I originally came in to ask about the new 2019 RAV4, for which little information had been disseminated to the dealers by that time. The only thing of which they were certain was the late December release date. Warren took the opportunity to tell me about the deals going on for the 2018 RAV4. I am no fan of the exterior styling of this generation, but Warren found me one that not only was colored to minimize the aspects of the body that bother me, but also include the things I was seeking in a new vehicle (AWD, better gas mileage, upgraded safety and technology features, etc.). He was able to answer my questions and had a much-appreciated sincerity. The last thing I wanted was to feel manipulated by a slick-talking salesman and Warren was the perfect salesman to deal with me. Overall, a pleasant buying experience and I am becoming happier with my purchase with each mile.
Great car for the investment
by Thom2154 from Santa Rosa CA,
January 11, 2019
Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.
I recently purchased a 2017 Lincoln MKX from Jake Marshky at Rick Ridings and received superb service. The vehicle perfectly fit my family's needs and Jake was wonderful to work with. I would definitely recommend this dealership.
Best car for price
by Jduv8 from Wichita, Kansas
January 4, 2019
As far as the amenities you receive with a Kia Optima, this car provides you with the most bang for your buck hands down. Extremely satisfied so far.
Being from out of the area i was hesitant to pursue a vehicle here. The email correspondence with John Schafer ahead of a visit was courteous and helpful. At the dealership our experience was very comfortable. They were willing to work with us to make the deal work. Also impressed with the additional warranty. Only negative was we had to wait about 90 min to meet with finance to finish up the paperwork because they were shorthanded. Overall very good experience.
Most Reliable vehicle I have ever owned
by Samuel Reid from Cheyenne wy
January 4, 2019
This car is amazing from front to the back side to side inside and outside..really nice seats that hold you in place while the Turbo kicks in
Worked with Jose and he was very friendly, knowledgeable and low pressure. He gave us a great deal and made the whole experience very satisfying. Would highly recommend.
Kia should be the new Mercedes
by Joel from Pasco Washington
January 3, 2019
It performs phenomenal drive like u are hovering on clouds picks up quick and inside or lord it’s like I’m driving something foriegn and the pano moon roof oh it’s to die for heated steering wheel I just wish it had remote start that would be the real cherry on top
Dan was super great. helped us out all the way. showed me how to work everything on the truck. couldnt ask for a better person. he knew what he was talking about
This is my 3'rd Kia Optima an they are great cars.
by Joe C. from Thornhill, Ontario
January 10, 2019
I would highly recommend this car based on performance, comfort and safety. It is very reliable in all kinds of weather and is really a pleasure to drive. It has all the features of the more expensive cars and is always very reliable. I believe that it is an excellent value.
Bradley McElroy made this purchase the easiest and most enjoyable I've ever been apart of. Nothing but 5 stars for Brad. I will be back in the future.
Absolutely love it
by CfromGA from Stone Mountain, GA
January 1, 2019
Bought the LX turbo new in March 2016, had custom leather seats done at the dealer and still came in under $25k car has been fun to drive has needed no repairs and had only one recall for a radio antenna. Been a great experience! I did learn she does run best on premium even though the dealer recommended regular there’s a noticeable difference in performance and even the sound of the engine.
Jim S gave superb service and had excellent auto knowledge
by shengyi from DealerRater.com
December 4, 2018
The service was consumer-oriented, timely, and offered the right price. Jim showed me different cars until we found the one that was perfect for me and with the right terms. His service was low pressure. I'd certainly return to Napleton's to buy another car.
Best car I have owned
by Robert from Rockford il
December 23, 2018
This car has plenty of room looks sharp rides nice has a lot of power and gets 29 miles per gallon awesome for a big car
My salesman, Malik Harris, was so amazing to work with. He worked with me for as long as it took, on my schedule, even came in on his day off to help me get my brand new Hyundai. He was very knowledgeable about the vehicle and options I was interested in. The process for getting a loan was also exceptional. I definitely recommend Malik and this dealership for your next car purchase!!!
Best car I've ever owned!!
by DT from Poughkeepsie, NY
January 8, 2019
I've owned this vehicle since new and never had any major issues. There were a few minor recalls which were addressed promptly. With the turbo engine, it is super fun to drive. Handles great. Factory replaced engine due to recall even though there were no signs of an issue. Would buy again, but am getting the Kia Stinger instead.
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