeep Liberty used, but in good condition. We have had to some work, (replace the water pump and heater core)but I love it! It's great for driving in the unpredictable Ohio weather. Its comfortable for our family of 3 and a dog. It's the perfect size for us.
I just got my 2019 Jeep Cherokee. This is the third Jeep I've gotten from Larchmont Chrysler.
They make getting a car a " no brainer".
Salesmen are great, attentive, no pressure and make sure you get the best deals.
Followup service is wonderful. People are so nice and make sure they do everything they can to make sure you're satisfied.
Jeeps are a life style. 3 Jeep product I've owned.
by Jeep from Winston-Salem North Carolina
December 14, 2018
Jeeps are awesome machine. Unsttopable. They are a life style. Very reliable and dependable vehicle gas mileage is not as good as the manufacturer States.
Excellent customer service from the moment you walk in the dealer till the moment you get approved and the moment you get the call to receive your vehicle. Thank you to Jose for his extravagant service in finding away to get me the vehicle I wanted. In a scale from 1-10 I’ll give a 10+ because of the way your handle the situation and also thanks to the financial team also in helping me get into this vehicle. Thank you very much to the LaSorsa Team for the great service. This dealership has awesome employees. LaSorsa Chevy dealership has a team of sales you can trust and believe in them because they will work with their customers so they can be as happy as I am. God bless the LaSorsa Dealership, God bless all of their employees and God bless Mr.Lasorsa. Once again Jose your an excellent person your are the man bro
Most powerful stylish Jeep I’ve owned!
by CherylandRandy from Muenster, TX
January 13, 2019
Needed power for steep gravel road and I got it!! Tank-colored Sahara with Lift for off-road adventures! TOW PKG ... Durable, comfortable, and looks great!
I went into this dealer with negative thoughts thinking they were going to be just like other dealerships I’ve visited and try to sell me something I didn’t want but John Ramos and his managers were so good got me what I wanted and at a good price
Absolutely love this vehicle
by msouterblight1 from Carrollton, TX
January 8, 2019
We bought a used Jeep Wrangler for my girlfriend, and she has had a smile on her face since that day. The only negative I can think of is the speaker system. It's a little underwhelming, but we plan on getting a custom system installed.
My name is Javier and Adiel was my sales person I bought my first new Buick Enclave 2017 car from this clean and spectacular dealership service is at its best thanks so much and can't wait to buy my next new car jenn and mike and all staff are very nice and polite
Best car I have ever owned
by Brian from Cincinnati OH
December 28, 2018
This is exactly what you are looking for. It is the perfect mix of luxury and toughness. I consider it a rugged gentleman, I can take my high end clients off roading.
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