Used Kia Sorento for Sale in Knoxville, TN

Had some recall work done on my F-150 and I must say that I was very pleased in the whole process. No run around. Had an appointment at 2 PM but dropped it off early about 9 AM with no hassles. I was called about noon that it was done with a text to keep me informed of its status. Love the service and will definitely be bringing it back to LCF!!!

I’ve had great luck with the two KIA Sorento models I’ve owned. Drove my 2004 to 100K miles with no problems Current KIA Sorento has 56K+ miles. So far so good. I’m thinking of getting a 2019 or 2020 model. I’ve got a great CSR that I trust and follow him whrn he moves to another KIA dealership.

The repairs to my car were done in a very timely manner!!! They did an exceptional job!!! I was blown away on how efficient, friendly, and knowledgable they were!!! Josh and Rebecca were amazing. I had several difficulties with the other parties insurance company. Josh was always respectful and treated me like I was his best friend. I called to keep him informed and when I told him my name he knew which car was mine and the details of everything involved! When I picked my car up he knew I was going to be cutting it close due to other appointments I had for my daughter. He still knew me on sight and called me by name. (He hadn't seen me in almost 2 months) but he knew my name and my car. He was amazing with my 5 year old as well. He made her feel like her car was being fixed and she was helping. I would recommend that anyone who wants the process of getting your car fixed after an accident to bring it to Grayson Subaru. They will help you every step of the way. They went above and beyond my expectations. You will not be disappointed!!! If you read this Josh from the bottom of my heart thank you for being so understanding and patient with me. Even when I yelled at you for something beyond your control. You took it like a champ!!!

I bought my 2016 KIA Sorento in May 2015 and drove it for over two years, locally and several cross country trips. It had plenty of room, five people could ride in it quite comfortably, and it was quite reliable with great gas mileage. My biggest compliment was for it’s safety features- we hit black ice and ended up going over a 100 foot embankment into a brick wall of an apartment building, everybody walked away uninjured including our cat and dog - the passenger cabin maintained it’s integrity and the airbag system was quite impressive.

The car runs like a dream. 3 seat row, lots of space, super clean. All wheel drive, new tires. Blootooth and Sirius Radio. Usb port for ipod.

I LOVE IT!!!! It’s everything we needed in a family car/daily driver! Reliable, beautiful, spacious, comfortable! I have waited a long time to buy a reliable vehicle and it is a great car! I love the ECO I save so much gas!

This car has all we were looking for in a vehicle and more. The space, comfort, and height. Not to mention how great it is on gas. All the other goodies, it was like biting into a piece of chocolate and being surprised by what was inside.

Everything we needed and more. The entire family loves it. Comfort, style, size and so much more. Driven many vehicles and this is one of the best.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

Very please with the vehicle would recommend it to any family A very comfortable riding vehicle very slick looking vehicle very affordable very please with the fuel economy

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

Love this car took it on many trips and what a pleasure to drive. lots of room, easy to drive, great in the rain or snow and very comfortable seats. all ways starts no issues just oil changes.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

The car hi love and my kids love it and hopefully hi could get a car for my son there too and my family love it too

Parkside Kia was our 3rd dealership to visit & it turned out to be our final stop. We were greeted by Jeff Ford. As we worked through our decision of what we wanted Jeff was caring & wanted to make sure I got just what I wanted. And that is what happened. I bought a 2019 Sorento SX. There was no pressure to buy from them. I now have a new friend for life, his name is Jeff Ford. Please give Jeff & Parkside Kia a chance to make your next buying experience great. I already have a 2006 Kia and now I have 2 Kia's.

Super happy, it’s a blast to drive, love all the safety features. It’s a car we plan to drive for at least 10 years. .

Terrific job by all......................................;…;...............This is ridiculous to have to make a statement with 50 characters please correct this

Kia surpassed every expectation with this car. Safe, comfortable, sporty, stylish, reliable. This trim package has some really cool features that most might not expect from a Kia.

