Used 2021 Kia Sorento Hybrid for sale near Jersey City, NJ

Good overall experience. As always, the dealership tried to slip in extra fees. This does not make this dealership any worse than others, but I won't give 5 stars when this happens. In our case, the sticker price was not what we saw when we sat down to negotiate. There was a $1,300 charge added for a security feature the dealership had installed. I had that removed: sticker price on a used car should be everything that the car is. I did not choose a $1300 option. The dealership worked with us and was friendly, except for the finance guy. It was late at night and he got a little snippy.

brought new in 2021 great vehicle. Many safety features, ride is very comfortable. Until 21,000 miles ( Refill inverter fluid warning light ). continually coming on even after many visits to dealership. Fluid change, electric water pump replaced, more changing of fluid, Still recurring. another appointment made to dealership soon. I really don't think they know what's causing the light to come on? I think its a heat problem when engine is cool its off as soon as engine gets hot Boom! light goes on !. but my experience goes unheard?

I have no problems with the dealership. My mother purchased a Ford Mustang in 2006. This have been the only place it’s ever been for services. The car had a few problems of shutting off on its own twice two consecutive times when it had few hundred miles on it. Had an alternator replaced two years after that. While under warranty paid for it. Fast forward years later by 2013 2016 I had some belts replaced and they were replaced in the wrong manner they were crossed over my water pump hose as I drove it home I saw steam so I took it back up to Mullinax to tell them what the problem was. They said all kinds of fluids damaged the entire engine by spewing out. So it had to be replaced and it would no problem replacing it because it wasn’t my fault a mechanic negligence. So I wasn’t offered a newer engine for my troubles I was offered a used one don’t no how used it was. Probably About 2years from that the heads went out on the used engine. I proceeded to ask why should I pay almost 2,000 for something that shouldn’t be my fault an the engine I have not so old well atleast I thought and I was told that’s the only time they can honor that it will be on them. Of course I feel it should be an I shouldn’t have any type of issues for another 100,000 miles for my car to be an 07 I have about 109,000 miles on it I drive it to keep everything basically flowing and not rust or anything an I do understand somethings will go bad. I’m a dear customer and I tell Plenty of people to shop there if they have or not i put Mullinax up highly. I financially would love to get a truck from Mullinax one day. I have a friend a salesman’s there. Now I have another concern I took my car to be check out at Mullinax a a little time back months ago ,cause something causing my battery to go dead an my wiper motor went out so I purchased a wiper motor an was about to put it in myself but I don’t want to do that if my battery going dead for some odd reason. If I have a Ford an now my car is in the category of being a used car I was told from the service tech the mechanic couldn’t find out the issue. This suppose to be Ford dealing with a Ford vehicle. No recommendation or anything. So I’m stuck on finding a 2nd 3rd party. It shouldn’t be that way.

I have only owned this vehicle for two weeks now. It has every safety feature you can imagine. The gas mileage is incredible. I get over 600 miles when I fill it. I have owned 4 optima's before I got this car. I am going on a couple of road trips in the next two months. Can't wait to see the mileage I will get and I am so glad I don't have to stop and plug it in.

Corinna was awesome she was very attentive and and efficient in dealing with what we needed!

It is exactly everything I wanted. The turbo helps with acceleration and all of the added options make for a comfortable commute everyday. The 3rd row leg room is more than expected.

We worked with Marques to get a Kia Carnival and he was great to work with! He was patient and understanding with us and helped us make game time decisions!

So far, so good. I have owned it for a week and am getting nearly 37mpg driving city and highway which is what they advertise. I'm sure I will be happy not to visit the gas station as much. It has great get up and go if needed, smooth shifting, & ride. The only thing I don't like is it does not come in SX trim level as of now. I would have liked leather seats and cooled as well as heated seats.

My Salesman Amary was very attentive and made everything smooth in the process Would recommend

I graded reliability in the middle because I've owned it for 76 days. So far, 36.3 mpg overall for 3,000 miles. Would be higher except for 600 miles in the mountains with strong crosswinds = 31.5 mpg. Onboard display says I'm getting higher MPG, so I keep track of miles driven and divide by gallons to fill. Have already received multiple compliments on its looks. Kudos for LKA (Lane Keeping Assist). At first, it is unnerving to have the steering wheel turn on it's own to keep you centered in your lane. But, I quickly learned the movement is easily overpowered if I'm pointed the way I want to go. Additional kudos for ISLA (Intelligent Speed Limit Assist), commonly called adaptive cruise control. On one of our first outings, the vehicle in front of us suddenly braked for a right turn (without using signal) and ISLA slowed us faster than I could have reacted. Another feature is red triangles in the outside mirrors that light when a vehicle passes. That should reduce the risk of side swipes as they let other drivers know they are getting close. Due to these safety features, our insurance premium is about the same as our previous vehicle - which is five years older! There are a few concerns: Scheduled maintenance is 6,000 mile intervals. Many turbocharged vehicles similarly require more frequent oil changes. There is coolant for the electric motor (Inverter) that is supposed to be changed at 36,000 mile intervals. Spark plugs at 42,000 miles. Brake fluid at 48,000 miles. Note: This is more important in hybrids due to the regenerative battery recharging. All of the above intervals are sooner than non-hybrid vehicles. Currently, there are two trim levels for Sorento Hybrids: S and EX We have the EX - I don't recall the differences. But, paddle shifters are included WITHOUT a tachometer. (Don't let your teenaged son drive it without first strongly discouraging use of the paddle shifters, which could over rev the engine.) There is no CD/DVD player option, or powered outside mirrors. Seats are heated, but not cooled/ventilated. I miss that! Steering wheel controls are not intuitive, at least for me. There are numerous ways to customize the driving experience - and I still struggle to remember how to get to specific settings. So, if I have a wreck due to distracted driving, it won't be because I'm using my cell phone ... If you live in snow country, consider a Hyundai Santa Fe hybrid. It has the same power train, but includes all wheel drive. And, some of the missing high end trim options. But you will lose some MPG.

