I really appreciate the people & the work they do on my 13 year old van at Twins service department, it doesn't run like an older van. The let me know what's going on when I bring in for repairs, they tell me the truth about the repairs & give me options on the priorities of the repairs, they don't talk down to me, since I'm a female & answer any questions that I have & don't make me feel like a dumb female. The amount for repairs are competitive with other vehicle repair shops. Oh, they have a female service adviser who's pretty cool, the cashier, service manager are so down to earth. There is a family like atmosphere when ever I go there, which make me feel comfortable while waiting. I would recommend getting repairs done at Twins Buick.
2015 Jeep Wrangler Sport Review
Best Jeep
by Angieg1123 from Monona, Wi
May 7, 2019
5
This is my 2nd Jeep. My first was a 2003 Jeep Wrangler sport x. My current one is a 2015 Jeep Wrangler Sahara. I love everything about the Sahara!! Once a Jeeper, always a jeeper :)
I am writing this letter to applaud for Damion Reed at service department. I am working for Ohio State, and I took our research truck to Bob Caldwell this morning. During the service, Damion showed his professionalism and friendly hospitality. More importantly, he initiated to fix the recall issues to remove safety concerns. I see integrity, honesty and honor from this man, and he will be an great asset to establish Bob Caldwell's reputation.
2016 Jeep Grand Cherokee Laredo Review
Love this SRT
by Pablo from Middle East
May 9, 2019
5
The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.
Very nice lobby, and the customer service was fabulous!!
2018 Jeep Grand Cherokee Limited Review
Hard to believe but it's nicer than my 2018 Q5.
by Audiopimp from Blue Bell, PA
April 14, 2019
5
Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.
I had my F-150 in for 30K mile oil change and maintenance. My customer service rep, Dean, was very courteous and willing to accommodate my request to pick up my truck at a certain time. He kept me advised of some maintenance issues but never pushed me to include any additional services I decided weren't necessary. Overall a very pleasant experience.
2017 Jeep Wrangler Sahara Review
Best Jeep I have ever owned and came loaded.
by Mattmas1 from coral springs, FL
April 1, 2019
5
I think I got a steal and will enjoy passing this down to my boys. Vehicle only had 3000 miles on it and looks brand new.
We stopped in to test drive a Toyota Sienna to see if we would like one. The salesman Matt greeted us and was very friendly. He went over everything on the van and explained things to us on the test drive. He was great from beginning to the end. The only reason we didn't buy that day was the van didn't quite have all the options we were looking for. They were also willing to give us the price we needed for our trade. Real sorry it didn't work out. These guys were great!
2017 Jeep Wrangler Sahara Review
Most fun vehicle you’ll ever own
by Jamest123 from Youngstown Ohio
April 9, 2019
5
The jeep is great. Just had a baby so it’s no longer ideal for me. I’ll throw in 4 siped snow tires. Barely used I’ve never had an issue with it. Bought it new and it’s paid off.
I drove 90 minutes to see and test drive a vehicle. After weeks of being at big dealership lots, I was very pleasantly surprised to find this small, clean, family owned business. They are genuine, down to earth, friendly, good people. This is how car buying should be! Very nice vehicles, meticulously clean lot and building. No pressures whatsoever.
2018 Jeep Compass Limited Review
Great car
by Rose77 from Chicago IL
May 14, 2019
5
This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.
I loved our sales person at Gahanna Auto! Not pushy at all and really took time to listen to my wants and needs. I didn't feel rushed and made the car purchasing experience very easy as well as explaining paperwork and the car features so that I understood everything. Already told my coworkers, friend and family about the great experience and would refer them any time!
Performance Chrysler Jeep Dodge Ram Delaware Review
Service last week.
by Don S. from Prospect, OH
December 3, 2018
4.6 (178 reviews)
My vehicle had the MIL - Malfunction Indicator (Check Engine) Light on. Updated software on Tuesday, did not entirely fix the problem, back in on Thursday. Shout Out to Mark Cornell who came in early to make sure that the service was in process! Running okay so far.
2015 Jeep Grand Cherokee Limited Review
Best driving suv
by Davelom from Old Bridge Nj
April 20, 2019
5
The truck drives so well..has plenty of room..the ZF trans makes engine come alive and is reason it drives and feels so good.. everything seems to be in the right places and ot has a high end feel to the overall drive
Performance Chrysler Jeep Dodge Ram Delaware Review
Overall very impressed
by Performance - Chrysler-Jeep-Dodge-Ram from Delaware OH
November 6, 2018
4.6 (178 reviews)
We purchased a used 2016 Chrysler Town and Country. We dealt with Sean Webb and we were impressed at his honesty and customer service. I never like waiting at car dealerships for the figures, banking, trade in, etc but overall we had a very nice experience.
2018 Jeep Grand Cherokee Limited Review
Quality Vehicle
by lfsmith83 from Lynchburg, VA
April 12, 2019
5
This vehicle has met my needs and is exactly was looking for. The 4WD works great in snow and the interior is comfortable and nicely styled. Exterior looks great!
Performance Chrysler Jeep Dodge Ram Delaware Review
Leonel Fernandez
by Sue Deeds from Westerville, Oh
November 6, 2018
4.6 (178 reviews)
Leonel just sold me a new Jeep Cherokee.. He is very professional and makes you feel very comfortable while showing how the car works. This is the second
car I have bought from Leonel. I will be sure to recommend Performance to my
family and friends.
Thanks Leonel!
