Used Cars for Sale in Madison, CT

May 16, 2017 The troubling spectacle that a couple of airline passengers aboard United and American Airlines were subjected to, underscores the (now diminished) proposition of what customer service should not be about. But since this review is about a car dealership; the North Haven BMW dealership to be precise, the notion of a customer being hauled away from the premises for being an aggravated pain, would be a highly improbable scenario to envisage. But that unimaginable prospect is not what this is. In fact, my repeated experience with Ashley the service advisor; her manager Nicole as well as Carl and Todd were so pleasant and endearing I thought it would be more effective if I were to add context to this review so the contrast could be better imagined and appreciated. Needless to say there are other individuals that helped make up that conclusion, but whose names I regretfully do not remember. But suffice it to say that all of them to a person, made me feel and think that I can go about my routine with a peace of mind, confident in the knowledge that our car will be repaired and returned to us in the standard that befits its brand name. It has almost been a year since our first visit to that dealership (for service repairs) and in each instance, our expectations were unfailingly met even exceeded, (in a couple of instances, I had raised a question about specificity) but overall, they most definitely, deliver! Given that observation, I can without hesitation, say that ALL of them are a definite asset to the BMW name and quite naturally to their employer, Mike Mauro. Most appealingly is the follow up call the following day by Alison, (prompted by Ms. Roudie I was told) for that thought, certainly seals the deal for me. Thank you all very much! Oni and Jocelyn Sioson 12 Wilkenda Av East Haven, CT. 06512 review

The car exceeded my expectations. Its appearance it roomy interior the color drive mode completely satisfied. The driving experience is untouchable. It have definitely lived you you it name.

I have frequented many Volvo dealerships for my service needs over the past 10 years but Gengras is the only experience I have had where I felt there was a completely honest and open line of communication about each recommendation and the reasoning behind the same. They kept me advised every step of the way and when one part turned out to not solve the problem, they were honest and asked for my permission to remove it at no cost and try something else rather than try to convince me I still needed that part in addition to others as other dealerships have done in the past. The trust they created will certainly keep me returning for my service needs in the future.

Like driving in my living room. Rear legroom may be more than front seat legroom. Premium sound (Bowers & Wilkens) features multiple options (concert hall surround-sound; stage or customize-able. Similar options for driving: eco (4 cyl); standard or Power (Turbo boost). Sleek, stylish exterior design. Interior features walnut inlays with Inscription model. Really classy. And incredible discounts available through TrueCar or direct from dealers.

My service advisor, Steve, answered or tried to answer all of my questions about the maintenance performed on my car. The waiting area was very comfortable. Free snacks and drinks were available. Overall, I would recommend Gengras to family members and friends; they go above and beyond what is expected of a service shop , charge fair prices, and are very transparent and friendly.

The interior is so well thought out. It is a small car in size, but you wouldn't know it in the cabin. Very spacious with tons of storage.

I just want to thank PJ Zamani for the wonderful service you provided me with the purchase of my GLK 350. PJ was very courteous and polite. He also was extremely patient and explained everything to me in detail. I did not feel like I was being pressured or rushed and our negotiations was surprisingly pleasant. He physically got in the car with me and made sure I understood how to operate all the bells & whistles. He showed me under the hood and pointed out the location of all the fluids and explained some routine fluids no longer needs to be checked. The bag of trinkets he gave me was very thoughtful and most rewarding. He is an exemplary Salesman and great representative for Mercedes-Benz of North Haven. Most experiences in buying a car is very unpleasant and leave you with bad memories and a head ache but this was an enjoyable one. I will definitely purchase another vehicle from PJ and refer him to all my friends. Best Regards, Mr. Davis

When you turn on car, and shift into Drive, the engine roars and You have to hold down the brake pedal so the car doesn't rapidly accelerate. This happens randomly and the Delray Mercedes Service people had the car for 5 days and could not replicate the problem. It took all my strength to hold down the pedal and keep the roaring car from hitting other cars and possibly killing innocent pedestrians in the Delray Market Place, a Publix parking lot or a restaurant lot. Something is definitely not right and MERCEDES IS NOT LISTENING.

