Used Cars for Sale in Pasadena, CA

I was really happy with the service. Norman kept me updated the whole time and gave me the coupon that saved 15%. Now I feel a lot safer because I know my car is in excellent condition.

Came in to service my Mk6 GTI, quality of service is great. They always take the extra step to make sure everything else on you vehicle is in top shape. Norman Harrold was a great help had pictures sent to me, keeps me posted with updates and great communication. Greatly appreciate it!

for that reason. Norm set up appointment for me that meet my schedule,when I went he has a loaner car ready and the drop off process took less than 5 minuets. Norm kept me informed throughout the process and the car was ready in 3 hours. Arcadia

Clair and the rest of the service team made my time of service for my Golf quick and efficient, working around my schedule perfectly. Thanks guys! An example all dealerships should follow!

I purchased a pre-owned car from Wondries Ford last year, and have been using their maintenance services on a regular basis. Admittedly, I had reservations getting my car serviced at the dealer due to prior experience with a different make and dealer. I've had a great experience with Wondries Ford service department! They are reasonably priced, know their vehicles, provide awesome customer service, and send email reminders. This makes keeping my car maintained stress free! I have a bit of a commute to work, and it is critical my car is taken care of!

Did my car quickly while I waited and I was in and out in no time .

It's a pleasure to do business with Rusnak-Arcadia Very professional & friendly & caring Perry goes the extra mile in explaining & helping me to feel comfortable.

I get all my needs taken care of fast. Very courteous and attentive I would definitely recommend this dealership. I feel very confident when I get my vehicle back, I don???t worry because everything I ask or information is given to me regarding my car. Thanks Again

Excellent customer care as usual the whole reason I keep coming back to this dealership to purchase Mercedes Benz vehicles. Keep up the good work!

They are professional and fast! Thank you for helping us to our rental car! We would definitely refer to our friends and families in the future!

Very Friendly and Timely Service. Text messages with updates on the progress of the repair.

I purchased my CLA 250 in 2017. It is a wonderful car and my salesman Jason Hung was excellent. I took my car in for regular service and recall. My service manager was Brian Edwards. I cant say enough good things about him- professional, service oriented, and very knowledgeable. I can see why he received the award (a robot). The other person who deserves recognition is Mike - the service department manager who greets you when you drive up. Ive bought Jaguar and Mercedes at the old Pasadena location and worked with him there.

I got my 2016 C300 last weekend. Joseph Ovesepyan was the salesperson and his sales manger Willy Chia helping me w the purchase. He's very friendly, patient and helpful. Will definitely refer him to my friends and family! The experience was more pleasant than I expected. The entire transaction/negotiation was very smooth and hassle free. No back and forth, straight to the point which I like. Didn't waste time at all!

Peter Liew is undoubtedly the best. I've been leasing my MB cars from Peter Liew for the last 12 years. Each and every time, Peter goes out of his way to make the leasing process as smooth and as easy as possible. He knows exactly the model, color, and the amenities I want in the car. The fact that Peter remembers my car preference when I only see him when the lease is due, which is every 3 - 4 years, never ceases to amaze me. That is exemplary customer service. Recently, I did another lease with Peter and brought along our 4 year old daughter. Peter went out of his way to speed up the leasing process so that we could take our daughter to the nearby mall's playground before it got too late. Peter truly cares for his clients and strives to provide the best customer service. I've recommended Peter highly to my friends and they also love him. I will continue to lease all my future MB cars from Peter as his professionalism and customer service are simply exceptional. Aldo Mendoza and Stella Lai-Mendoza

I always take my Mercedes to Arcadia for service. Never disappointed. They always try their best to accommodate my request. They have a new office which provide more space and comfort.

I love my sales person Denise Justice. She cares and helped me with the 2 cars i least in the past.. Remarkable woman . I have bought 3 cars from Rusnak. I would never go anywhere else. I went to Fletcher Jone and was treated like I was a dumb woman. Rusnak treats you like your part of their family.

I bought this car for my 16 year old twins at Sunrise Ford North Hollywood and they LOVE it and so do I! I had a small issue 3 months later, brought it in, and it was fixed immediately at no charge. Thank you to Daemeth Rooney and his sales staff. It was a great experience!

First off, I called before coming for service appointment for "quicklane". I was never informed that the old location closed and I drove around and around. Once I was redirected by the nice technician in the old quicklane space to the "regular service" entrance, it took approximately10 minutes to be greeted. My service technical came out and he was neutral, he asked questions the system already confirmed. Maybe because I arrived at 830am the service department might have been short staffed. I would recommend better greeting and reception services.

I appreciated their teamwork in helping me over the course of a couple of days I have to make some repairs to my current vehicle, but when I"m ready to finalize my purchase, I will be going back to Sunrise Ford!