Used Kia wagons for sale near Plainwell, MI

Brian was pleasant, not what I was expecting. The whole process was fine. I did not buy a car off of the lot, but if the right one showed up I would consider it.

2014 SXL, FWD. really nice vehicle.. great performance.. lots of high level luxury in the car.. including heated and cooled seats!! the touchscreen is easy to maneuver and the physical buttons make it very convenient and does not require that you take your eye's off the road. seats are very comfortable. I have two complaints. the chrome wheels.. almost impossible to prevent rust underneath.. would have preferred aluminum wheels instead. And the third row is useless and should never have been offered. Purchased vehicle used in 2016 with less than 3k miles on it. (really) Pleasure to drive, not to firm, not mushy.. great stereo.. I love this car!!!

The car is very reliable, bigger in the inside than you would expect, rides smooth, but the best part is its perfect for shorter people.

Long has guaranteed their work for life time of my car. They did a great job in a timely manner. I would recommend them to everyone.

Bought it based on father's review of his happy to say I'm glad I went with it great vehicle with great fuel mileage. Plenty of leg room as I'm very tall and came with great options.

Michael was very nice, polite and also very knowledgeable. He was the best salesperson that I have dealt with in Columbus. This means a lot to us senior citizens.

hi, the only issue is the theft problem, state farm is canceling my insurance because kia is not offering a software update to eliminate the problem. thanks

The buying process was long but at the end everything worked out in my absolute favor! I appreciate the amazing customer service and the help with the purchase of my very first car!!!

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

I have purchased several vehicles (3) from CarMax and plan to buy my next car from them too, as soon as I make up my mind which vehicle I want. They sell quality vehicles from my experience and go above and beyond for their customers. I especially like their new 30 day return policy. Last time I had a vehicle transferred from another store and was worried I'd have to buy it even if I didn't like it when it came in. No way- they assured me customer service was priority if I didn't want the car they didn't want me to buy it ! As it turned out, it was perfect for me, the price was fair and the service great. Reviews are very important when I'm going to buy anything, especially something that's as big of an investment as a vehicle. I don't understand how CarMax would not make all efforts to correct a problem. Do yourself a favor and give them a chance, my opinion, you won't be disappointed.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Lauren Smit thank you for your service your Knowledge and you patient. I went to the store and Lauren Smit smiled to me and she asked me right questions, keeping smile on her face and digging a little bit more about understanding what exactly I’m looking for... and I answer all her questions and we went outside to see the cars on my options, I was sure I’m going to get a BMW or an Audi and Lauren let me understanding that actually I was I looking for it’s Lexus. and Choose Lexus but! I had some problem with my Social Security number and I need to wait another week and another day and another 24 hour Lorraine and the manager Jimmy was so patiently nicely and kindly understanding my problem with a Social Security and they give me the time I needed keeping my car for another extra 24 hours I really appreciate that because of that I was able to get the best deal with the best price and the best car off my best price with the loan usually car shopping takes one day a couple of hours but my car shopping took about 10 days can you imagine the frustration but everybody in Carmax Was very patient and kind and understanding my situation thank you Carmax definitely recommend it to all my friends family and customers and I have a lot as a real estate agent my customers all need a car and my coworkers all need a car definitely recommend it love you guys. Sorry about my spelling words if I got any wrong.

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

I just wanted to comment on how much I like Carmax customer service as a company. I bought me car from Carmax in Nashville Tn about 2 years ago and had great experience. Then few months later I my car started making a noise on the front end. Took back to Carmax in Nashville They put me in a rental car till the next day till they got it fixed... Which was great. They repaired my car free and payed for the rental car. Then April 6th I was traveling thru Jackson Tn and my car started making a terrible noise. I was very concern. Called Carmax in Jackson Tn took my car there they worked me in pretty quick. When they pulled the wheel off the found a pebble had past the dust cover and was rubbing between breaks and rotary. They removed the pebble and all was good. Thank God there was no damaged. Tech put my tire back on and sent me on my way. They didn't charge me nothing.. Thank you

I jhave been buying my 2021 Kua Soul 1 year ago, everything is excellent. Also, I only spent a oil+filter change. No problem. It is runninggreat

I wish CarMax. had been around when I bought all my previous vehicles. It was an absolute great experience. My customer specialist, Alanna Sernholt was awesome! I would not hesitate to return to CarMax. for future purchases.