Was more than happy with everything Thank-You. Will be back And Will was very helpful

Great service.The level of customer service is one of the highest Ive ever expected. Marcos was very professional and helped me to understand the importance of preventive maintenance. I will definitely recommend this place. Thanks a lot

My service rep was phenomenal. - I had been trying to get a part put on at the body shop for weeks, while there getting oil service and recall repair, he informed me the team could do for me while there and all he could to make that visit a great one. He did just that!

I bought a 2025 Hyundai Santa Fe HEV with Travis and this was the most painless car buying experience I’ve ever had. I was in and out within no time at all, even while trading in a vehicle. His no nonsense approach to car buying was outstanding. The next time I’m in the market, Travis will be my guy for sure!

Representative Kazar was virtuous, explained the services that my car was due for and offered discounted services, they worked on my car and allied me when the work was done.

Great service Jacob been always nice and helpful thank you Jacob and thank you toyota dealer ann arbor MI I appreciate u guys

Down to earth folks & straight shooters. At the end of the day, they all did me right & provided top-notch service. I’m beyond satisfied & will certainly come back to them for the purchase of my next Ford vehicle.

A big thanks to Mr Micheal James my experience was great & fast and thanks for the help with purchasing the best vehicle for me .

Andrew was very good and helpful. Made the whole transaction easier and fast. Completely explained everything.

I enjoyed my experience at Grand Kia! I ordered a new Kia Telluride and it came in faster than I thought and I love it! The staff is friendly and very helpful.

Ryan Quintana is a great salesman. This is the second vehicle I have purchased from him and I recommend you use him if you’re looking for a nice renewer car

I would highly recommend Hendrick Kia of Concord for anyone looking to buy/lease a car. And if you do, definitely ask for Zack Chomentowski. He has been by far the best car dealer I’ve ever dealt with. Never once did I ever feel pressured to buy a car. He was very patient, laid back, and answered all of our questions. The entire experience felt more like a friend or family member helping us than a car dealer who we just met that day. We live out-of-state and our experience was so great with this dealership that I would make the drive again and again because they are that good. Everyone from Zack to the finance department, to the parts and services department were wonderful! We ended up getting two cars from Hendrick Kia in one day because #1, you can’t beat their selection. They have everything. That dealership is huge! And #2, their service really is unbeatable. You can tell they care about their customers and want you to leave a happy customer the first time around and I’m a hard one to please. So that says a lot! Highly recommended this dealership and highly, HIGHLY recommend working with Zack C!!

I’m not typically one to write reviews, but my experience with CarMax has been so outstanding that I feel compelled to share. From start to finish, they’ve redefined my expectations for buying a vehicle. I found a car online that checked every box for me—low miles, all the specs I wanted, and fantastic photos that gave me confidence in its condition. The only catch? It was located at a CarMax dealership in Florida, while I’m in Nashville. For just $200, they shipped it to my local CarMax dealership. Knowing the worst-case scenario was losing that $200, I felt reassured to take the leap—and I’m so glad I did. Within just a few days, the car arrived. I had a trade-in—a mid-mileage VW Atlas in good condition—and to my surprise, CarMax offered me an amazing price. I’ve done my research, and they gave me a value that was very close to what I’d seen comparable models selling for, and significantly more than I owed. Needless to say, I accepted their offer with ease. As for my new (used) car, I was impressed by the comprehensive warranty options. The extended warranty they offer feels like an insurance policy: $200 deductible for coverage up to 150,000 miles. With my car’s mileage at around 50,000, this was a no-brainer. I’ve seen glowing reviews about the warranty online, and after my own experience, I can see why. Now here’s the part that truly sets CarMax apart—the post-purchase experience. The vehicle is used, so it’s impossible to catch every little thing during a quick test drive. Thankfully, CarMax provides a 90-day warranty and has a full-service garage. I’ve been back a few times for small fixes, like the gas door not working properly, tire monitor sensors, an alignment issue, and even replacing a rear entertainment system screen. Every single issue was handled promptly and professionally, leaving me with a car that feels brand new. Shoutout to Elvis in the service department! Not only did he remember my name when I returned, but he also ensured I had a free loaner car anytime my vehicle needed to stay overnight. The customer service I’ve received from him and the entire CarMax team has been nothing short of exceptional. This entire process has been so seamless that I can confidently say CarMax will be my first stop the next time I’m in the market for a car. I’ve purchased brand-new vehicles before and never felt this satisfied. CarMax has raised the bar for what car buying and ownership should feel like. If you’re on the fence about where to purchase your next vehicle, I can’t recommend CarMax enough. From great trade-in offers to their stellar warranty program and impeccable customer service, they’ve won me over as a fan for life. Here’s hoping they stay around for a long, long time—because this is how car buying should be done.

Found the used Vehicle recommended by Consumer Reports and drove 3 hours to Va. Beach to purchase a 2014 Cadillac Escalade. This vehicle is perfect and worth every dollar saved for 3 years to buy. Enjoyed Adam Sullivan and his Staff and highly recommend people to buy their next vehicle from Sullivan Trading Inc.........thanks 😊 Buddy Britton