New and used 2025 Kia Sorento SUVs for sale near Pasadena, CA

Purchased a car at KIA of Carson. JC was very helpful and answered all of our questions. He went over the car features and pointed out the differences between the cars we were looking at. He was patient and friendly.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Well i been back to the service department 3 times already after I left for a year because the service i was getting it was horrible with lock of knowledge. But after Erick the new manager did listing to our concern and change all the bad employees with superb knowledgeable employees who really cares about our needs and they do listing to our concerns specially i am very please with Maykel Avanecian a new Representative who is super knowledgeable and help you with all your needs and peoplekke him is what Kia downtown Service Department wa missing. So congratulations to Erick again for hiring and excellent employees.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

I made an appointment for Wednesday September 3rd At 9:30 AM. Grant, the service advisor, was very punctual, polite, and friendly. We discussed future maintenance on my vehicle based on mileage and I was happy to note that he is knowledgeable and trustworthy.

I had a great experience with everyone I talked, and I did not feel pushed into a sale. Alejandro was very polite, helpful and he showed me a brand new car which I ended buying the same day. I am satisfied with my choice and everybody’s help. Thanks to KIA in downtown LA customer service and support.

Nate was the best he definitely went above and beyond and made sure I was getting everything that i wanted he also went out his way in told Me personal stories on the cars what I wanted to give me a better visual of the car and if it was for me , he didn’t just try and tell me what ever to get me to buy what ever he made sure to get me to buy a car that I truly wanted so Nate ! Was the best and I would definitely recommend him for a confused car buyer . Thank you

Great staff working the services department. Very quick and easy process to get a oil change and tire rotation on my car.

The staff at Pomona Kia are very professional, courteous, knowledgeable, and reliable. The work is completed in a timely manner and you’re updated on the status.

I have used this dealership for years. Always great service, work required explained well, and estimates right on target for both price and time to complete.

Fantastic car-buying experience at Kia Santa Monica, all thanks to Jason who is the most non-salesy salesperson (thank you!). Appreciated that he was authentic, timely, and genuinely cared about helping us find the right fit without any pressure or awkward drama. He made the process smooth and stress-free, and we got a great deal on the car we were looking for. Honestly wish we could buy all our cars from him and then go out for a beer afterward. Highly recommend!

I would like to thank Tiffany Techaira for her Kindness , helping & greeting me with such great Kia of Carson hospitality. Kia Carson had such great Customer Service, I enjoy taking my K5 Kia as needed to get serviced 🙏🏾Kia of Carson & Happy New Year To All !! 🙌🏾

Took my 2023 Silverado in for a recall to Service department and they were able to get me in and out sales department very accommodating working with you

Everytime I bring my vehicle in for service I am greeted and attended exceptionally well. I tend to ask for Yuri, as she has offered me great customer service. She goes above and beyond her line of work. She patiently hears my concerns and offers her expert advice with a smile. I highly recommend asking for Yuri and going to this Kia of Carson. Keep up the great work 👍.

We have been shopping for a specific pre-owned Kia for about a month now. Have visited two dealers prior to Van Nuys Kia and interacted with about 8 other dealers via text, phone or email. Hands down, Umer Farooq at Van Nuys Kia is the absolute best. We had a price in mind that we were willing to pay, asked him to let us know if he had any cars that fit our criteria and send a written breakdown of the total out-the-door price. And he did! I’m sure the dealership made money on our deal, as they should, yet their offer was $5k less than a very similar car we had seen two days earlier. Not only that, he was professional, and very pleasant to deal with. Anyone who has spent time car shopping knows how tiresome it can be. I can not say enough good things about our experience with Umer. No surprises and no headaches. a superior experience all around, with special touches like the big red bow on the car for pics and a gong inside the dealership my son could hit to celebrate his very first car.

I had an amazing experience buying my new car at Van Nuys Kia. Gabriel Hernandez, was incredibly helpful and knowledgeable. He took the time to understand my needs and preferences, and he was patient with all of my questions. He even stayed late to help me finalize the paperwork and teach me all the features my car has. I would highly recommended Gabriel to anyone looking for a great car buying experience. He was attentive, knowledgeable, patient, and genuinely helpful.