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

I purchased a vehicle on 2/16/2023. The process was fast and efficient. The staff was extremely helpful and there was zero sales pressure. The CarMax financing offer was as good as I had found independantly.

Adorable! I was so excited when I got my Kia Soul, it’s my second Kia product I had purchased which fits my budget. I noticed my soul had recalls, happy that there bein taking care off.. I love Driving it in the snow, lil Tank.

Very good on gas nice ride. Big difference from a big suv. I would highly recommend this vehicle. I’ve had mine for a year now and love it.

Went to this Carmax off of an advertised vehicle. Vehcile was as advertised with no hidden charges or add-ons. We wanted to look at others and the salesperson walked us through all available vehicles. We ended up wanting to see one at another Carmax They set up arrangeents and we went to the other Carmax and purchased that vehicle. Both dealerships were very helpful and courteous. Price was better than other dealerships and there was no haggling. Actually a very easy buying process. I have not found a better price at ay other dealership in the area.

When I bought my Kia Soul in 2019, I wasn't expecting much. It already had 55K+ miles on it, and it was a crossover vehicle, which I'd never owned(I always owned cars!). I have to admit, I've been pleasantly surprised for the most part. I do wish it got better gas mileage around town, but it does have great pick-up, lots of interior room, and a nice-looking exterior. Att 73K+ miles now, I've yet to have a mechanical problem.

Need to have a better space to talk to someone. And they need to have better options on buying a car or be more information on it

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

Could not have been a less stress free experience . Jeremy Bracken should be the regional sales manager, training manager, don't lose him!

Right now I'm experiencing front end problems when I mash my brakes I'm getting loud crackling sounds and I'm trying to get it fixed I don't know if it's the brakes or the front end or something else I don't know

Very happy to work with them to purchase my car. Polite and cheerful to deal with. Very helpful.

Bigger than it looks. Very comfortable. Very durable. I have had zero problems. I am diligent about oil changes and tire rotations and it performs wonderfully. If I ever buy another new car, I am getting a KIA for sure and most likely the Soul. It is so fun to drive.

After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.

Purchased my first ever vehicle yesterday from Mose Smith at CARmazone. He was friendly, knowledgeable, and professional. Pat (AKA the man in the tower😁) was such a nice and funny guy. They both found the perfect car for me on the first try! 🚘🏆 Also a huge shout out to Charlotte Torres for helping me schedule my appointment and for keeping me well informed prior to the appointment. Could not have been an easier experience in buying my 2018 KIA SOUL! I love it guys! 🤍🚘Thanks! 🤗🥳

Donna was very helpful. She showed me a van that I was interested in. And then I decided I wanted to see a second one and she went out and found it for me. She is very knowledgeable about the vehicles I wanted to know about and suggested she could help me in the future because I did not find anything yet.

Fabulous car gets me anywhere I love it. It is a 2013 and still feels new to me. I love the storage and small size of car. Very safe.

I love this car. I purchase 2019 kia soul last month and have been happy with my decision. there is a lot of cargo space and I like the window tint. It drives smoothly and the back up camera is great. Kia is a relaible car company and i have not had any diriving issues. I purchase used with 90k miles. i use full synthetic oil.

This is the fourth vehicle we have purchased from Ernie and once again he exceeded our expectations. We are now proud to say that all 3 of the vehicles in our home are from Ernie’s. This most recent purchase was downsizing from our SUV to a sporty coupe. The level of service and attention to detail that Ernie provides is outstanding! He worked with us to get the new vehicle in a timely manner and made the transition process with the trade-in as smooth as we have ever experienced. If you are looking for quality pre-owned vehicles, excellent care and service, look no further than Ernie’s Auto Sales. Ernie and Bart will take care of your needs. Thank you so much!!

Comfortable! Reliable! Cool style that My Cool Dad would have Loved!!! Hassan at Kia Springfield chose this car for me. He was 100 percent correct! I will never buy a regular car again. To be lifted off floor is fantastic. I feel so safe driving it. I highly recommend Kia Soul!!!