The whole team, led by Gerry McDonald are professional yet relaxed in their approach to sales and service. I have just purchased my 3rd Volvo from this dealership. Christine Giamattei is second to none at the front desk and Brian Langley was an excellent salesperson. The service team led by Lee Page is awesome, Rich Lewis, Steve Browne, and Erik Williamson have been there through the years and are dedicated, knowledgeable and happen to have a great sense of humor as well. They always explain what is necessary to fix and what would be best for the life of the car. The service technicians Mike, John and Corey have my trust. I am so lucky to be a valued customer of Gengras North Haven!!! They are simply the best and in a sleek new setting!!!

Volvo is the most reliable, safest car we have ever owned. Our experience with the dealership was great. Only thing we need to get used to is the power down at stop signs.

I have recently bought a Audi Q5. I brought my Car in to have a quick check up. What a awesome job. I asked many question and the service department was willing and able to help. Very quick service . Very pleased with Jeff and all his helpful tips. Thanks For making my service call run smoothly

Definitely everything it is supposed to be and handles winter without hesitation. Also owned an MDX and used to think that was the best winter vehicle I had driven but not true anymore.

I am writing this on behalf on my parents Ron and Joyce Lucco who this Tuesday purchased a 2013 Nissan Frontier. They have been searching for awhile now and even looked at some of the new vehicles but another year rolls by. This month they started their search again and came to your dealership. They were very very pleased with the whole process and asked for my input. My parents are in their mid 70's and are a little nervous about the whole event. Sid was the salesman and I can not say enough kind things about this fellow. He treated my parents extremely well and explained everything to them. Various online reports and pricing was openly showed to them. Basically the same thing I was doing. Sid and the manager gave them a very fair price. Sid went above and beyond to get the truck detailed the day I came to look at it on behave of my parents. Sid was an absolute gentleman who was very knowledgeable about the vehicle. He was very concerned about every detail and that everything was as perfect as could be. In the future if a Nissan is on my horizon I will most definitely go directly to your dealership at that very moment. One last comment, the others that we met as we were looking for Sid were just as wonderful. We had pulled in Saturday with the old truck and a small boat after fishing looking for a place to park so that I could take a test drive. We looked a bit funny but a fellow employee saw us and asked if he could help. After we told him our story he described how in the morning salesman meeting we were the two guys stopping in after fishing . Both my Dad and I looked at each other with a smile and it was then I knew this was a great place to buy a vehicle.

I bought a 2007 Infiniti G35x about 2 years ago from Green Light . I had the best experience here. Carlos, the finance manager got me approved with a very good rate and the service department took care of all my concerns I had with the car before I took it home. Jay, my salesman was exceptionally patient and answered every question I had. This place is a pressure free environment and I highly recommend it. I am currently in the market for another car and I will be visiting them very shortly. Thank you Green Light and all your staff.

The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.

I went in this past weekend just to discuss my options because my lease was coming due . I had an appointment with Frank Fazio. This turned out to be the best experience I ever had at Schaller !! I ended up leasing another car. Frank took his time to make sure I was completely happy with my new lease , he didn't push me into something I didn't want . He was very knowledgeable , went through everything in the car so I could really enjoy this beautiful car!! I do have to mention that everyone working that day was very pleasant and upbeat . Very different than past experiences I have had . I left really happy and excited with my decision!

I love this car. We had a 2014 pilot & now the 2019 . I love all the new features and the body changes. It’s a Beautiful Vehicle!!

Tyler was friendly, knowledgeable, and respectful. He was not ???a typical pushy salesperson??? but instead respected my questions and decision making process 😊. Overall great experience buying my new Honda CR-V!

Met most of my needs needed heated seats and works well I also needed fog lights CarPlay would of been nice but overall a good car with good gas mileage

I met Tyler when I was looking to buy a Honda civic in June 2018. I had some idea what kind of car I wanted to buy but really no idea of the specifics and how to go about it. Tyler was really helpful and patient with all my questions. He was really good at following up with me, keep in touch with me via text and phone calls and it really seem like he was in my corner to get me the best deal possible.He calmly first took the time to figure out what exactly I wanted and then curated the best possible car with all the features that would work for me. He went above and beyond what I expected a salesman to do for me and continue to follow up even after I got my car to make sure everything was working well for me. He???s an awesome person to work with and I recommend them 100%

Good power and that’s basically the only thing this car has to offer. I had 2015 Pilot before, thinking that going to MDX was an upgrade. In reality not so much. Interior is cramped. No window opening in the back tailgate. Not much storage in it vs Pilot. Bunch of electric issues. I work in IT for a living but I tell you this car has too many buttons in console. Turning on AC is like launching space rocket. Overall bad interior design all together. Another issue is sluggish transmission. In a parking lot or a mall going to reverse and forward just drive you crazy. For the money this car cost, there are better options out there.

