Used 2022 Lexus NX 350h for sale near Copper Canyon, TX

As someone who has done several lease/purchase transactions I have a concrete understanding of the dealership experience and truly what it takes to earn someones business and let's be honest, the car buying experience can be a daunting task. You have emails from dealerships telling you the can beat another dealer price, dozens of websites to look through and hours researching. Places like Park Place Lexus Plano really have transformed the car buying experience and that's an understatement. Here is why: I recently had the opportunity to interact with Sergio Caballero and one of the top managers there, Patrick. My fianceé had her eyes locked on the precise model she wanted and preferred a loaner car temporarily while her dream car came in. Patrick Jaccar & Sergio Caballero went out of their way, above and beyond to ensure that she was taken care of and from first hand experience this is more than any other dealership has ever done for both of us. From the beginning stages of the sales cycle Sergio communicated professionally, was never overly invasive or pushy, just truly a Management Sales professional. When you have managers like Patrick you see from the top down why this dealership stands out from it's competition. Patrick Jaccar personally ensured my fianceé had a comfortable loaner car while her dream F sport came in. With dealerships having limited inventory right now due to shortages this type of customer service is what wins not just immediate business but also generational and referral. We are truly grateful for Sergio and Patrick Jaccar. Not only did they exceed any expectations we had they made the car buying experience fun, easy and accommodating. The way it should be right? Park Place Lexus Plano is truly fortunate to have true, world class professionals like these two. Thank you so much from the bottom of our hearts!

Josue was very welcoming and informative. Took the time to make sure I was aware of the process and got me out of there in 20mins!

Shout out to Jeff at Longo...very knowledgeable about Toyota and vehicles in general! He spent a couple hours showing me several cars and explaining all the great features of each. Thank you Jeff for everything!!! If you want someone that will listen and that knows his stuff, he’s your guy.

Service advisor Jackson Harper did an amazing job. Knowledgeable, professional and got my vehicle fixed quickly.

Generally a good expierience with my purchase. Sales rep Joseph Wright did well going over specifics of the vehicle I had chosen prior to coming into the building. Just had to haggle on price of car since no financing happening, usual back and forth games. For the most part Joseph did a good job during this process. Biggest issue I have is purchasing a vehicle, giving the dealer $29K up front and only getting one key. Car was "used" (just over 5K miles on it) but I got the usual "sold as is" line when I asked for their financial help optaining a second key. Now I have to spen $500 at another Toyota dealer to obtain what should have been provided with car, or at the very least some financial help with obtaining this second key. Like you pay 70% of it and program for free or something like that. But of course it's "we can't do that so I'll take your $29K and you are on your own." Heaven forbid the dealer actually has to reach into their cash stuffed pocket to do the right thing. Certainly not for every used vehicle but at $29K you would think there would be the obligation to provide a complete vehicle and do what is right for a repeat customer.

If you’re looking for a new vehicle, ask for Jesse Esparza to help you out. He helped my husband I out when we were trying to decide on buying a vehicle. We were full of questions and he answered them all and he gave us a lot of information to help us. Jesse is definitely the one to ask for and we will always as for him. Again thanks Jesse

Excellent service and service completed in less than an hour. Will continue to have my service done there

Zero wait time, fast turnaround, was early for my appointment, got right in. Very happy

I had a great experience at Toyota of Plano today. Chris was my service advisor and provided exceptional customer service from start to finish. He was informative, attentive, and made sure we were comfortable while we waited. He even surprised my daughter with a slice of pizza—such a thoughtful touch that really stood out. Highly recommend working with Chris!