2018 Jeep Grand Cherokee Limited Review
Jeep Grand Cherokees are the best!
by Virg P. from Fort Collins, Colorado
April 7, 2019
5
I have owned 3 Grand Cherokee Limiteds (94, 05 & 2018) and all have been great—I have driven each of the older vehicles over 10 years with minimal issues. The V8 engine performance has always been exceptional and each Jeep has been comfortable, responsive and very reliable. The 18 model is the best one yet—it is the 25th anniversary “Sterling” model, black with silver leather interior and a 5.7 liter “hemi” engine. The technology in this Jeep is state of the art. I love it, have owned it for a year with no issues and will probably keep it 10 years+.
Performance Chrysler Jeep Dodge Ram Delaware Review
2018 Jeep Renegade Christine Clabaugh
by Angela Martin from Columbus Ohio
December 3, 2018
4.6 (178 reviews)
Christine Clabaugh is exceptional! She made us feel comfortable and worked very hard to get us in a great, beautiful and brand new car. I would and have referred family and friends to her. She’s AMAZING
2019 Jeep Cherokee Latitude Review
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
5
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
Each used car had a brochure about its features. Sales person had good follow up that was not high pressured. Only criticism was that their customer parking lot is too small.
2015 Jeep Grand Cherokee Limited Review
Best car I've owned
by Hcruz (Bikelife) from LAWRENCE Ma
May 5, 2019
4
This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...
We were on our way from California to Colorado via I-80 with our 5th wheel in tow and had the unfortunate experience of having the turbo charger on our 2011 RAM 2500 breakdown on us between the Salt Flats and SLC. Contacted John (the service manager) @ Performance Chrysler Jeep Dodge. After discussing the issue and having no where to go with our 5th wheel, John offered us to have it towed to their lot and that we could stay there. We got their at 10 pm not knowing what the problem was or how long it would take to fix.
The next morning John came in at 6am to get us checked in. He had already spoke with his diesel mechanic the night before so they had a good idea what to look for. They were ab le to identify the problem, send their parts runner to SLC to get the parts, and get them installed and us back on the road by 3pm that day.
Great service guys!!!!! Thanks for helping us out
by Logan Engle from 4676 Berger rd. Groveport ohio 43125
November 6, 2018
4.4 (174 reviews)
Not a single fault great people couldnt go wrong with this dealership see Jesse.
2019 Jeep Grand Cherokee Laredo Review
Best vehicle ever!
by Sami Onstad from Burlington Wi
May 16, 2019
5
This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!
Trent made buying a used car a very pleasant experience!
by christine67 from DealerRater.com
December 3, 2018
4.5 (2618 reviews)
I had been looking for a used Highlander for about two months. Trent stayed in touch with me to let me know when they received a vehicle that I might be interested in. He was always very friendly, not pushy and was honest and professional from the start. Luckily, he contacted me last week to let me know they had received a Highlander that was in very good condition. Since they just received the vehicle, the dealership was not willing to go down on price quite as much as I'd like (out of Trent's control), but we still agreed on an overall fair price -- without a lot of haggling/stress to me. I was very thankful for that. The financing employee that I dealt with (Steve, I believe) was also very helpful and friendly. My only disappointment and why I rated a 4-star instead of 5-star for the dealership is that I realized the day after I purchased it that the rear wiper blade doesn't work. I was hoping they'd catch it on the inspection but mistakes do happen. I'm not sure what it will cost to fix it. I would rate Trent though a 5-star PLUS and would not hesitate to recommend others to have Trent help them find a used car! UPDATE: I changed the overall dealer rating to a 5-star as they worked with me to get the needed repair/service done at no charge! Thanks to Nick in Service.
2018 Jeep Grand Cherokee Limited Review
Dream Car
by BlueLuna16 from Dallas, TX
May 11, 2019
5
I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on
Folks at heavy duty service are customer oriented, quite friendly and want to meet your needs. Have had RV chassis serviced here for over two years and have always been treated by the staff at heavy duty like they are glad to have the business. I drive 50 plus miles for service because of the folks here.
2018 Jeep Compass Latitude Review
Love this car!
by Shelz from Lakeland, Fl
May 11, 2019
5
I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.
I've been taking my Acura TL for service since Honda Marysville's $39/39 minute deal can't be beat. I went yesterday, and for the first time, the line for an oil change was very long. I really needed it done, and luckily I brought some work with me to do while I waited. Jason was extremely helpful and a pleasure to work with. My wait was a bit over 90 minutes, and sure enough, they stood by their 39 minute guarantee. The work was done, my car was clean, and Jason made me feel like a valued customer. I have 2 Acuras and will only bring them here for service. A+!
2015 Jeep Grand Cherokee Limited Review
By far my favorite vehicle I’ve owned
by Jen W. from FLORENCE, SC
April 20, 2019
4
I love my Jeep Grand Cherokee Limited edition! A very sleek exterior and interior design. Only complaint that I would have is that the front of the vehicle could use a little more storage space. The ride is extremely smooth and comfortable compared to past vehicles I’ve owned.
Made the short trip (20 minutes) from Columbus to London and bought a new Ram pickup. This was the best customer experience I’ve had in years buying a vehicle. These guys are new to Central Ohio although some key staff are from the area. You have to check these people out....you won’t be disappointed.
2018 Jeep Grand Cherokee Limited Review
Jeep has really done an excellent job
by Craig Jeep fan from Ogden
April 24, 2019
5
This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.
I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)
Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.
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