Used the internet pricing process (first timer) for a 2016 Accord EX. The price was provided on line and was the same when we stopped in to test drive. Our exact car was not on the lot, but was obtained within 24 hrs. The buying process including a price for my 2005 Honda went smoothly. Our sales person, Jeffrey Richter, was friendly, professional and knowledgeable. He spent a lot of time explaining how the special features of the car worked when we went to pick it up. The financial person, Lori Xeller, was great also. Friendly and professional, no pressure. All in all, although car buying is a lengthy process, ours went smoothly and everything agreed upon and promised was delivered. We would do business with Schaller again as well as recommend it.

Great color, interior and ride.....Many compliments since buying this car. Others want to know where I got this vehicle and was I impressed with the dealer where I bought it.

Leasing my Pathfinder from D'Addario has been an enjoyable experience. My sales rep, Victor Santos is extremely knowledgeable, kind and helpful - I would highly recommend him if you are shopping for a new car. Luigi Ciniglio worked magic to offer me a great deal on my new car. D'Addario is a classy dealership where the staff treat their customers with respect.

Leased a 2016 Rogue S and for three years the car was flawless. When we turned in the lease, we immediately purchased a 2019 SV model. The lease was a great way to check out whether we liked a car long term. Color is Monarch orange which really stands out in a parking lot of white, black and silver SUVs. Everyone comments on how the nice the color is. This particular one was made in Japan. Couldn't find any imperfection.

Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...

Never ever an issue with the Jeep. Always reliable and never an issue. Simple maintenance is all you need. Gets me to and from, Wherever and Whenever.

I just spoke with the service department about the airbag recall and he was so pleasant and helpful I needed to place a positive comment here. I bought my Magnum here and I did not feel I got a good deal but given how they responded to this recall so well, I would reconsider buying another car here. Good job, Chris. I am not related to any employee here nor even know anyone. This was a real unsolicited review.

I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.

The Service Team; Service Manager Rich and advisers Bill and Jamie are terrific

Drove a XC90 R-Design and liked this vehicle a lot. Seemed to have a great amount of rear legroom. Then we tried putting an infant car seat in the back. You have to push the front seat up so far that someone can't sit with their legs straight. Tried with a rear-facing toddler seat and the same issue. I cannot believe a car this big has this issue. So if you're looking for SUVs like this and you have a kid in a car seat, you may want to look elsewhere. We couldn't buy it due to this limitation.

I was looking for new/newer used cars priced moderately and felt like everywhere I looked online was out of my price range. Finally fell upon this place on Internet and could not get over their huge inventory of cars, some newer, that I actually liked! Did the usual dealership review and wow, negative feedbacks enough to make you want to avoid this place. But then I ran into a coworker who told me he bought 3 cars here without a problem. I went to look at car I picked off internet on Sunday and drove it home last night (4 days), couldn't be happier!!!

Everyday driver and performance beast, not many cars on the road like it or have the same level of performance for the money. Wait for a used one with good service records, you’ll save a ton.

I had a great experience shopping on the lot with Hector. The prices were great and everyone was very nice and helpful. We were able to find a vehicle I was interested in and Meir did an excellent job of getting me a great interest rate on the financing. Everything went smoothly and this was a very professional no pressure environment. I will shop here again for a vehicle for my wife and son.

Truck is great if you can get past the defects that Dodge refuses to acknowledge. Great truck if you have deep pockets. So I wouldn't buy one again. Different makes have allot less issues.

Bought my 2018 Sierra crew cab here few months ago, was an easy low key experience- same to be said about my first service- least stressfull car purchase etc. I can recall- nice people to deal with

This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife