New and used 2025 Kia Sorento for sale near New Albany, OH

Nick was great, had slight issue setting up kia connect app stuff. But that’s on technology not always cooperating, not the salesman. Great low pressure sales guy that seems like his style is treating himself and the customers well after seeing his name on most every plaque for sales excellence in the place. Great experience overall.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

My salesman was Ricardo Martinez at the 3445 Morse Road, Columbus, OH location. He was very helpful from the start. He was a very genuine person & I could tell he really wanted to help me get the right car & right deal. The staff was very helpful & very attentive.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

I appreciate the way Justin stayed in touch throughout the service process via text and phone. Getting in and out of the service center was a smooth, easy process even in a holiday weekend.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Justin was AWESOME!! He kept me informed, I did not have to call in for updates. He is a huge credit to Germain Kia!!!

Was a great experience. Was in and out fast. Explained everything to me didn’t try to sale me on anything else, even applied a coupon that was online for me that I didn’t know about.

Easy dropoff before work and I was kept updated throughout the process. The car was ready on time and checkout was very easy.

My experience with Ricart was great because of people like JD and Nick. Their people skills are off the charts. How they leave you feeling great about your purchase! They have certainly made a customer for life!!

Knowledgeable service department that is up front about the services needed and the pricing. Excellent communication during my wait at the dealership. Would highly recommend.

If you are looking for a Nissan, Kia or Hyundai, please make sure to go and see Wesley Hoover. He will make sure that you are well taken care of and feel comfortable during the whole buying process.