Used 2022 Kia Telluride for sale near Baldwin, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

We purchased the 2022 Telluride Prestige Nightfall for our family car. We couldn’t be happier and would recommend this vehicle based on looks, practicality, space, and reliability.

Our rep Trevor was friendly and attentive. Helped with the process throughout. We had a car same-day.

I bought a new 2022 Telluride for the family to travel in. My wife and son did not want to drive it because it had blind spots when trying to change lanes and the length of the hood up front was to long for them. I loved the vehicle. Good power. Good smooth ride. Interior was amazing. The only issue I had was the limited space for luggage. We had 5 travelers and had to take luggage and put it inside my daughter's vehicle who was driving separately. Other than that great vehicle.

Great customer service, everyone was very helpful. I didn't buy the car I came in for because they had so many different options. The cars were clean, the showroom was amazing and everyone was very inviting. Thank you Motor Hub

I love the way it rides nice and comfortable. Picks up power on hills and it’s a perfect size for long trips to pack what u need!!

Ford of Queens has been very attentive to my online request and has continued to follow up, even as I drag my feet on making a decision. I have not visited the dealership, so I cannot comment beyond my online experience.

Went to dealership to purchase a new telluride, only to find out they are very hard to find due to high demand. My salesman searched the dealership locations to see if there was one on a lot that fits my criteria. Nope, the best they could do for me was to put some money down a one that was being built as we spoke in West Point, Georgia. That delivery was in a little more than 4 weeks away. So ordering one from the start would have been a few months for delivery. I gave them a down payment on the one being built, a 2022 Telluride S, in dark moss. That color was 3rd on my list. I got the car in less than 3 weeks and it is awesome. The comfort, the ride, the quiet cabin, the standard features, the captains seats in the second row, everything about it is the way I like my cars to be. Everyone who comes to see it, loves it. I even get stopped on the road with "Thumbs up" when it gets eyeballed. I traded a Grand Cherokee for it, and I'm glad I did.

Great costumer service and excellent dedication to the person, not the business. Thank you Benny for taking care of my car needs. Definitely coming back here.

Grinding gear-meshing noise in drivetrain. It started with 2000 miles intermittent, !500 now-steady noise when drive train is engaged. Filed complaint with KIA. At first they insinuated I was hearing things. They now acknowledge it but don't know what it is. Frustrated as xxxx. Another appt. on 10-31. My dealer is not great. Ready to take the hit and go back to VW Atlas.

The motto at Tasca Kia is “you will be satisfied” and I can say without a doubt that this was true. Manny was a great sales rep and I definitely recommend Manny and buying a car from good people at Tasca Kia

We were greeted with a smiling face from Gerard. He answered all our questions. Took us to see cars available, but I got attached to the s portage parked outside. He treated us so nice. No pressure. Said, if we need anything, don’t hesitate to call or come in. It was a great experience.

It was great and Ashley F was amazing in getting me in and out. Always great service!

Great customer service. Staff is very attentive. I've always taken my car to this dealership

Darwin Flores is the best salesperson to deal with at this dealership. This is the second time in two years he has gone above and beyond to accommodate me and make my purchasing experience one of the best. I do have to say when it came to the finance part, Madi was good until I declined any extra maintenance he tried to sell me, he became very upset, and that was not a good experience! I would definitely recommend Darwin to anyone and Kenny the Mgr. was also very helpful.

Shopped around and everyone was lets say not helpful the the staff at Advantage was great from start to finish. What a dealership. A+ Highly recommend

I'm very satisfied. The staff is nice and professional. It was a great transportation,in time. And the recall work was done earlier than expected. It was surprisingly that my car was washed. Thank you!

Carlos is the best . I will always come back to him when I want to buy a car he knows exactly what I want . Thank you so much Carlos

The dealership was instrumental in getting me a loaner while they worked on my car. The service manager, service technicians, and the GM of the dealership were perplexed with my problem but they were able to fix it. Thank you to everyone that came together to resolve my issue.

George the manager and Daron the salesman are great! Took time to understand my car needs and helped me find a vehicle that was right for my needs. No pressure. Also continued to help after the sale. I have leased multiple cars from this dealership and they keep giving me more reasons to keep coming back!

My salesman TJ made my leasing experience both enjoyable and fun! He went above and beyond to help me. I will stay with Kia of Stamford for all my car needs! TJ made me feel comfortable and respected. He is the BEST!!👍

Smooth process, friendly staff, and unbeatable finance rates. I'm a satisfied customer with a great new car in my driveway. really happy with this company!