Used cars for sale in Chagrin Falls, OH

I admit I was skeptical at first. I had never bought a car without first driving it and touching it all over. Rick Balas took away my anxiety and proved what a great experience purchasing a certified Porsche from your home office can be. Thank you Rick! Once paperwork was completed, delivery from Ohio to CT occurred within a few days! And the car looked better in person than on line. One word, however about the car. The cup holders are awful. I picked up my coffee today in my usual travel mug, a bit taller than some but basic otherwise, when rounding a curve at normal speed, the hot coffee spilled all over me and the front seat of my new car. I understand there is a special holder that came with the cars when new, I wish I had one. Thanks Beachwood for a really good purchase experience!

Best car I ever owned. Yes it is not practical and it’s expensive. But the 911 is amazing and it does everything quite well. No disappointments.

Had a great experience salesperson Danielle Buggs. She was very professional and very people orient. I would highly recommend other sales to Ms. Buggs Excellent Job

I didn’t think I’d like a sm car after driving an SUV for the last 15 years. But I Love my Forte 😍. And the color Platium Brown

I wanted to thank Lashaun Robinson for helping me in finding a car. I ended up with a 2017 Cadillac truck and I love it thank you so much. My experience was great I was so happy to walk away with those keys to my new car.

Took the vehicle over with a few problems gonna get them fixed the car deserves that gas mileage is great almost 40 mpg ,comfortable ,great design , nice audio system ac/heat work great wish it had a moon roof to open

The purchasing process was seamless I was prequalified however they were able to beat the rate which was even better. Very helpful with teaching me the features on my new vehicle which I needed

The Tesla 3 I drove was an excellent example of the car. We live in Washington State and soon gas taxes are going to go up and everybody will want an electric. The car I drove was a long range performance model and just flew. I've got a '16 Corvette Z-06 and the Tesla was most likely a match for acceleration. Comfort and handling were just fine. I've read about problems in panel fit but this example had no such problems.

We worked with Eric and he was absolutely wonderful! Very friendly and very knowledgeable on the car he sold us! He took the extra time to explain all the extras and laid out all our options. Eric went above and beyond to make sure we were extremely happy with our purchase. I will without a doubt send family and friends his way for a great car buying experience!

We like the Acadia. It has performed well with only a few items that needed repairing. Blower fan behind the glove box. A/C refrigerant leak. Transmission shift to D from R hesitation. Wish we had opted for the AWD but the FWD has been adequate. Good styling and comfortable. Just like a lot of newer car designs, too much plastic in the engine bay. I do all my own maintenance/repairs and this SUV is not too difficult work on.

great no hidden fees just as ad said paint was great road ready new brakes new tires $5000 below book low miles thank you like new you should go look you will be happy Bob Leaser

I was very unsure about stepping out get a car that I will own without a co signer I’m very grateful I was able to do it by myself

They were great and fast. Love the experience they gave me buying my new car. They answered all my questions and helped me feel confident about buying the car.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

The staff met us at the door when we were ready to approach the staff. There was no stalking in the parking lot while we were looking. Inside there were no hidden rooms or disappearing sales staff. Great attitudes even though we were there on a Sunday.

It’s a 10 out of 10 in every aspect. Couldn’t be happier with the car and the deal I was given. I found exactly what I was looking for.

I have dealt with this dealership for 20 years, with 20 years of XC90’s. I have to give kudos to my sales rep Mo Cherry. Awesome. I knew exactly what I was looking for, and Mo made it happen. This was a fast and unplanned purchase. I had some serious bumps with service at the dealership this time around on the previous XC90 - but Mo set this all to rights- which I had not requested, didn’t expect, and was professional beyond what I would anticipate in this current sales and business environment. You can’t go wrong - super nice guy, knows his product, and an advocate for the customer. I gave the dealership a four on the basis of service. I would give this gentleman the highest rating there is.

I’ve always had Volvo sedans as my daily driver. Safe, reliable, and served me well. Two made it to 200,000 miles. We decided to get an SUV for road trips and this is an amazing vehicle. This is the most luxurious and most high tech Volvo I’ve owned. The safety features are amazing. The ride is so comfortable. It has more power as well. Gas mileage could be better - but it is an SUV. Totally satisfied so far. This may be the last car I own now that I’m retired and won’t be driving 20,000 miles a year.

I called and spoke to Mike about a Honda Odyssey on Monday (2/8) that my family was interested in. He told me someone was test driving it when we were speaking and he took my number and told me he would call me back if they did not buy it. Not too long after we spoke, Matt called me back and said Mike told him to call me and said the van was back but the family wasn't sure about it. I told them that we couldn't come see it until Tuesday (2/9) because we were driving 3 hours to the location from Southwestern Pennsylvania and I asked if there was anyway that they could hold it for me and my husband and he said it was no problem! Tuesday morning came, school was canceled so we had to take our 3 daughters on the 3 hour ride. When we got to the lot, my husband checked over the van while me and my 3 daughters sat inside. Matt was very nice, he changed the TV to cartoons for my daughters and a little later gave them some coloring books and crayons! We ended up buying the van but really sold me on this small business was the kindness they showed my family and their honesty about the van we were buying! If I am ever looking for another vehicle, I will definitely make the 3 hour trip back to Next Step Auto Sales! 👍

I’ve had Audis, Mercedes, Supras, this car is by far the best I’ve driven. Everything is good in this car, more than enough power, comfort, gaz millage, features. And it looks great.

