Used 2022 Lexus NX 350 for sale near Decatur, GA

The automated system is annoying but the sales staff were great! Shout out to Kenneth and Abe

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.

Michael Tran was very helpful and patient with me. I test drove nearly every model on the lot. When I asked for opinions he gave honest feedback and absolutely no pressure. Thank you!! This is the second vehicle I have purchased from Hennessy Lexus in Duluth. I keep going back because I trust them. Overall great experience. Thank you all again.

August 14, 2022 The only things that I am disappointed with the 2022 NX 350 are: 1) Software issues with CarPlay. 2) Luggage racks that came three months after purchase. 3) Purchase of tow package with car but no tow hitch accessory available through Lexus. The latter is most offensive in that Lexus built in a tow package, with an associated cost, into my car but there is not a tow hitch available to use. If a tow package is offered, and is purchased, Lexus should assure the customer that they can attach a tow hitch!

Everyone from Tino to the service department is top notch. I'm looking forward to doing business with y'all again.

I traded in my Mercedes ML350 for this. Mainly because gas prices are exploding and wanted something safe and more affordable. The NX250 does not require prem. gas and drives amazing. If you are looking, I would check out the Mazda as well, but you get a lot for the Lexus base model minus a moonroof which should be standard. I have had a 2003 RX and 2009 RX both same size as the 2022 NX. Love the new touch screens, but you will find that with every other car brand for much less. If you want luxury, this is the car to buy. Beautiful.

Max Schefield has been my service account manager since I purchased my car 10 years ago. I know I can count on Max to handle all of my service needs the first time and trust his advice. He’s the best!

I like that the new model is a little bigger. It drives like the luxury vehicle that it is and handles very well. Hugs tight turns and accelerates very quickly. Interior is very comfortable. Yes it’s true that the new technology had a few kinks but I believe that’s been fixed. As far as your car not recognizing you when you get in, it has to be in park to load. Simply hit settings on your display and touch your name. Although the cost increased considerably for the 2022’s so has everything else increased in price. I do love the paint and new design . In the sun it looks like a sparkly gold pearl. I have had it for only 4 weeks but loving it. I also can’t begin to say enough about the amazing customer service at Germain Lexus of Naples. Every staff member is friendly and happy and so ready to help. From my sales person, Paul to the technology tech Tyler, my service advisors Rick and Lori, and finance guy Steve. The absolute best!!!!

Ron is the best at customer service. He explains all the changes needed and the prices. I am never surprised at my service fee. Please keep Ron!!

With reservations: The car looks great and drives well. I think it is overpriced compared to other cars with similar features. I was given written information on licensing that was incorrect and required a significant amount of time to correct. Additionally, the infotainment LCD is not always intuitive and can't always provide the features I'd prefer.

The salesman I interacted with throughout the process, Stan, was awesome and worked hard to find the vehicle I wanted. I had a jeep wrangler 4door and wanted a 2 door. We got the deal done and while driving home I had some buyers remorse not because the car wasn’t what they said it was but because I was just a bit attached to the 4 door and didn’t know it. After being approved for financing, signing the papers and nearly getting home with the jeep, I turned around and went back telling them that I wanted my jeep back. The management there was super understanding and quickly accommodated me when they didn’t have to. I was very grateful for that. One negative thing I would say is that my trade in was worth more than the vehicle I was getting from them. When I arrived I was wanting some money to boot from them or at the very least trade them straight up but instead they came to me with a 6k balance that they eventually worked down to just below 3k. They talked me into financing 3k. I told Mike (the finance guy) I would likely be turned down because I pay cash for everything and he said my approval was guaranteed because “I had equity” which is directly telling me that my car was worth more than the one I was getting and yet there I was being talked into financing a balance. They coulda traded me straight up and still made money. I likely wouldn’t have brought their jeep back if they woulda done that. I don’t understand why they would force me to finance to get the car that’s worth less than mine. There was plenty of meat on the bone.

The people here were an absolute pleasure to do business with!!! They worked hard to earn my business and met my offered price. In fact, they came in LOWER than my offer by $500! Sunny Rohra was my salesperson and he took EXCELLENT care of me. Between coffee, cookies, jokes, small talk and getting me the best possible deal, I was VERY satisfied! Paul Mitchell in the Finance Dept was TERRIFIC!! I was in and out of there in 10 minutes! And Alex, the tech guy, was VERY helpful and patient. Overall, my experience was great. I would HIGHLY recommend Butler Lexus of South Atlanta! There were several Lexus dealers in my area, but being that they were unwilling to work with me, I made the hour long trip down to Butler and don't regret it one bit!

Hennessy Lexus has always given me 5 Star service! From sales to service they do exactly what they say they will do. The service department is extremely efficient, well trained & deliver quality timely service!!! Michael White

The Sales manager responded the next day to answer any questions and to invite me down to see the vehicle. Very professional and great customer service!

Daniel Yim was awesome. Easiest purchase with no head games like I have had to deal with from other dealerships. Made sure I was set before I too off with my new car. Very happy with my used ES 350. He also saved me from purchasing a car with rust on it, which I had not even thought of.