This dealership was top notch! BJ went above and beyond to make sure we purchased the automobile that was appropriate and to our enormous satisfaction. He gave me suggestions and his advice, all while dispelling the myth of the pushy salesperson. After we made our selection... the process was absolutely seamless to include processing and communications with the Finance Manager . VERY timely and professional. It should be noted that I reside in Atlanta, Georgia and my entire transaction was done via telephonic communications and accessing information via their website. I have since sent 3 referrals and plan on another purchase in Q2/2018.
In one word Mr. BJ Harris was "Impeccable"
They responded very quickly, called me, unfortunately I could not answer the call immediately. I was going to buy a Lexus ES, unfortunately not in time, the car was sold.
We found additional vehicles that are close to your year range.
This is the BEST dealership you could EVER visit (seriously)
by ThanksAMillion from DealerRater.com
November 5, 2018
4.6 (438 reviews)
This was our first time ever buying a car at a dealership (altho we've visited quite a few) and oh my goodness what an incredible place to BE! You absolutely HAVE to at least visit this place! It's GORGEOUS! The cars are amazing and everyone there is 100% friendly, respectful and well-educated about ALL the vehicles you will find there. They know absolutely everything there is to know about the cars they sell and this is not an exaggeration. How many times have you gone to a car lot and asked normal everyday questions about the cars and no one has a clue what any of the answers are? It actually happened to us enough before we got to Germain that we thought ALL car salesmen were relatively clueless (lol it's true I'm sorry gees). Well not here! Everything at Germain is pristine and the cars are incredible. You will see cars here that you've never seen before . There are no words really; it was a wonderful experience in every way. We got a FABULOUS pre-owned Honda CR-V that is simply perfect! Traveled an hour and a half to get it. Mr Anderson met us and even had the CR-V parked right by the door ready and all warmed up inside :-) A great guy who helped us every step of the way -honest and very trust-worthy, a down to earth person. We will absolutely 100% return to this dealership! It honestly doesn't matter where you live --you've GOT to travel to this place and see the gorgeous cars they have. Hopefully Mr. Anderson will be there (you could ask for him!) but if not, all the other salespeople we met were super nice as well. A+++++
Had a great service experience and the entire team made me feel like I was important. Was able to get in and our in under 1 hour which is pretty hard to do these days. Thanks again
2019 Lexus LX 570 570 Review
Most reliable vehicle ever
by molly from Freehold nj
November 28, 2018
5
This is my 3rd Lexus I love lx this is so comfortable you don’t fell the the road no fell any bump I highly recommended that suv ’
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