Used 2018 Lexus NX 300 for sale near Mason, OH

Deal not completed but salesman Pate Faulkner has been very responsive to most questions. Hope to conclude deal with him

I bought a used 2018 NX 300 and I love it. The only drawback is the gas mileage is not good. Overall it’s a classy vehicle.

After wandering numerous lots aimlessly looking at unpriced cars with no information on them, test driving "clean" cars with grinding brakes and slipping transmissions, and being told by lying salesmen that cars with mismatched panels or cracked welds have never been in a wreck, we finally found a reputable dealer. Some excellent things about Preferred Auto that are hard to find elsewhere: 1) Cars are priced on the lot. You don't have to waste time explaining to a salesman what you are or are not looking for. 2) Window stickers are on all the cars! No waiting for a salesman to look up the mileage, features, etc. 3) The sales staff leaves you alone while you browse around, research cars, and narrow your list. 4) The sales process was quick and easy with zero pressure. 5) Six months later, we've found no issues with the vehicle. 6) They had no bad cars on the lot at all--every one of them seemed solid and reliable. 7) CarFax reports were available free of charge. 8) There are great Uzbeki, Jamaican, and Indian restaurants right down the road! I don't think any two of these things were true of any other dealership. Don't waste your time driving all over the city. Keep an eye on their site, or tell them what you're looking for and wait for their call.

I was looking for a SUV and the Lexus NX is the perfect size. Luxurious and a smooth ride. I would highly recommend this car to my friends and family.

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

This car is the perfect size crossover for me. Not too big but enough legroom even in the back. Great performance with comfort for long travel if needed.