New and used 2025 Lexus RX 350 Premium Plus for sale near Chagrin Falls, OH

Everyone treated me and my car professionally. Very pleased with the service. Service adviser, Alice Parnell, gave me good advice and clear explanations. Communicator, Ana, was patient with me and very helpful when I needed it days later.

Hello, Steve in service was awesome I was having a problem with my battery in Pendleton I headed toward the Lexus dealer in Greenvile , it was almost 4:00 PM, I CALLED Steve on my way and told him my problem and that I was coming hoping to make it be 4:30, I did, Steve was waiting for me and took the Lexus SUV 350 straight back to the mechanics and before I got comfortable in the lounge he told me it was the battery and the cables, I agreed to fix it right then and they were finished with the repair plus vacuum and washed the car. Paid Steve and I was on my way home by like 5:15/5:30. Steve was great and I was thrilled with the service he gave me and the warranty. Thank you so much especially being a widow it’s so nice to have dependable people like Steve and Lexus of Greenville to help me. I won’t use anyone else and will recommend you.

Great place to buy a vehicle! I want to thank Mohammad Barkat for helping us. He went above and beyond my expectations. His exceptional communication skills, friendly demeanor, and professionalism made the entire experience seamless and enjoyable. I highly recommend Barkat and New Country Lexus of Great Neck to anyone seeking a hassle-free and top-notch experience.

Today, Matthew, my salesman told me that he was going to give me all weather mats for my vehicle. I had original plan to get the mats and something changed and Matthew stepped in for me today! Experience with them has been nothing, but the best! I have a great feeling that this will continue in the future.

Great sales rep and follow ups, very attentive prices are negotiable.if you have the time and not afraid of missing out on a vehicle a great deal probably will be had👍🏼

My salesman David Hilton took care of most of it over the phone very polite friendly and professional!!

I had a positive experience working with both Lucas and Jose from Reliable; they were both helpful and dedicated to meeting my specific needs. Both displayed outstanding professionalism, respect, and friendliness. As well as effectively helped me acquire precisely what I needed, along with working in alignment with my desires. Hands down best experience I could have asked for purchasing my very first car!!!

Nick Hughes provided a very good experience in purchasing a new vehicle. Very attentive in the process of purchasing the vehicle.

I purchased 3 cars from Carlton at TCL over the years, but due to geographics I don't do much with them anymore. I needed a receipt from a year ago for some minor parts I purchased. I sent a request and literally within minutes Stewart in parts emailed me the receipt. It has to be the worlds record. I have forgotten how good they are.

Great dealership, good salespeople to technicians. All are knowledgeable and understanding of the business and process. Great customer service . Good communication, good service, great service representative

Bought a used 2011 Toyota 4runner. Fast, easy process and the Salesman, Erik Lesansee was very professional. There was no pressure, just an honest conversation with good communication throughout.

We just purchased a 2025 Lexus RX-350h; I have used this dealership's service department for 7 years. Our Sales reps Brian, Tyler and Alex were each superb in helping us purchase of new car. Great cus tomer service and professional sales service. As I said I have used their Service department also . Each department is most highly recommended.

We had a rather complicated issue with starting our Lexus...sometimes it would start and other times not. We live in Southern Pines NC and the Toyota dealer there had been trying for almost 10 months to try to isolate this issue....after keeping the car again for another three days...it kept starting so the problem could not be identified We finally took it to Johnson Lexus and it just then did not.start...Jeffrey was our lead man on the issue and quickly helped solve the problem...so far our Lexus is behaving nicely...thanks to all involved. Have been to Johnson Lexus for years now...always been 100%

Jared provided excellent customer service and the entire team, from sales to service, was incredibly friendly. Josh, the Sales Manager, even followed up after my purchase to make sure everything was going well. I?m proud to be part of the Lexus family. Lexus of Tampa Bay is truly the BEST!

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.

Hats off to Melissa Horan for going above & beyond for making my experience in turning my lease in & getting a new car. She went step by step in the whole process, took her time, very friendly & professional. I truly appreciate it U ROCK!!♥️ & to Stephen Berkowitz for working them numbers. Truly magical. Thank you so much.

Dealt with a representative by the name of Daryl Myers excellent customer service. The company has an asset and valuable employee. Thank you Daryl you are recognized!!

I have been a customer for 13 years. I always feel like I am valued.

JJ did a great job. Kind, respectful, professional, I have backed away for a while but I have his phone number and certainly may reach out to him in the future. Thanks, Bill

We bought a Lexus from here today. By FAR the best buying experience I’ve had. I had originally inquired about this vehicle a month prior but it was already reserved. The original buyer dropped out so Rosalie Isern contacted me. Ms Rosalie was very knowledgeable- she informed us of everything about the car and all the warranties and got our phones set up with it. They gave a very fair trade in value for our vehicle and were very kind and courteous throughout the whole process. Definitely recommend.