New and used 2025 Kia Telluride SX X-Line for sale near Madison, CT

Our sales associate, Ms. Johnson, was very warm , welcoming , and professional…making the purchase of our new 25’ sorento easy.

Very pleased with the roominess and performance of this vehicle. The Kia warranty can't be beat. Only downside is the some of the newer options are not available.

My service experience was very good as usual. Marissa is very helpful, knowledgeable and personable. She is very good at reviewing the maintenance needs for my vehicles. Thanks Marissa!

SX Prestige advertised as higher end SUV, but missing the luxury touches. HUD display needs to be larger for those of us with old eyes. Needs more illumination inside, can't see cup holders at night without using overhead lights. Need to add dash storage like Toyota GH for cell phones, etc. Could easily be designed under screen. Need to have 3rd and 2nd row seats electrified for ease of lowering. Should add massage seats and leg extender for driver. Great hidey hole space in rear for groceries or items you want to hide in parking lots.

Used Napoli for service to a vehicle I purchased a little over a year ago. Service was quick and thorough.

This review is long overdue, but well deserved. I’ve been bringing my vehicles to Kia of Old Saybrook for over 20 years, and I can’t say enough about the outstanding service I’ve consistently received. Steve, the service manager, is the heart of the department — always helpful, professional, and incredibly accommodating. Whether it’s routine maintenance or an unexpected issue, Steve and his crew have always gone above and beyond to make sure I’m taken care of. They’ve managed to fit me in for service on short notice more times than I can count, and they do it all with a friendly, can-do attitude that really sets them apart. One experience that really stands out is when I was in an accident and had to have my car towed. It was just before the service department was closing for the weekend, and I was expecting to be without a car for quite some time. But Steve made sure my vehicle was taken in immediately, and thanks to his quick action and dedication, I was back on the road the following week. That level of commitment and care is rare — and deeply appreciated. After two decades of visits, I can confidently say that Kia of Old Saybrook’s service department, led by Steve, has earned my complete trust. They treat their customers with respect, work with integrity, and deliver top-notch service every single time. Thank you, Steve, and the entire team, your hard work does not go unnoticed!

I have a 2016 KIA Sorento with 77.000 miles. And for a about 2 weeks, it seems to have a issue with the AC and for some reason i had coolant on a regular basis. Turns out to be an head gasket crack. Apparently the 2016 KIA Sorento have an history of that problem. When to Napoli KIA in Milford CT. My service advisor was Jennifer. She explained that KIA had an extended warranty for this exact issue, but they had to make sure that was the correct problem in order for the warranty to work. She followed up the next day and told me that KIA will replace the entire engine at no cost to me because KIA honored the warranty. So, Napoli KIA ordered a new engine and the car was done. That’s $14.000 job that I paid nothing. Thank you very much to Jennifer and her associates. Jennifer went above and beyond, she kept me informed on everything, got me a ride to and from Napoli KIA . She was very pleasant to work with. She treated me with kindness and respect. I have to say, that all the service advisors are really nice and helpful and very knowledgeable and professional. Previously, a few years ago that was different. But this new team is incredible. Thank you very much to Jennifer for her outstanding service.

The sales staff was very good and the buying process was very good but took a long time. They gad a class for us to learn about the controls on the car and that helped a lot. We are still figuring out some of the various functions that are more detailed but very impresssed with the car.

I visited multiple different vehicle dealerships and explain to everyone that I was not immediately looking to buy a vehicle but will be in the coming weeks due to relocating to Connecticut and Kia of Old Saybrook’s Custome Advocate Anthony Russo was extremely understanding and helpful through the whole process and ultimately the reason why I chose to go with Kia. Showed me multiple different models and was not pushy or overbearing at any point during the experience. After deciding on a lease for a new Kia Niro PHEV I dealt with the service manager Alex Pashchak to get the final financing paperwork done and he was also terrific and not pushy at all, explained all the extended warranty packages to me in detail and helped set one up that would work perfect for me in the future. Anthony made sure to introduce me to the service department and set up my first appointment with them before I left (they were also terrific) Anthony also made sure he’s been available over the phone anytime. I had any questions about the vehicle and even reached out afterwards to make sure that I was happy with my purchase and if I had any more questions. 10 out of 10 would highly recommend to anybody I know looking to buy a car to go to Kia of Old Saybrook and work with Anthony. Best experience I ever had buying a new vehicle!!

Super easy buying process. Andrew gave me side by side comparisons of different trim levels with no pressure to pick the more expensive vehicle. Carlos in finance made leasing a breeze. Thanks to GM John for his help throughout the process and to all the staff for being so friendly and congratulatory! I love my new Sportage!

Recently purchased our first ever Kia! Evan was wonderful to work with and the process went smoothly , he kept us updated at all times and answered all our questions . We are really excited to have our new Telluride! Evan explained everything about the car in GREAT DETAIL… he was really patient as I am not good with the new technology 😆 and he made things easy to understand! Thank you Evan for making this a great experience !!

Bought my car at Crowley Kia last week from Omar walked me through the whole process got me the car that I wanted and had Evan go through all the features of the vehicle was a fantastic experience