We went in knowing exactly what we wanted and about how much we wanted to spend and everyone understood and helped us out in every way! Our salesman, Chris Lentz, was very helpful and we told him exactly what we wanted and he picked out a car that best suited us! Overall, we had an awesome experience and enjoyed our visit! The result, we walked out of there in a brand new car of our choice and price range! Completely satisfied 🙂

We were looking for a 3rd row seat SUV in our price range. Couldn't believe we found a 2019 for that price. The safety features are huge.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

I love how easy it is to drive and that it has 3rd row seating. The only thing that is a little inconvenient is I have to connect to talk thru Bluetooth.

Jason, Calvin and Carl were awesome. They really took good care of me. Jason explained all the cars features and worked hard to make a deal I could live with. Thanks guys. You???re the best 😎

So far, the Sorento drives and feels great. Pretty spacious and roomy. And great on fuel consumption. Definitely recommend a Sorento it's worth the money.

Matt is awesome in every way. Helpful, available and genuine, he was not at all what I expected from a salesperson. Worked within my budget without being pushy. Super lovely individual. This was my first car in my name and he really walked me through everything. I never felt like I was being mislead. Great guy! Gary was a sweetheart really made finance easy and simple. Got a great rate and approval at their dealership at 23. ***THE ONLY DOWNSIDE*** Justin the sales manager, was an absolute sleaze ball. I signed some of the paperwork the day before and was going to come back the next day to pay and finish everything. Offered to let me take the car before paying which I did not feel comfortable with (I don't like driving something that isn't mine). Then tried to scare/guilt me into taking the car by saying it wasn't sold and that someone else could buy it or test drive it. It was the most asinine thing I'd ever heard. Like they would have me sign all this paperwork on a specific vin just to sell it to someone else before I came back. Like you don't have other Kia Souls to sell them? And I get it maybe I wouldn't come back, but I did come back, and the only reason was Matt and Gary who were lovely in every way. Justin, I'm sure you're reading this because customer satisfaction is your job, you need to thank the lord you have a great team under you because if they hadn't been so awesome you would've single handedly sabotaged a sale at a dealership you manage. I don't appreciate being threatened. I don't appreciate being mislead. And I don't appreciate you doing it all with a ingenuine, sacarine grin plastered on your face. I feel like you thought I was young and stupid or maybe just easy to push around, but honestly you just came across as desperate. Some advice? Don't hover and don't micromanage. You have a great team (that deserves better) and you left a sour taste in my mouth.

This car meets all of my spectations. Great on gas and the many drive modes are great. Also smooth ride Give it a test drive.

I had a pleasant experience with Grayson Mini Store yesterday. Our Salesman, Cameron Henson was one of the best I have ever dealt with. Very professional, knowledgeable of mini cars and very polite to us. Went the extra step to find information we wanted and was helpful in every way. We learned he had only been with Grayson two weeks. We say keep him....a real asset to your dealership. The world needs more young professionals like him! He also followed up with a call regarding a service call this morning as he said he would. A very nice young man!

After 1 month of owning this car the only issue I had was the A/C was not blowing cold. I called the dealership and I made an appointment and they replaced and fixed a hose at no charge! This is exactly how Customer Service should be! Cudos to Myrtle Beach Kia.

The most amazing experience ever! Donna and her crew took exceptional care of us and we couldn't be happier! Awesome Awesome Experience!! Come to the Alcoa location it is top of the line!! Don't waste your time at the Kingston Pike location - You will be disappointed - Come to Alcoa they are the real deal!!!!

