Used 2020 Kia Sportage for sale near Brecksville, OH

Everyone there is helpful and courteous. As far as I can tell, the maintenance work done on my vehicle was very done well, no problem.

First off I would like to say that I am a huge car enthusiast who has owned many different cars in my 60 plus years. My most recent cars have been a 2017 Honda Pilot, 2022 Honda CRV and 2023 Toyota Highlander. The Pilot was nice but the CVT transmission drove me nuts with the way it jerked and shifted. The 2022 CRV was also nice but the electronics and bluetooth connectivity were SOOO bad!! The FWD Highlander with new turbo engine was a huge disappointment. I felt unsafe on curvy two lane roads.....like it didn't feel like it was gripping the road properly. It also had terrible turbo lag that was highly frustrating and dangerous feeling. When I would push it hard to get it going, it would almost skid out once it got going. The wireless apple CarPlay was its best feature but generally speaking the electronics were a nightmare and required a subscription to work best. You had to push multiple things to get to your radio and it was all so poorly designed. I had been having severe buyer remorse with the Highlander and started looking again. I drove a RAV4 and it was too underpowered and buzzy for my liking. Also drove a new Mazda CX-50 but was having a hard time spending the dollars on another new car since I would be losing on the Highlander trade. Long story short, we purchased a 2019 Kia Sportage EX for my college aged daughter in 2021. It was affordable, had good reviews and a longer warranty than everything else. She has loved it!! Turns out we have not needed the warranty even one time in these past two years. Only simple oil changes and tire rotations. She's away this summer so my husband and I have been driving her car periodically. During these drives, I decided I like her car so much, that I traded my Highlander for a certified pre-owned 2020 Sportage SX Turbo! I am SOOO thrilled with my decision!! The build is heavy and solid, visibility is incredible and driving it is SO much FUN! Feels like you're driving a Mercedes or BMW but at an extremely affordable price. The controls are so simple that I've not consulted the manual more than a couple of times. Everything has its own button and, although the car is loaded to the brim with every option you can imagine, it's all so easy to navigate and use. Kia made a winner here and I hope they continue on this path of using quality materials and easy to navigate electronics. If so I will be a loyal Kia fan forever!!

Dear Mazda of Kent Service Department, I am writing to express my sincere appreciation for the outstanding service provided by one of your associates, Matt, in the resolution of a persistent issue with repaired of my passenger side window. I have been a customer for a bit over two months, and unfortunately, my experience had been marred by unresponsive service and unanswered calls regarding the window repair. Matt's exceptional professionalism and commitment to customer satisfaction turned my experience around completely. He took the time to attentively guide me through the process, addressing my concerns with utmost care and diligence. His responsiveness and dedication to resolving the issue demonstrated a level of customer service that I had not previously encountered during my interactions with the service department.

sometimes I have problems with the ignition of the engine I enter the key and it does not start i reported the problems to the dealer

This vehicle runs and handles beautifully. Easy to maneuver the engine runs smooth and great on fuel .. Find looking as well . if you are looking for a medium SUV this one is just right . I usually have a hard time climbing into the average SUV but as a female I found it to be easy to hop in and out . Great vehicle ..

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

I started with a 2010 KIA Forte and absolutely loved it. I now have a 2020 KIA Sportage and love this as well. The quality and performance of the KIA far outweighs any cars I previously owned; especially the warranty. I love the all wheel drive. The fact it seats 5 comfortably is perfect for me, and the back seat folds down for extra storage. The sportage is a very smart looking vehicle as well as functional. It is very easy to drive and just the right size. You can't go wrong with a KIA.

Our sales lady (D'Andra) was very polite and understanding of our time constraints and made sure that everything kept moving to get the deal done. The staff as a whole was very nice and they were not pushy to try and get us to give them an answer quickly.

It's the same as any other car. I think they all look the same, no individuality at all. Wasn't going to buy any car but my husband wanted it. I want my old escape back. The hatch curves in on the back so much narrower than I wanted. Which was the reason I didn't get a new escape. There were so many things I can't fit in the car that we went and got 2 trailers. A hitch mounted one and a regular trailer. If you camp leave this delicate SUV on the paved road. I haven't gotten stuck yet but the clearance underneath the car is inadequate. The interior is smaller than it seems, too. With my 2 dogs plus my daughter's 3 1 of them sometimes 2 migrate to the front seat. They are average 30lb dogs. I could put all 5 and at least 2 people plus me in the very old escape. Gas mileage is better than before but not astonishingly so. As you can tell I was underwhelmed with this car. My relationship did start badly, I will admit, with this car. Like a bait and switch. Haven't been near that dealership. Supposed to have been 500 plus escape. Salesman calls and said they didn't need the escape as part of the down. Got there and he wanted 1000 not the 500. I should have just left. Cause it still make my blood boil. So that start might be coloring my view. But each point I stated is true at least for my use. The car doesn't get driven everyday. Most I go round trip is maybe 60 miles once or twice a month. It's 30 miles roundtrip usually or 5 to 10 miles in town.

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

Tim listened and found the perfect car for me. It was an easy process and he made it fun. All of the staff were outstanding.

Car was serviced quickly at a very clean facility and staff was polite! I would continue to get my car here and am impressed with Kia?s overall!

They were really great at Kia very friendly and they work with u very well over all great

Jeremiah was awesome to work with and with no problems he was accurate with information and instructions to get the deal done. Awesome experience!

helped me find my first car! very informative and helpful! made it a super smooth process!

Montrose Kia of Sheffield treated me and my car with much care. They explained what service would take place and while waiting, their waiting area was clean, well stocked, and comfortable. Everyone I encountered who worked there was friendly as well.

Everything was good I was in and out in a hour I appreciate this experience in the sales rep was very excellent

We had a few hiccups at first, but it worked out well. Damon has been great!

Belinda Frost took care of me for my oil change at Spitzer Kia West. She kept me informed all the way through the process. Her enthusiasm was contagious. I would recommend her every single time.

Had Josh help find what I needed for a work vehicle. He didn't give up til I had what I was looking for. Was able to deal on price am very satisfied what I got and feel I got a very fair deal. Thanks Josh !!