Had service completed on my Corolla and was completely satisfied with customer service and the service completed on my car. I really liked the video of the service on my car. People were genuinely nice and curteous.
Thyree Johnson was very helpful during the purchase of our 2018 Jeep Rubicon JL. The rest of the staff were also outstanding and we felt comfortable the whole time during this purchase. Thanks David Moore we will be back as this was our third purchase and won’t be our last this company rocks. Thanks Justin
Went out to look at a vehicle. It was already sold. Kyle asked me what I needed and was looking for. Showed me several possiblities that didn't quite fit. The next day he texted/called and said. I have the car your looking for and he was spot on. Thanks for the extra effort and attention to the staff.
The best car buying experience I’ve ever had! I told Malik what type of vehicle I was looking for and he had me looking at several great cars that met my criteria in no time! He was very knowledgeable and wasn’t pushy which gave me confidence in my purchase! Emad gave me a great deal on the car and a fair amount for my trade in! I wasn’t there for hours trying to negotiate a deal. I walked away with a beautiful and an amazing driving vehicle, stress free in a short amount of time! I highly recommend Americas Auto Mall to anyone! This was definitely worth my drive from out of town for this purchase!
I am proud to say that i can update a prior review of an oil leak on a remanufactured engine that the service department installed. After a conversation with General Manager and his review of my oil leak it has been repaired. I wish that i had not had to go as high up the ladder as i did, but the outcome was good.
Everyone on the staff was great, I bought a car from 500 miles away, Jimmy pointed out and took pictures of small flaws that I wouldn't have noticed to make sure there were no surprises, I was in and out in less than an hour and I was completely happy with the entire process!
Flew in from SoCal for a special 2015 Camaro Convertible I found on line. My sales rep was Emily. She had everything ready including a detailed car and all paperwork. She made the process easy and stress free. Emily invited me to have a quick lunch while I was there. The dealership puts out a deli sandwich and pizza spread on Saturdays. All in all , a great dealership experience. Thank you Em.
If the dealership can make a transaction this easy for an out of state sale, I imagine local sales would be a breeze.
My sales person was Mike A. I called looking for a specific vehicle which turns out had some issues but he was able to find me a better vehicle at a great price. I had to travel there and due to that I didn't get there til after they were closed, but upon my arrival they already had the cars I was interested in pulled up and ready for me to test drive. Showed up at 8 and left at 10 in my new vehicle! They did a great job and were more than willing to work w me on my own terms!
This is the fourth car my wife and I have bought from Lubbers. Always a great experience. Let's face it, new cars always cost a certain expected amount. With that said, when I compare my cost to other places, I always find that I got the best deal possible at Lubbers. Couple that to the fun, laid back, yet very professional treatment I get, I've never felt better buying a vehicle. Best possible place to buy a new or used car, in my opinion.
My teenage daughter found the car she wanted. We sent an email, received a phone call, took the car for a test drive, took it to our mechanic to have it checked out, told them we wanted it AND now it is ours. The staff at Subaru of Wichita were all very nice and professional. Thank you!!
The best decision I ever made had nothing to do with the car I purchased. Don't get me wrong, I love the car I am now driving. However, Landon Vermillion is the true reason why I love love the decision I made. This guy is a complete professional that knows how to put a nervous buyer at ease. Each time I started feeling overwhelmed with the process, Landon would take a step back and explain things in a way I understood them. He was also extremely attentive in making sure I felt positive about the deal before moving forward. He's a professional with a heart. I hope he stays at Kia, but wherever he goes...I will follow.
Landon Vermillion was amazing to work with. He was low pressure, honest and straightforward. He made shopping for and purchasing my car a stress free process.
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