New and used 2025 Kia Sorento Hybrid SX Prestige for sale near North Chicago, IL

I worked with Izzy and he was great. Very knowledgeable and made the experience easy. The Sales Manager, Anes was also a big help in getting my wife and I taken care of. Eric in finance made it as painless as finance can make things.

We really like the car. Our main issue is in the electronics. Sometimes the seat moves sometimes it don't. The stereo and map screen will just go blank while driving. Radio often shows one channel but playing another. Outside mirrors sometimes move downward while backing up, sometimes not.

Bought a new Kia Seltos from Boucher Kia, and the sales and management folks with whom we dealth throughout the process were always respectful and as helpful as they could be. Did experience two significant frustrations, neither of which appears to be the fault of the dealership. The first was a 6+ month wait for the Seltos we ordered to be delivered. This kind of delay is on Kia, more than the dealership, so I don't fault them. The second frustration was that the 2WD version of the Seltos we ordered is apparently not something Kia gets a lot of orders for and thus is not something they want to produce very many of. The car Kia produced to fill our order and sent to the dealer was the 4WD version of what we ordered. The dealership apologized and gave us a discount off the higher 4WD price, but again the core problem was with the company. If Kia doesn't want to sell a 2WD version of this Seltos trim, their website should not offer it as an option. That said, so far we really like our new Seltos, and we give the Boucher dealership credit for working with us.

Excellent service, very knowledgeable of any questions I may have. Always friendly and a pleasure when in the waiting area. Clean environment since I usually do work when I come in. Thank you to the Kia Team

We are regular customers of classic Kia. They have amazing customer service both in sales and service. We just leased our 5th car with them. We have also purchased 3 cars from them. Wayne is so helpful and great to work with. Sean is always there to assist with financing. Jose in the service department always is professional and will answer all my questions. I will always lease or purchase from this dealership. Thank you everyone.

Great service throughout our buying experience and Matt was kind to drive the car out to our home as we were told the car would be available onsite when we came out; however, it was still in transit. Wonderful experience overall!

Donate Bell was the best salesperson have ever encountered. He was able to answer all my questions and able to put me in a car that best fits me. I highly recommend!

Kenad and Drudar were wonderful to work with. They went out of their way to meet our needs. Keep up the good work.

My experience buying a 2023 K5 about a month ago has been the best car buying experience I've ever had. Eraldo Ferhati was the salesperson who helped me and he was the absolute best! He was accessible for all of my questions and I had a lot! He was patient, friendly, extremely helpful, kind...I can't say enough good things about him. He also came out on a Sunday, his day off, to help me when I thought I was having a problem with the car. He traveled about 30 minutes on his day off to help me and was able to quickly resolve the problem, with a friendly, caring attitude, even though it was my fault. I've been recommending him to my friends and anyone I hear that's looking for a car. Thank you Eraldo! While I was at the Kia dealership, everyone I talked to or worked with, i.e. the Finance Manager, Frank Villalobos - the Customer Service Manger - was friendly and couldn't be more helpful. Thanks for making buying a car as easy as possible for me! Wendy Trafny

Service with jeffer was very excellent, everything it was done in one hour i recommend kia in Schaumburg. Nice people. To work with, see u nex time for service Thanks

Great service, great staff Always bring my car here for routine service Thanks for providing a timely and professional experience! You make having your car serviced a pleasant experience!

Only reason why I gave facilities a lower score is because they were going through a lot of construction and we were in a temporary location. But they went out of their way to make sure everyone was comfortable.

Came to McGrath Kia Highland Park to look for a car for my son. Logan was very helpful and we were able to get the deal we wanted. Highly recommended. My son loved the gong

Very good experience considering the current market conditions. Logan was willing to get me the deal I wanted and he made it happen. They moved quickly to get everything done.

Currently under construction so some customers didn?t understand to pull their cars out of the way when they went in the trailer. A sign should be posted as such.

Great and friendly service. Ri Pritchard the salesman was great and was able to get me into the car I wanted. I highly recommend this dealership.

I’m so grateful for Disa, she was very informative and knowledgeable in helping answer the questions I had regarding a vehicle I was interested in. Thank you so much Disa!

Shelby did a wonderful job getting us into not one car but two cars that were exactly what we wanted and also met our needs. He is extremely professional and a personable person at the same time. Our experience at Frank Boucher Kia Volkswagen of Racine has been a pleasure. We love our new KIA Soul and KIA Sorento!

Know how to work with customers always giving deals on service. In service department. A one.

Such a great experience getting our second vehicle from this store. Everything from our saleswoman, Reanne, to the gentlemen in the back getting my new MPV looking perfect for my family. The process was painless and quick. Reanne was very knowledgeable and friendly, even with my kids, throughout the whole process. She ensured I felt comfortable with our purchase and options we chose. We felt like family as we went through each step and never felt pressured. Definitely recommend Reanne and WAG to anyone looking for a car!