New and used 2025 Kia Carnival Hybrid for sale near Ovilla, TX

I wish I could give this dealership 10 stars!!! They are superior with customer service! They are ethical, honest, and just really good people who run a dealership! From my salesman, Sam, to Hash (the manager that helped me out TREMENDOUSLY with my baby), to the finance manager who helped me buy my dream car at my dream price, everyone went above and beyond! I have 4 kids, 3 of whom were there, and they weren't phased! We all felt respected. I would 1,000,000% buy from them again! I drove an hour each way to get to Classic Kia of Carrolton and I will do it every time I buy a car in the future! Top dollar for my trade in and easiest negotiation and purchase EVER! They even got me a better interest rate than my credit union!

Bought in Dec 2024 with a great deal. We needed a new car to support 3 car seats. The two choices in the category are mainly between the Sienna and the Carnival. Why we chose the Carnival: Availability: You had to pre-order a Sienna or wait 6-9 months to get one. Pricing: The Sienna was on average $10k higher with comparable features and no ability to negotiate down the pricing. Driving: The Carnival is quite speedy off the line given it is a hybrid. We live in a very hilly area (Colorado). The Sienna really struggled and was very loud going up normal hills. Looks: The Carnival looks like an SUV (Chevy Traverse). The Sienna looks like your typical minivan. The Pearl white color is especially beautiful up close. Tech: Large entertainment screen makes reading text / maps very easy. Rear seat camera is nice to see what the kids are doing. Wireless charger, bluetooth CarPlay work great. Expanded rear view camera. Things we wish the Carnival had: AWD: The Sienna is available with AWD (although no models on the lot had it). Instead of AWD we spent $1700 on snow tires, which typically perform better than AWD and all-seasons tires. Auto-dimming mirror / Homelink in the EX trim. I purchased an OEM and installed it myself for ~$275. The dealer price was around $800. Sure wish a $40k car came with an auto dimming mirror when it comes with a rear seat camera! Concerns: Kia has that nice 10 year warranty, but I'm not sure how well the interior will hold up to 3 kids under 5. The Kia connect app also did not work upon purchase and it requires a factory reset at the dealer Overall: Happy with our purchase. It looks like an SUV but has the space and maneuverability of a minivan. It's fast off the line for a car that gets 36 MPG. It's got the tech of more expensive car. Given Toyota's significant number of recalls, I wouldn't default to Toyota as being the safer / nicer option. I don't think it is worth the extra $.

We purchased a Niro EV in May and had a really good experience with the Sales Team. Unfortunately there was a problem with the charging and we had to bring it back several days later to get worked on. Jessica was our Sevice Representative and she was very sweet and professional. It took awhile for the problem to be fixed but Lionel (the Service Manager) ensured that we had a loaner for the time that our car was in the shop. The GM, Joe Fernandez, was involved every step of the way. We felt that the Clay Cooley Kia team had our best interests at all times.

I brought my vehicle in today for service and Jesica Lopez was my service advisor. I can say that she did take care of me quite well! I loved my experience here and will be coming back!

I had a great experience with Nallely Ramirez. She was so respectful throughout the process. I never felt pressured and she's even contacted me since I bought my new Sorento. Sometimes sales reps try harder than they should and take up more of your time than is necessary. Nallely didn't do that. She was great and I highly recommend her. I would use Clay Cooley for service but the dealership is too far so I'll use a KIA dealership closer to home. Nallely would have discussed all of the service aspects with me but it just was not necessary at that time. This is my second KIA Sorento! I'm definitely a fan.