Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
Debbie, was the best sales representative. She answered all questions that we had and handled several of our immediate concerns with our car. We needed a minor engine repair and she immediately arranged to have the car looked at by a mechanic and gave us a loaner vehicle without us having to ask. I have been so pleased with this purchase and would definitely use 1st Choice Autos again.
Service is always excellent. Cathy is a great service advisory. Always follows up. She is personable, experienced and trustworthy. Five years working with this dealership and I???ve always been pleased.
Was one of the first people there at 7:30 am. Was greeted by a KIA workers, she was friendly, helpful and last but not least fast. Work was done under 1 hour. When my car was done, they escorted me to the car and open my door and wish me a good day. My car was clean (vacuum and wash) my car is usually clean but I live close to the wood so daily I???m picking up little debris and it travels inside of my car. But you get what I???m trying to say, lol...
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I can't say enough about Lavar. He actually sold me my Sorrento. He was an excellent salesman, and now in Service, he continues to exceed my expectations! He brought snacks in to us in the waiting area, apprised me of how my service was going, and finished my job before the expected time. He is always upbeat and personable. Lavar is a rock star!
Rebecca Newman our sales person was great, she helped find the right car for our needs and helped tremendously in getting financing. However, when we arrived at the dealership we were hounded by TK who wouldn???t even let us get out of our car. I advised him that we were working with someone else and he still proceeded to follow us and wouldn???t leave us alone. It was extremely uncomfortable and I almost turned around and walked out.
Leanne was great to work with! She helped me to make sure my car was taken care of, from warranty/recall service to everyday maintenance items. She wasn???t pushy. The visit took a little while, but I left feeling confident that they hadn???t overlooked a thing.
I did not purchase my car at the dealership but I come here for maintenance of my vehicle. Their customer service is awesome!!! Wydell Whiting was great with keeping me informed and smiling as a solution to my problem was trying to be figured out. And Tim Whitehead always keeps me laughing and makes sure that I’m being well taken care of every time I visit. It’s one dealership I actually look forward to going to because of great service! Keep it up guys.
After having a bad experience at another kia dealership , i came across an absolute angel .Annaise Morning she was able to do in 24hrs what the other dealership fail to deliver in over a week.Her positive attitude and great energy made the sale .Alan in the finance department was very good also. Great team
Transmission slipping not able diagnose or fix issue ,also advisor did not seem to be very concerned. I have talked to other kia owner with same concern it would seem like it is time for Kia engineering to get involved
We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
I am very pleased with the quality of the facility and the service personnel. I will use in the future also. Eric is a very good person to use.
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