Used Lexus NX 350h SUVs for sale near Lafayette, CA

Mason at the Serramonte Lexus dealership was who helped us with the car purchase. He is patience and informative. Overall a great first time buyer experience for me.

The dealership manager was excellent and very helpful. He made everything easy for me as a customer. Service advisor was excellent and very helpful too. I?m just wondering why it was put on my service receipt that my car?s wiper blades needed replacement when I didn?t ask for it. Also, one of the tires of the loaner car that was given to me was having issues with its tire pressure. Lastly, I really appreciated the car washing that was complimentary after the service however I?ve noticed that it cause some scratches on my car. Handwashing is more preferable (and that?s what I always do) than machine car wash. But overall, the team was helpful.

I love my Lexus NX350h! I previously had the UX350h. This one is slightly bigger, so it is a perfect fit! The ride is smooth going up steep hills. The user interface is pretty simple, but usually use Android auto. Gas mileage is decent especially with those steep hills that I have to drive daily. I definitely recommend this car to anyone looking for a compact SUV.

Jeff was very straightforward and efficient in helping me with my car’s needs. It was my first time bringing in my vehicle for service after purchasing in March of this year and I was pleased. There’s no question that I will return for my next scheduled service.

All I needed was a test drive to be convinced that the NX350 was the car for my family. Since taking the car home a few weeks ago, I haven't been able to find a single fault with it. It is literally perfect in every way. The exterior and interior are very stylish, the powertrain is incredibly smooth, and the infotainment is miles ahead of what I was expecting from a legacy auto manufacturer. I am genuinely so impressed with this car, and I can confidently say that it has my full recommendation for anyone looking for a gas-powered mid-size SUV with excellent fuel efficiency.

Alex/ David / Louis made the car purchase experience a joy and appreciate the effort to get it done smoothly. I will highly recommend Audi Fremont to all my friends.

Great car, had a Mercedes previously, and this is far better! Quiet! Lexus dealership was very helpful in answering questions about the operation if needed.

Eric was amazing! Very helpful! Will definitely recommend him to friends/family. The car purchase went very well! Eric was very detailed about the car features that I wanted and explained everything very well. Very happy about my purchase!

Michael was easy to work and negotiate with. Quick decisions and whether they can do it or not. Purchased a RX 350h Found them responsive and not overselling. All depends on the inventory they have at that very moment and how eager they are to move it. Unlike a larger dealership, this one is perfect sized.

We purchased the exact models and colors we were looking for. We purchased two Lexus IS 350 F Sport cars. We got a good deal on both cars and it was easy and comfortable in doing so. No hassle and pressure.

Buying a car has never been so pleasant. The service was professional, friendly, and swift. It was a pleasure going through the whole purchasing process with the sales Daryl Guieb.

Good, it was awesome experience. Dealer was very kind and friendly, explained details. The car I wanted was sold out, but He proposed various options, and finally able to purchase the better one.

Driving sedans all my life and changing to an SUV was a big move. This was also my first hybrid. Since I was extremely happy with my 2019 Genesis G70, my first choice was a new GV70. It test drove very nice, but the NX was more nimble and far more technologically advanced, that goes for the Volvo XC60 I was considering as well. I rely heavily on consumer reviews and the Lexus NV350h was a real mixed bag of people really liking or not liking it. I am convinced that all the bad reviews were either heavily biased or the people just didn’t know how to operate the car! The technology on this car is amazing and can be intimidating! Fortunately, in the 5 months I was waiting for the car, I downloaded the Owner’s Manual and MultiMedia Guide. Reading these really prepared me for the arrival of my NX. The Tutorial Part 1 and Part 2 on YouTube by Melissa O’Connell is a must for going over the many features of the car inside and out! The customization on the NX is incredible, but you have to be familiar with how navigate the various menus and it takes a while to digest each option. The amount of room in the NX should not be a surprise, I looked at the specifications for cargo volume and I saw for myself how much room there is before I purchased the car, for a compact SUV, there is plenty of space. My wife and I have a lot of gear we pack for trips and have no trouble finding room. I have had occasional connectivity issues, but I think a lot of that has to do with your cell service. Other cars I have owned have had the same issue. This car is everything I expected and more! After driving it for 5000 miles so far, I still get a charge out of starting the ignition and not hearing a sound and starting my drive on all electric. The transition to the gasoline engine is seamless. The fuel economy, low 40’s city, mid 30’s highway, unreal! The NX drives extremely smooth and is as quiet as any sedan I have had. The engine does not have the power as my other sedans, but that is an easy tradeoff for great fuel economy. It certainly has adequate power and quickness, the engine just makes a little more noise when passing. The instrument panel, the MultiMedia screen are all very easy to use. I have the 14” screen which really makes viewing easy. I do like the heads-up display, but don’t really use the digital mirror much, it is harder on the eyes and not as clear. If the cargo area is full of gear, the digital mirror would come in handy for better visibility. Lexus clearly goes out of its way to make this a very safe vehicle with a plethora of features. The seating is very comfortable for long trips, no fatigue or discomfort. The climate control system adds to that comfort. The run flat tires are much quieter than I thought they would be. For being a compact SUV, the standard 18” wheels look great, would not want any bigger. The compartment under the cargo mat really comes in handy for those odds and ends you don’t want to clutter the cabin with. Every feature in this car is very well thought out. About the only negative thing I can say about the NX is sunglass compartment, if the lens has any curvature to them, they will not fit, my Oakley’s and Ray Ban’s will have to find another place. With one click of the icon, I can easily get to Android Auto, but to get back to Lexus Connect, I have to do 3 clicks. Other than that, the NX 350h is without a doubt the finest automobile I have ever owned. Considering I have driven my Volvo’s, Toyota’s, Acura’s and the Genesis 40,000+ miles a year for the last 35 years, that is saying a lot!

Review for service. Reliable, good communications through their messaging app. Wish service advisors could be a touch warmer and authentic with customers. Bonus would be more promotions for regular customers, but even without that, overall good place to get car serviced.

I had a good experience here. I was helped by Daniel and ultimately closed the sale with Basir. This was my first brand new car purchase but certainly not my first time dealing with dealership sales and transactions. This is also my first time purchasing a Lexus or Toyota in general so I look forward to a hopefully positive experience once I bring my vehicle for its services too.

Had very good service. Was on time and excellent. Even though I live farther than other dealerships I would definitely come back. Rick the advisor was great!