Used Lexus TX 500h for sale near Franklin Square, NY

I have my XT4 serviced here always. Use the valet service, and it makes it easy. Also car always washed before returning makes a great service better.

I think this Lexus new model TX nails all the bells and whistles for a three row vehicle, and with the 2025 model TX Im waiting to see what else they can improve on.

Great Customer Service. The service consultant was very professional and thorough in his explanation of what was going to be done on the vehicle. We notified of the job completion in timely manner via text. Look forward with Phil Lambert in the future.

I want to give special kudos to Chance for his outstanding support during my visit. He was incredibly helpful and showed genuine sympathy, taking the time to listen to my concerns and offering guidance that made a real difference. His positive attitude and willingness to go the extra mile did not go unnoticed, and I truly appreciate the care and attention he provided.

Very good service Giovanni took care of everything always keep me informed. Thanks for all your help !!!

Everyone is very attentive and knowledgeable of the problems, service is always very good!! And they do the work as quickly as they can.. always acceptable..

Earvin was great. He helped my family and I get three cars and we loved our experience. Ulises the manger went above and beyond and we are super happy.

Dennis DeGoosh is the best car salesman I have ever dealt with in my over 50 years of purchasing new cars. He is professional and knowledgeable! Fixed my wife up with another RX350 for 2025

Excellent staff, very professional and does not try to force sells. Top of the line as far as variety of luxury vehicles.

Courteous, professional staff. Nice facilities. A bit concerned being charged significantly more than for similar service last year.

I sold my Kia Soul to Carmax a few months ago. The offer was at the price I was asking on other sites. My Soul had only 33k miles on it but pressures from my mom made me sell it. The offer came via text message and it was a super quick sale. The check was deposited without issues. It was all very smooth.

Good and fast experience. Brought my vehicle in morning and had it by the afternoon. The service rep was professional and friendly and kept me updated

We shopped a couple of other Toyota dealers, but had the best service with Mike Maynard at Toyota of Fayetteville. He kept working with us until we found the 2025 Camry with all the features we wanted. He explained everything well and made the whole process pleasant. He answered all our questions and has been available for follow up questions after the sale.

Friendly, well knowledge on vehicle features and components employee helpful on description and function of vehicle .

What started off as an Internet inquiry soon became a 2025 450h Luxury Lexus for me. I had an idea of what I wanted, and Wayne Bosley jumped into action. In a couple of days, he was able to secure exactly what I wanted. Wayne was easy to work with and always stayed in touch. When we got to the dealership he introduced us to Cecilio Garcia for the financing and to our surprise he had all the paperwork ready for us. Wayne & Cecilio were great to work with and made the process so easy. Thanks for the outstanding customer service!

The experience with the car salesman, Julio, was amazing. Julio took care of me and dedicated his time to helping me get the truck I wanted. I appreciate everything Julio did for me, and I recommend that other people speak with him about buying from the dealer. I also do not find it fair that car salesmen are judged entirely for other departments' mistakes, especially those that car salesmen have no control over. I would not judge a waiter for bad food; therefore, a scorecard should not judge a car salesman for finance mistakes. As a learned lesson, include your salesmen in your deal and go over the paperwork after you are done with these other areas they take you on the dealer. Their report card from the survey directly impacts the salesmen, and even if you get a bad experience in finance, they will blame it on the salesmen. Thanks for your help, Julio!

Correspondence with the dealership was informative and professional. They responded in a timely manner and answered all of my questions. I am still weighing my options but Serra is definitely on my list.

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

Erin from Service was awesome. When my wife and pulled up to the Service area, Erin was whipping the car down, sprayed the windows and cleaned them all by herself. Great employee!

Had roadside assistance bring car in for what I assumed was a warranty related issue since the car has only 12k miles but it ended up being a damaged radiator. Cam was incredibly helpful in setting me up with a rental for the night and the service tech who started the repair late Thursday came in on his day off to finish the repair. I wasn?t thrilled with such a bill on a relatively new car, but Cam?s exemplary service resulted in a great service experience.