They are a low mark up dealer so the pricing was competitive, even in a tight market, and they had the car I was looking for. I live over 4 hours away so it's always a little difficult when so much of the deal is done over distance since you haven't actually seen the car in person yet. In the end, it worked out and I felt that I got a good deal and was given a good price for my trade.

Fell in love with that truck best truck I've seen , can't wait to test drive the new 2019 . I've always had fords

Dealt with Michael Baldwin at the dealership. He was very pleasant easy to work with and answered all my questions perfectly.I highly recommend him and the dealership . The truck was a fair price and the dealership was easy to work with and Would go back again.

I finally bit the bullet and upgraded my beloved 2003 4Runner with 230k miles that was pretty much bullet-proof and running smooth as ever. I am blown away by the refinements and improvements that have been made over the past 18 years. I bought this used 2018 4 Runner SR5 Premium that was a lease and well-maintained. The ride is exceptionally smooth and almost calming due to the comfortability of the interior design. I already know from experience what to expect regarding reliability, so hopefully I can get another 10+ years out of my new favorite vehicle!

I must say after past experiences I was nervous to shop for a car. But it was nothing but the best experience. From the first call, the instant text with links to cars I was searching for, to the amazing hospitality from when I walked in until I left to the hard fight to get to the payment I needed. Thank you David and Mike for getting me in the car I wanted. Not only are you great at your job but your compassion for your customers

Smallest SUV in the range and it still drives confidently. Plenty of power and torque from the turbo 4-cylinder. A very refined ride. Interior appointments remind you that you’ve bought a quality car.

People have asked me where I got my 2000 Z28 Camaro. I proudly point to the front of the car where your plate still attached that shows Serpentini Chevy in Strongsville. I gotta say that David Stotts was the first car dealer I've had the pleasure of working with. No joke. There have been other dealers, but I've usually walked away from them with a car feeling like I was screwed over in some way. David made me believe in good honest dealers again. He worked hard to get me the loan I needed and even managed to lower the payment by $100.00! I'm happy! Thanks David!

Hace tres años que lo tengo , vehículo confiable. Aunque las roturas han costado más de lo esperado. El mayor problema son los reguladores de las ventanas. Creo que los deben revisar.

Amazing auto buying experience! Very professional and will definitely purchase my next vehicle from here. Highly recommend. Excellent service! Five star experience in all areas from sales to finance.

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

Would totally Recommend MARCUS MORRIS!! at Great Lakes Honda. Experienced. Knowledgeable. Patient. We got a great deal on my 2021 Honda CR- V. Thanks Marcus!!!!!

Very easy to drive nice looking car very comfortable love the third row seat and the ease of getting to it the seats fold up and you have easy access

Just had my oil changed and received excellent customer service from Jason Miller and the team at Great Lakes Honda. Jason went out of his way to take care of me and deserves a shout out! Thank you!

This car met all of my needs. It has plenty of leg room in the front and back. The leather seats are perfect for my dogs

Good service, however your service department needs to provide paper floor mats while cars are being serviced. Moved here from California 3 years ago and every time I check out from your service dept my drivers side floor mat is covered with black shoe/boot marks. Your dealership is my encounter where the paper floor mats are not used as standard protocol. And most dealerships also provide the plastic driver seat covers while being serviced. Other than that, I have been treated with friendly and courteous employees.

Have only owned my 2011 ridgeline since july 2020. Bought it with 108500 miles. Had to replace timing belt, water pump, plugs. Normal maintenance for the mileage. Absolutely love the ridgeline. Being older (78) i don't need it for anything heavy like the full size trucks. The 5ft bed works good for our craft projects, now can go to craft shows in one vehicle instead of cramming items into 2 smaller cars. Two disappointments is that the bluetooth is only for phone calls, and the navigation screen really old fashion. No hidef like todays vehicles.

The agency is clean, competent, friendly, they get things taken care of in a decent amount of time, there are amenities for customers who are waiting, like pastry and coffee, they wash your car as a courtesy, they keep me abreast of service needed in the near future and I have never had to bring the car back twice for the same issue.

This is great best car I’ve ever owned. Brandon Maxedon from Bolivar Ford. Best salesman Ever kind goes the extra miles. To make car shopping stress free.

Called to say we were coming in to see 05 Vue arrived 15 minutes later . Vehicle had snow removed and it warmed up and inside for us to look at. Awesome experience. Very informative, about vehicle.pointed out rear windshield wiper needs replaced. And other small things. Opened hood and all doors for us to check out and let us listen to engine run . We test drove come back ,said sold .we went to Bob's office and transaction took 15 min and he got us a advertising bracket put our plate on Vue And home we went !!.... Bob is a down to earth car salesman. Not a bit Pushy like so many . Enjoyed our total experience. Thanks bunches Bob

I bought my liberty in January 2004 it is a 2003 currently has 231,000 miles on it have done nothing to it but regular maintenance brakes oil changes every 3000 miles still going strong no oil leaks or major problem