New and used 2025 Kia Sorento for sale near New Albany, OH

Had a appointment with Braden. He has always provided me with excellent customer service Very polite and professional. Knowledgeable about any questions I may have about my car services. Walked me out to my car, once service was completed.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

I love my 2022 K5 and everyone was very nice but there have been a couple hiccups. I purchased dent and paint warranty but when I took my car in for a dent I was told they couldn’t cover it and ordered me a paint pin. So that’s thousands of dollars for no reason. I took my car in because my car sometimes stall and they service girl pretty much told me that I have to wait for my car to break down to see what’s wrong and then I asked about my tire warranty I was told they don’t do that but perilli told me they should because they sold the tires. I just left

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Nathaniel was excellent, the car was in and out in less than the promised time, and everything was performed perfectly. Waiting area is clean and comfortable, the car was vacuumed, and we could not be happier with Germain Kia.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Eric, service writer is wonderful with whom to deal. He is genuinely concerned the service is done properly and will go the extra mile to make sure I am satisfied with repairs or service.

Great customer service was informed all thru time waiting Clean car was returned to me after 360 inspection 4 wheel alignment,oil change and tires rotated, can’t complain

Bought my first ever new car at Ricart several years ago...at age 60! Am on car number 3 now. I will not go anywhere except Ricart now. We have taken our vehicles in for regular service checks and have occasionally had something very minor wrong, like a loose battery cable wire once and they could have told us it was something serious but did not! They are honest and the service advisors are very helpful. My husband recently passed away and he always took our cars in. Now that I have to do things on my own, they have been very helpful and fully explain things to me. Had car in for service on 6/26/25, also purchased this car there, however was a couple of years ago so I don't remember the names of sales and finance people to rate but they would get 5 stars ! Was very happy. If you have to wait on your car they have exceptional waiting areas. Thank you Ricart!

I was able to get in quick, get out quick and they provided great service!

Sales People were perfect what they can be. They brought nice cars of my color and explained all available features and showed them in working. A person with numbers came after this, could not explain the math of leasing / financing. So i did not think that I would be paying the right amount. I understand the math behind lease and loan. If there is nothing to hide, I can explain extremely well, which can result in sale to people like me.

LOOK NO FURTHER for another dealership or vehicle!!! We have purchased many vehicles over the last 30+ years through several dealerships and with several manufacturers. The buying process has always been stressful, lack-luster, and the sales/finance teams were aggressive. At Kia Coughlin we met Bryce and Andrew who treated us like family and made the car buying process easy, fun, and tailored to our needs. They listened to what we wanted, and they delivered! They went above-and-beyond to get the exact car we wanted - a black, AWD, EV6 GT. And the car was delivered in less than one-month instead of three-months! Financing was easy and hassle-free. No sales gimmicks or pressure. We asked for reasonable trade-in compared to Kelly Blue Book and what we were offered at a certain car buyer, and Andrew made it happen. THE EV6 IS THE BEST electric vehicle and it's just not only our opinion! Oh yeah...and the EV6 GT...the car is beyond expectations and EXTREMELY FUN TO DRIVE and FAST! We drove and researched several electrical vehicles (BMW, Mercedes, Tesla, Hyundai, Nissan, and Rivian). The Kia EV6 is superior to them all. The EV6 is luxurious and comfortable; has everything you need from auto-drive to wireless charging; the exterior and interior design are aesthetically beautiful. We highly recommend the lighting package for any EV6 model. I have had the EV6 GT for two weeks and I have had several people at stop lights roll down their window and tell me how amazing the car looks. In store parking lots I have had three different people stop to tell me how awesome the car looks and ask me questions about the EV6. Charging at home is a breeze and inexpensive...at 2.5-3 miles per KwH and current electrical charges of $0.075 per KwH...you pay only $25-$30 per 1000 miles at home!!! And you get the best warranties we've ever been offered...10 years and this even covers NORMAL WEAR and TEAR - just not the tires, wipers, or brakes. We even test drove the EV6 Wind AWD and it is just as amazing as the GT and the Wind gets a little more mileage per charge - but we wanted the 576HP from the GT! GO SEE BRYCE and ANDREW at KIA COUGHLIN TODAY!!!... ...and get your new Kia from a new kind of dealership - one that is honest, treats you like family, and has integrity!!! We are so grateful to Kia Coughlin, Bryce, Andrew, and the rest of the team for making our car buying experience the best ever - bar none! And, we are grateful to Kia for making the best electrical vehicle on the market - the EV6 GT! Thank you to the entire Kia Coughlin Team, Paul and Jeff K-W Delaware, OH, 43015

Thanks for all your help Javier! Javier Cornell was extremely pleasant and helpful. Whatever we needed or if we had any questions, he was there. And even though we did not purchase a car at Ricart, we will certainly direct anyone we know who is in the market for a new car to the Ricart dealership. And specifically to Javier! Way to go! Keep up the good work!

I bought a used vehicle this week and dealt with Andrew and Bryce. Excellent customer service and I was surprised at how fast the process went. Every employee there was courteous and very friendly. The car was cleaned and spotless. I also received timely responses from my phone calls and texts after the purchase. The dealership was very clean. I noticed that there were a lot of stalls in the maintenance shop indicating that they can accommodate many vehicles for service or repairs. Overall it was a very good experience.

Excellent service center! Never had a problem. Alex the service manager is always on top of his game! They even deliver my car back to my work for me!

Talking care of Lewis center is a great dealership. They were able to answer all my questions and they were not pushy about buying the car that I was looking at. My salesperson Colleen was very helpful and kept me informed as to what was going on with the car between it getting certified and getting detailed. I definitely would buy a car from this company.

Crown Kia is a great place to get your vehicle serviced. They were able to get me in last minute for an oil change before I left on vacation. It took a little longer then normal, but was ok because I knew I didn't have an appointment. Alex Greenland was polite and super helpful. Highly recommend Crown Kia.

I recently had my Kia in for service and worked with service manager Alex Greenland, and he made this experience truly easy and painless. I had a minor concern and scheduled oil change the day of my appointment. They were able to fix my concern the same day and finish everything rather quickly which I appreciate with my busy work schedule.

Great service!!! Love coming to get my car serviced here because of the hospitality while waiting and the care they take with my car.

My salesman was Ricardo Martinez at the 3445 Morse Road, Columbus, OH location. He was very helpful from the start. He was a very genuine person & I could tell he really wanted to help me get the right car & right deal. The staff was very helpful & very attentive.