I love it. It's very roomy and comfortable to drive and easy on the gas. No road noise and even the doors are quiet opening and closing

Today the guys at Ole Ben Franklin Motors in Alcoa really saved me. My 2 yr old Lincoln MKZ was showing low battery in the key so I decided to change the batteries in both key fobs. They came apart easily but over 2 hrs later a total of 4 intelligent adults were unable to put them back together, so I am thinking I have to drive all the way into Knoxville to the delearship where I purchased the car. I had company coming and really didn’t have time but my car was useless until I did. So I jumped into my old Ford truck and took off. On the way I passed Ole Ben Franklin Motors so I thought why not try to see if they could do it. I walked in and explained my problem and the first guy asked if I bought the car from them. I said no and he said OK and went right to work on the fob. After a couple of minutes he decided there must be some trick to it and walked me over to Tom Weiss the general manager. Tom immediately smiled at me, took the fob and went to work on it. It took him about 4-5 minutes but he got it together and handed it back to me. I thought I may be pushing my luck a bit but took the other fob out of the bag and asked if he would do that one too. It was in 4 pieces so soon a delightful young named Mitchell walked up and between them both they got the second one back together. THANK YOU TOM AND MITCHELL for your graciousness. I was treated like their best customer ever even though they knew I had never purchased anything from them. They are the kind of people I love doing business with so I will give them a try the next time I need a car.

Purchased this car after reviewing the 3 major competitors. Honda, Toyota, and Nissan. The styling and features surpassed all for the purchase price and gas mileage

If anyone is in need of a new vehicle or pre-owned. I suggest you visit these people. My buying experience started with a phone call to JC Denney. I explaind to him exactly what I was looking for. He had my Jeep and the color I requested within one day on the lot. It was driven up from Atlanta by his mom. I knew exactly what I wanted and I was tired of going to other dealerships who were trying to sell me something, other than what I was looking for. From there on, when my husband and I went to take a look at the vehicle, everything was perfect. Dustin Nadeau took us through the whole experience of explaining details about the Jeep to letting us drive the vehicle to closing the sale! Dustin you are the most honest and friendliest person I've ever met. Thanks also, to the finance manager Tyler Forth who made the payment process so smooth, we we're out of there in a flash! Every single one of the employees that we ecountered (from others I do not know the names of at this location), Kudos to all of you! Being in retail management for 25 years myself, this is a perfect example of how a business should be run. No pushy sales tactics...just friendly genuine people and service. My husband will be looking for a new vehicle within the next year, and we will definitely go back to this location and have them help us select one especially for him. Thanks to all the people who helped this buying experience be most enjoyable. You guys are phenomenal! We'll be back soon!

I purchased this car brand new in 2017 and am looking to sell it. Too big. Seats 7 with ease. Room for 3 large strollers or two wheelchairs. It does not have the oil life monitor on it which I miss. Also, whenever making a turn, be prepared for things to fall over like groceries, my purse falls off the passenger seat numerous times. This vehicle is top heavy, so whenever turning, items will topple over no matter where in the car they are at. After grocery shopping I look underneath seats, climb into the hatch, gathering my grapefruit and oranges and other items. Also trunk does not automatically open....manually must close and open. Excellent for space, but if you don't need the space, it's way too large. Also I have the driver seat adjusted as far as it can go towards the windshield, and still could use a pillow. My passengers seem to disappear when seated.

I just bought a used 2016 chev from the crew at Jefferson city chev on Sat. dec 3,2016. During my several phone calls to and from I talked with Robbie, Keith, Scott and Charity. I am hard to please as I am negative to a sales pitch and I didn't get one at Jefferson. I spent 44 years of my life in the used car business {I didn't tell any of my friends at Jefferson} as it seems like one salesman will try to out sell the other.I am glad to say I ran into no sales gimmicks or no high pressure just good old boys as I have always tried to be. I bought the used car I was looking for for my wife, color and everything else. I guess I have said enough as I said I don't like a lot of pressure. I am sure the owner/owners are aware of their wonderful people. If you are looking for good people to deal with, don't hesitate to visit the good people at JEFFERSON CITY CHEV. Bill Teague Asheville N.C.

SX trim is an amazing option package and great style and reliability for the money. Great winter wheels. Performs well in the snow. Lots of room inside for kids and gear. Sporty to drive and looks great.?