My 1995 Volvo 940 estate wagon is hard to get some parts for. A part source was located and the part ordered and installed. A second part has been ordered, because of a fault in the first part. All previous repairs have been successful.
Transmission slipping not able diagnose or fix issue ,also advisor did not seem to be very concerned. I have talked to other kia owner with same concern it would seem like it is time for Kia engineering to get involved
The dealership was clean but under construction - bathrooms in sales area was not available. Knew exactly what we came in to buy...Salesman immediately tried to direct us to something he wanted to sell. When we drove what he wanted us to drive, we got him to show us what we wanted to see. Meanwhile, as he tried to park the first vehicle, he backed it up into my wife, hitting her in the back (so much for pedestrian warning device). Long story short, we drove the vehicle we came to see, liked it, made an offer and the salesman told us the Manager said no, and made a counter. We said thanks but no thanks, and as we were driving off the lot, the manager met us and accepted our offer. It is a shame you have to play these games just to buy a car.
I had a really great experience at Honda Carland. My Salesman Ryan Walcott was so professional as well as personable. I was conflicted between two models and he very patiently kept showing me and test driving the two until I decided. NOT ONCE did he show a tiny sign of frustration, he repeatedly said he just wanted to make sure that I got the right vehicle. Once I decided, the rest of the process was quite smooth and quick. Lauren (my Finance Manager) made that process clear and effortless. I was very pleased with the options that were presented (without any pressure) to protect my new Odyssey. I am very pleased with the entire outcome. I am so happy with my purchase and everyone at Honda Carland made the experience great!
My salesman, Duke Johnson, was professional and extremely personable. Chris Bennett was quick, but competent with the paperwork. The entire purchase process took roughly an hour once we decided to buy a car. It may be one of the best car buying experiences I've ever had. I would not hesitate in buying from them again.
I bought my Kia in 2015 and have loved it. I decided I wanted to upgrade to an SUV. They tried so hard to make it work. I was just too upside down on my car I own now but they are great. From the receptionist to the sales people they are all willing to do what it takes to make you a great deal and make you feel important. I will never by anywhere else.
Brent Causey was great. He and the dealer worked with us on the tax, title, and license because we are out of state buyers. They took great care of my wife when she flew out to pick up the car. Don't hesitate to buy from this dealer.
Super Kudos are what are on my mind today! Had a wonderful experience this week at KIA Mall of Georgia when I was with my sister, Rose, who was looking for a new car. Everyone was friendly, polite and professional. It was quite evident that they have high standards of service. Opening doors, remembering you were there before, stopping to chat. A very special thank you has to go to Brent Causey, our sales rep! Patient beyond belief :) and a great listener - which helped get the right vehicle and the best deal! Chris Bennett who helped us with all of the after sale paperwork - you are also awesome my man! Not to be left out is their head honcho, Scott J, who I think is probably responsible for setting the tone in this dealership :) Thank you one and all for all that you did. We will highly recommend you to anyone that will listen!!!
I had visited several car lots looking for a car before I made my decision to commit to a major purchase. Duke Johnson and Rusty from Kia Mall of Georgia were the only salesmen from all of the car lots I visited that greeted me when I got there and made sure I got the car I wanted. They made me feel appreciated and Duke took the extra time to go over all of the features on the car with me. Thanks for all that you do! Awesome customer service!!!! I will definitely recommend Kia Mall of Georgia to all of my family and friends.
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