Used 2020 Kia Sorento for sale near Nottingham, MD

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

After a bad experience at another Honda dealership, Norris was a breath of fresh air! Reilly, the sales manager and the finance manager were so kind, caring and really worked with us. It was honestly the best experience we have had buying a car!

Absolutely love our Kia Sorento EX V6 AWD 2020. We've owned it for 3 years and it has 46K on it. Regular oil changes and just did brakes, and that's it! With all the bells and whistles I got with my trim, panoramic sunroof, adaptive cruise control, Lane assist, blind spot monitoring, auto lift trunk gate..i would have paid 5-8K more to get into a Toyota Hylander or Honda Pilot. With best in class warranty, I'll take my chances. Plus the suv drives so smooth, like a car, tons of pick up. Really shocked to see the latest reveiws aren't great on the sorento, but honestly I think it's their 4 cylinder engine that's the issue, their 6 cylinders have been excellent, stick with the better trims

Walked into their dealership on a Saturday morning, and two hours later I got the car I wanted at the price I expected. I also got a fair price on my trade in. Nick and his team made the buying experience very positive. Will return for future business.

I have had to replace the battery twice since New one I don't know why but the warranty and extended gold warranty have got me covered until 130k miles so I feel good. Recalls easily handled for Free at the dealership so no big deal very happy. Hope to still be happy ten years from now when my kid is driving to high school in it.

Except for a couple pesky electronics recall issues due primarily to lack of parts or a fix plan we love our V6 AWD Sorento. We've had it as a lease for nearly 4 years and plan to keep it when the lease term is up. Best in class towing capacity for an SUV no longer available in any model.

I brought my car in for a diagnostic to check on issue that I was having with my vehicle. Lynese H. was my service advisor and did a great job of keeping me informed throughout the process. I was initially planning to wait at the dealership, but when it became apparent that the techs would need a longer time, Lynese promptly arraigned shuttle service for me so that I could get a ride home. Lynese described all issues in an easy to understand manner and requested my approval before any repairs were made and expenses incurred. I'm glad that my vehicle is fixed and appreciative of the superb customer service I received from Lynese!

Come on Kia...this recall almost 6 months old and no fix? This is criminal. Can't park in my garage because you are sitting on your butts. Get on it. FIX THE PROBLEM, IT CAN'T BE THAT HARD!

I visited the dealership after seeing a vehicle online. I was not impressed at first because the sales man that the reception sent me to never answer. I called back. She sent me to Jordan Evan’s. Everything changed. He was professional and studious. I could tell he enjoyed his job. We drove a long distance to look at the vehicle. And after meeting Jordan and how passionate he was I decided to purchase the vehicle. Had an issue on my way back home. Called Jordan, he said bring it back we will make it right. Couldn’t come right back but came back 6 days later and Jordan was true to his word. My new vehicle is great. Thanks Jordan. You were a big help. I would send anyone who wants a great car buying experience to him.

My Service Advisor Matt McCann was very helpful and courteous. I was very happy and grateful for his help.